Maranello BMW

My overall experience was ok. Disappointed that they didn't wash my vehicle and told me their carwash machine was down..( no effort to wipe windows or camera sensors). Got into my car after paying and n didn't wash my vehicle and told me their carwash machine was down..( no effort to wipe windows or camera sensors). Got into my car after paying and noticed the lights were still on... Small details that get noticed by the customer. More

Tough environment to find a vehicle with desired features. Rick worked hard to get it done! features. Rick worked hard to get it done! More

I took in my 2017 X3 for an oil change. Service was pleasant and professional. pleasant and professional. More

Taken my x1 there a few times in 18 months and have yet to have a good experience. Even trying to get someone to return a call rarely happens. to have a good experience. Even trying to get someone to return a call rarely happens. More

Fantastic Service, always a great experience. Peter and the entire service team are professionals in every since of the word. the entire service team are professionals in every since of the word. More

I had been looking for a white 2018 BMW X5 M Sport certified series for the last few months, and finally came across one at Maranello BMW. I was very skeptical as my prior BMW purchase at another dea certified series for the last few months, and finally came across one at Maranello BMW. I was very skeptical as my prior BMW purchase at another dealer was not a memorable experience. Nevertheless, I went in and was greeted by Maurizio Nonis and it was a unique experience in the sense that, there was no pressure, and he answered all my many questions, and took the time to regain my confidence in buying another BMW. I decided to buy the vehicle, and he ensured that my vehicle was in immaculate condition on pickup day. During the waiting period he kept me in the loop, which I thought was great as we had encountered a major snow storm that pushed the pick up a 2 days. Upon arrival I was very happy! Also dealing with Vivian in finance was a very smooth experience as well. To me customer service is key and I definitely received this and would highly recommend Maurizio in used cars and Vivian in Finance! More

Excellent service from buying to pick up. Fair trade on used trade in. Delivery faster than anticipated. used trade in. Delivery faster than anticipated. More

Absolutely flawless process top to bottom! Andrea was the most attentive, professional and kind sales associate we’ve ever dealt with. He went above and beyond to be sure we left happy with our vehicle. Vivi most attentive, professional and kind sales associate we’ve ever dealt with. He went above and beyond to be sure we left happy with our vehicle. Vivian in finance was so thorough, but efficient and also super kind. I can’t imagine ever purchasing a vehicle somewhere else. As long as we can deal with Andrea, we’re clients for life. Thank you!! More

A great experience! Highly recommend Rick - he was professional and personable and he worked with us to get us into our new BMW when we needed it. professional and personable and he worked with us to get us into our new BMW when we needed it. More

Had a very bad experience 2 hour job took 3 days NOT Had a very bad experience 2 hour job took 3 days NOT HAPPY DONT WASTE YOUR TIME AND MONEY AT THIS DEALER Had a very bad experience 2 hour job took 3 days NOT HAPPY DONT WASTE YOUR TIME AND MONEY AT THIS DEALER More