Markham INFINITI

Great job Good people's I am happy with the job they doing on service doing on service More

Overall a 3 Star dealership for me, especially service centre, they only do what's needed, but never exceed expectations or make the effort to go "above and beyond", maybe the company does not pay it's em centre, they only do what's needed, but never exceed expectations or make the effort to go "above and beyond", maybe the company does not pay it's employees properly, thus the lack of motivation to always do better than just the bare minimums. More

Had to leave the car overnight which was unexpected. When I went to pick up the car the next day, the issue (squeaking sound) had not been resolved even after I spent over $1000 on repairs I did not ex When I went to pick up the car the next day, the issue (squeaking sound) had not been resolved even after I spent over $1000 on repairs I did not expect. Rod promptly tried to help diagnose the problem and he had a quick discussion with the technician to address the issue. I waited another 40 minutes in the waiting area, and it was completed to my satisfaction. They did not charge extra for this service. More

Very satisfied with service, will recommend dealership to friends and relatives, located close by and easy to get to friends and relatives, located close by and easy to get to More

Becarefull before signing any deal with them. They lie to grab you from the neck. They lied to us about the gas consumption of the vehicle and next day when we wanted to back off she said that I They lie to grab you from the neck. They lied to us about the gas consumption of the vehicle and next day when we wanted to back off she said that I will loose my deposit. Do your own research before going to this dealer. More

Very good service. Easy to make appointments and the maintenance job really well done. Nice and clean. Thanks Easy to make appointments and the maintenance job really well done. Nice and clean. Thanks More

Very clean, well organized and accomodating. They know what they are doing in deed at the service section. The associate are friendly. Of course i I will recommend the dealershop to others. Lil They know what they are doing in deed at the service section. The associate are friendly. Of course i I will recommend the dealershop to others. Lil not cozy but it okay. More

This is significant because it’s the last thing that should be significant. Bought my QX60 directly from this dealership. I just called them for service. I got the automated menu and dialed 1 for ser should be significant. Bought my QX60 directly from this dealership. I just called them for service. I got the automated menu and dialed 1 for service, sat on hold for 5 minutes after which a young female voice answers identifying herself as Ajax Hyundai!! I advise I was calling Markham Infiniti to which the young lady transfers my call to them as though they are just another department in the same company. Reception kindly puts me through to Kevin who asks for my “phone number on file” and once given, he confirms my name. Then he proceeds to ask for the vin number of my car, year, model and plate. When I remind him I bought the car there and they should have this on file, he makes the excuse that their system is down…So how did he confirm my name from my phone number?? So with a phone system that’s screwing up and a service manager whose systems are down I felt this was not the day to arrange anything with them. I did review many of the reviews here and noted that many of Markham Infiniti’s responses spanning years seemed to have had identical wording. More

Great service by Jibin and the team. Found and fixed the problem under the warranty. Uber home and back provided by Infiniti, was great. Found and fixed the problem under the warranty. Uber home and back provided by Infiniti, was great. More

Fantastic service provided by service consultant Jibin. Above average dealership for customer service. Would highly recommend. Above average dealership for customer service. Would highly recommend. More