Maranello BMW

I had been looking for a white 2018 BMW X5 M Sport certified series for the last few months, and finally came across one at Maranello BMW. I was very skeptical as my prior BMW purchase at another dea certified series for the last few months, and finally came across one at Maranello BMW. I was very skeptical as my prior BMW purchase at another dealer was not a memorable experience. Nevertheless, I went in and was greeted by Maurizio Nonis and it was a unique experience in the sense that, there was no pressure, and he answered all my many questions, and took the time to regain my confidence in buying another BMW. I decided to buy the vehicle, and he ensured that my vehicle was in immaculate condition on pickup day. During the waiting period he kept me in the loop, which I thought was great as we had encountered a major snow storm that pushed the pick up a 2 days. Upon arrival I was very happy! Also dealing with Vivian in finance was a very smooth experience as well. To me customer service is key and I definitely received this and would highly recommend Maurizio in used cars and Vivian in Finance! More

Excellent service from buying to pick up. Fair trade on used trade in. Delivery faster than anticipated. used trade in. Delivery faster than anticipated. More

Absolutely flawless process top to bottom! Andrea was the most attentive, professional and kind sales associate we’ve ever dealt with. He went above and beyond to be sure we left happy with our vehicle. Vivi most attentive, professional and kind sales associate we’ve ever dealt with. He went above and beyond to be sure we left happy with our vehicle. Vivian in finance was so thorough, but efficient and also super kind. I can’t imagine ever purchasing a vehicle somewhere else. As long as we can deal with Andrea, we’re clients for life. Thank you!! More

A great experience! Highly recommend Rick - he was professional and personable and he worked with us to get us into our new BMW when we needed it. professional and personable and he worked with us to get us into our new BMW when we needed it. More

Had a very bad experience 2 hour job took 3 days NOT Had a very bad experience 2 hour job took 3 days NOT HAPPY DONT WASTE YOUR TIME AND MONEY AT THIS DEALER Had a very bad experience 2 hour job took 3 days NOT HAPPY DONT WASTE YOUR TIME AND MONEY AT THIS DEALER More

My X1 bmw had service recall ,…I dropped off the vehicle and second day received it,…great service but the bad news no shuttle no replacement vehicle,…they offered me rental car on my own….it cost me with g and second day received it,…great service but the bad news no shuttle no replacement vehicle,…they offered me rental car on my own….it cost me with gas more than 50$ More

I called yesterday regarding coolant oil low. Spoke to OB she said Anna will call me back and no one called me regarding this issue. Its strange that i got my car oil changed last week and why am i getting she said Anna will call me back and no one called me regarding this issue. Its strange that i got my car oil changed last week and why am i getting signs for low oils. More

The staff at Maranello BMW dealership offer quick friendly service always! The showroom is current and enjoyable to be in. I would definitely recommend them to my friends! friendly service always! The showroom is current and enjoyable to be in. I would definitely recommend them to my friends! More

I scheduled my recall on my X1 and thought it would take 3-4 hrs based on what a lady who said that it would take that long while the letter said it would be only 1 hour or so? Good news it took about 2 h 3-4 hrs based on what a lady who said that it would take that long while the letter said it would be only 1 hour or so? Good news it took about 2 hrs that day, which was a good surprise! More

Kate (sales) and Peter (service) are amazing. They defiantly understand the definition of customer service. Thank you for accommodating my last minute service request. You guys are the best! defiantly understand the definition of customer service. Thank you for accommodating my last minute service request. You guys are the best! More