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Markham INFINITI

Unionville, ON

4.2
101 Reviews

25 South Unionville Ave

Unionville, ON

L3R 6B8

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Showing 101 reviews

January 09, 2020

Absolutely the worst dealership experience in my entire life. Markham Infiniti straight up robbed me for $700. I brought my vehicle in because I got an AWD ERROR light and I dropped my vehicle off to servi More

by Afsheen Taji
Recommend Dealer
No
Employees Worked With
Kevin Kwan
Jan 14, 2020 -

Markham INFINITI responded

Hello Afsheen, thank you for reaching out to us. We apologize for the experience you had. As we mentioned in our response to your Google review, we have been informed that you have spoken with our Service Manager about this situation and he has offered 50% off the total invoice due to your experience. From our understanding, you're coming in to discuss the offer. In the meantime, if you have any further questions or concerns, please contact us at 905-752-0881. Thank you.

January 09, 2020

Thanks Janet Liu for excellent service I buy my infiniti QX50 from infiniti Markham today. the sales person Janet who displays outstanding customer service, even help me more than i though More

by jeanli1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet Liu
Jan 21, 2020 -

Markham INFINITI responded

Good morning, thank you for your review. We're happy to hear Janet provided excellent service for you, and we hope you're enjoying your new QX50!

July 28, 2019

Excellent customer service from Ali. I bought my Infiniti qx56 from Infiniti Markham just about a month ago. The sales guy name was ALI. He truly welcomed and took good care of me. He act More

by carsbide, alepong#604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Taylor
Jul 31, 2019 -

Markham INFINITI responded

Thank you for taking the time to share your experience with us! We appreciate your recommendation of Ali!

July 23, 2019

Excellent service My salesperson Ali worked very hard and did not give up on matching me with my vehicle. Excellent service from start to finish. Gary also was very hel More

by Vantek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali and gary in finance
Jul 26, 2019 -

Markham INFINITI responded

Thank you for your glowing review! We appreciate your kind words regarding Gary and Ali!

July 02, 2019

Constant vehicle issues My QX60 vehicle has less than 75,000 kilometres and I brought vehicle for service for several issues such as dashboard noise, winter rims paint was pe More

by QX60 Nightmares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tarin Ellison, Joban Singh, Jason Seales,
Jul 10, 2019 -

Markham INFINITI responded

Good afternoon, thank you for reaching out to us. We're sorry to hear that you weren't pleased with your experience at our dealership. We were unable to find you in our database but we'd like to try and resolve the issue. Please reach out to our Customer Care Team at care@markhaminfiniti.com or give us a call at 905-752-0881. Thank you!

June 10, 2019

This dealer treat me like a fool I had a horrible experience here, words failed to describe how disappointed and furious I felt. I leased a Q50 in Markham Infiniti back in 2015. There More

by lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
VJ
Jun 14, 2019 -

Markham INFINITI responded

Good morning, thank you for your feedback. We're very sorry for the inconvenience this situation has caused. As we mentioned in our response to your other reviews, we have unfortunately already handed over the vehicle to Infiniti Canada, and we no longer have control over the car. Any further discussions regarding the vehicle must be had with Infiniti Canada as our hands are tied at this point. If you have any other questions, please contact our Customer Care Team at care@markhaminfiniti.com. Thank you.

March 29, 2019

additional charges at lease end I wanted to buy my 2015 QX50 at the end of the 4 year lease through Markham Infiniti . I was told, adamantly, that I would have to pay an additional More

by ABC
Friendliness
Recommend Dealer
No
Employees Worked With
Angel Cheung
March 25, 2019

Very good costumer service and advice. The best costumer service and advice from Geet who was very kindness all the time. We are very happy and satisfied. Thank you. Jorge and Luz. More

by Jorge.co
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geet
Jun 14, 2019 -

Markham INFINITI responded

Thank you for the kind testimonial!

March 14, 2019

Bad service I took my QX60 for first oil change and 8000K service and asked them to check my car vipers which are not cleaning window from day one but they said i More

by AT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dywane and Justin, Julie Taylor
February 27, 2019

Good and above what was expected I have reacently purchased an Infiniti from Markham dealership the sales associate was Anastasia she was very very GOOD and made the whole experience More

by Mikey
Recommend Dealer
Yes
Employees Worked With
Anastasia,Gary.
Jun 17, 2019 -

Markham INFINITI responded

Thank you for the kind testimonial! We appreciate your feedback and your business!

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