Markville Toyota

I have some concerns about how Markville Toyota is conducting business. I recently decided to buy out my leased vehicle. I was told to bring the vehicle to Markville Toyota for a Safety Certificat conducting business. I recently decided to buy out my leased vehicle. I was told to bring the vehicle to Markville Toyota for a Safety Certification. On May 13, 2013 I brought my vehicle to Markville as instructed. I was told that the safety inspection revealed that I needed rear brakes and windshield wipers. I decided to take the vehicle to an independent garage to verify this. They inspected the vehicle and concluded that it could pass the safety inspection. I paid them to provide the certificate. Markville Toyota refused to sell me the vehicle because the Safety Certificate did not come from them. The Safety Certificate I provided to them is a legal document and as such, there should be no issue in processing the sale of the vehicle. I spoke to the President of the dealership, Mr. Henry Hoang and was advised that this is their policy and that I could go to another Toyota dealership to facilitate the sale. Mr. Hoang has about as much customer service skills as the KGB! I had Toyota Financial transfer the necessary paper work to Maple Toyota. They processed the sale with the exact same documentation that was presented to Markville Toyota. BEWARE... This dealership is highly trained in the art of UP SELLING !!! More

Lac Lai was a great sales person, who was friendly, spend time to explain and allow us to make decisions based on facts, offered helpful hints which enabled us to make educated decisions. Great experience a time to explain and allow us to make decisions based on facts, offered helpful hints which enabled us to make educated decisions. Great experience at this dealership More

Kobe helped us get a great deal on a new Toyota Matrix. Very helpful, answered any questions we had quickly and was very informative. Keep up the good work, would definitely come back when we need to buy a Very helpful, answered any questions we had quickly and was very informative. Keep up the good work, would definitely come back when we need to buy another vehicle. More

i am glad that i took the family back to markville toyota i am glad that i took the family back to markville toyota to purchase our second vehicle. the dealership is clean with a convent location and all th i am glad that i took the family back to markville toyota to purchase our second vehicle. the dealership is clean with a convent location and all the staffs are so nice and pleasant to talk to and they were able to answer all the questions my wife and i have. Keep up the outstanding work MarkVille Toyota More

SHAFAZ & ADIL DELIVERED EXCELLENT SERVICE MAINTAINED 3 CARS FM MARKVILLE TOYOTA PAST 13 YRS EXTREMELY PROFESSIONAL WITH TIME MANAGEMENT COURTEOUS PEOPLE AMAZING & SPECTACULAR JOB ALWAYS 3 CARS FM MARKVILLE TOYOTA PAST 13 YRS EXTREMELY PROFESSIONAL WITH TIME MANAGEMENT COURTEOUS PEOPLE AMAZING & SPECTACULAR JOB ALWAYS More

This has been the best service I have had in so long. Their service is amazing and the quality of work is outstanding, the dealer was very friendly. Overall the experience of this was absolutely wonderfu Their service is amazing and the quality of work is outstanding, the dealer was very friendly. Overall the experience of this was absolutely wonderful and the price that Mr. Daniel Cheng was gave was was really good. If anyone I know is trying to get a new car I would absolutely have them come to you guys. Thank you More

First I was thing of buying a used Rav4 but test drive with Kumar impressed us on buying the new vehicle. Me and my wife liked the new Rav4. Kumar explained us the advantages of having a new Rav4 than ol with Kumar impressed us on buying the new vehicle. Me and my wife liked the new Rav4. Kumar explained us the advantages of having a new Rav4 than older model. Services was excellent. More

I was looking for a Black 6-MT 2013 Scion FR-S. Called I was looking for a Black 6-MT 2013 Scion FR-S. Called Markville Toyota/Scion and the sales rep (Shafaz Mohamed) said he had one in stock, locked up I was looking for a Black 6-MT 2013 Scion FR-S. Called Markville Toyota/Scion and the sales rep (Shafaz Mohamed) said he had one in stock, locked up in the compound with all the plastics! I showed up and there it was! Shafaz was very knowledgable and very friendly. Did not pressure me into buying the car right away or made me feel dumb, unlike other dealerships. Best dealership and sales rep ever! More

Was quick to serve us in a friendly manner. Found us a service representative in our language choice to better answer my parents' questions. Due to time constraints, a complimentary car wash was unavailab service representative in our language choice to better answer my parents' questions. Due to time constraints, a complimentary car wash was unavailable, but we were given a coupon to redeem the car wash at another more convenient time. Overall experience was good. More

Showroom displays the good variety of vehicles. Always Showroom displays the good variety of vehicles. Always good to meet the friendly sales staff. Was comparing a vehicle with options versus built in f Showroom displays the good variety of vehicles. Always good to meet the friendly sales staff. Was comparing a vehicle with options versus built in features in an model upgrade. Our family was impressed by the technology,upgrade package added many safety features + economy + size(1 new beginner 6' 7").Sienna minivan a great choice for our family. More