Mark Wilson's Better Used Cars
Guelph, ON
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1,854 Reviews of Mark Wilson's Better Used Cars
i recently went to wilsom's on nov 30th to test drive a 2008 f350 after calling the finance manager the night before i drove 3 hours to guelph when i got there the truck was in the body shop:( this is the 2008 f350 after calling the finance manager the night before i drove 3 hours to guelph when i got there the truck was in the body shop:( this is the reason for me not having an excellent expierence. however, both the sales person and finance manager assured me that the truck was in mint condition and said that they would deliver it to my address at no cost to me and if i did not like it i could send it back. :) the truck eas supposed to be delivered on the following saturday but there were some mechanical problems that they had to fix so i didn't get it until the 17th of december but when the truck arrived it was in mint shape and i bought it and so far am very happy with my purchase More
I first saw my van on Auto Trader and called my friend Matt Lawson of Auto Trader to ask about Mark Wilson's. He recommended the dealership highly. When I called Mark Wilson's, my salesman, Michael Fonsec Matt Lawson of Auto Trader to ask about Mark Wilson's. He recommended the dealership highly. When I called Mark Wilson's, my salesman, Michael Fonseca, was very friendly and helpful on the phone, answering all my questions about the vehicle. If he didn't know an answer, he checked it out and called me promptly with the information. Since we live 2 hours away from the dealership, it was important for me to get as much information about the van as possible before making the trip to drive it. When we went to the dealership for a test drive and saw how busy a place it is, we were pleased that the van was ready for our drive and Michael was ready to answer any questions. When I called the next time with more questions, Michael had the day off, so I spoke with Neal who also was very helpful giving me more information. We negotiated the deal for the van over the phone and when we arrived to actually purchase and pick it up, the office staff doing the paperwork were very cooperative and professional, obviously knowing their business well. A few minor concerns we had about the van were addressed. The van was beautifully detailed for pick-up and we had a full tank of gas for our trip home. I would be proud to recommend this dealership to my friends. More
Alyssa & Melinda Were fantastic, very helpful and Alyssa & Melinda Were fantastic, very helpful and showed great customer service and would defiantly buy another car from them and recommend them t Alyssa & Melinda Were fantastic, very helpful and showed great customer service and would defiantly buy another car from them and recommend them to people I know. More
My wife and l were impressed how many people were lined up to deal with your dealership and found that we were not pressured in making any decisions at that moment. We felt it was a very pleasurable feelin up to deal with your dealership and found that we were not pressured in making any decisions at that moment. We felt it was a very pleasurable feeling buying a car. Tim/Melissa Foerster More
I thought Mike was great to work with. Everyone seemed very friendly until I declined the extra warrenty and rust proofing. I was then given the riot act from Mellissa and did not see or hear from her ag very friendly until I declined the extra warrenty and rust proofing. I was then given the riot act from Mellissa and did not see or hear from her again. My call was not returned as to when I was to pick the car up so when i showed up to get the car on the day Mike said it wasn't ready and I got it with an empty tank of gas. I did recommend Mike to my mother before dealing with Mellissa and she bought a car the very next day. She bought it a day after me and picked it up a day earlier with a full tank of gas. I don't think I would recommended Wilsons after this More
My wife and I were looking for a vehicle for hauling the kids around. Brad showed us what we were looking for, then brought out several others that were the same to choose from! The selection is fantastic. kids around. Brad showed us what we were looking for, then brought out several others that were the same to choose from! The selection is fantastic. The sales process is direct and to the point. There is no pressure at all. Overall one of the best car-buying experiences we have had. Thanks Brad! Go have a cigar in the garage - you earned it. ;) More
My experience with Mark Wilson's has been extraordinary. I had looked on the website and seen a 2011 Ford Escape and emailed a request for a test drive and within an hour Michael Fonseca called and we set u I had looked on the website and seen a 2011 Ford Escape and emailed a request for a test drive and within an hour Michael Fonseca called and we set up an appointment for the following day. The vehicle was ready when I arrived and took it for a test drive. I wasn't sure if I wanted to go with a 6 cylinder or a 4 and Michael had a 4 available for me to drive as well. After that test drive I decided on the 6 cylinder and met Stella who was amazing to work with and a real asset to your organization and I was approved in minutes and then we went through all the options in terms of warranties and rust proofing etc. The vehicle was scheduled to be picked up on Monday December 17th but they were able to get things done so that I could pick it up on the Friday, thanks to Joe Barber for getting this done and emailing me regularly with updates and I signed all the documents with Melissa as Stella was away. Overall a very positive experience with Mike a no nonsense sales guy, Stella, a charm and Joe, the go to guy. I will highly recommend this establishment to others looking for a vehicle and will continue to do my business with Mark Wilson's a no pressure experience that has certaily changed my belief in the stereotypical "used car dealer" Thanks guys and Happy Holidays. Paul Warren More
My experience with Mark Wilson's Better Used Cars was a 10+. Michael Fonseca was extremely helpful and friendly and made buying my new car a very positive experience, And Mellissa Verrette the Financial M 10+. Michael Fonseca was extremely helpful and friendly and made buying my new car a very positive experience, And Mellissa Verrette the Financial Manager made the transfer as easy as possible. Thank you Mike, Mellissa and Mark Wilson's Better Used Cars. More
Before, we used to buy new cars from large New car Before, we used to buy new cars from large New car Dealers. This time we went for a used car to save money. I did my research on the internet and I Before, we used to buy new cars from large New car Dealers. This time we went for a used car to save money. I did my research on the internet and I found that Wilson's has the greatest selection of quality used cars in the area. Buying at Wilson's was the same or better experience than before. Clean office, polite staff, friendly salesman with good communication skills and professional finance representative. David was listening, he understood our needs and we found our car quickly. The transaction went smooth. The car was ready on time for pick up, with 100% detailed car exterior, including new tires. The interior was 90% clean. I would do business with Mark Wilson's Better Used Cars again, and I would recommend this dealership for those who are planning to buy a good car with the right price. More