Maple Ridge Volkswagen - Service Centre

Exceptional service I've had a few issues dealt with in the service department, I've always found the staff to be super knowledgeable, friendly and willing to answer any I've had a few issues dealt with in the service department, I've always found the staff to be super knowledgeable, friendly and willing to answer any and all questions that I may have. I would definitely recommend them to anyone that asks. More

Another great experience! :) They are awesome! Jessica is amazing, sweetest thing, genuinely friendly/knowledgeable/kind and any other +adjective! Overall, the Team cares about yo They are awesome! Jessica is amazing, sweetest thing, genuinely friendly/knowledgeable/kind and any other +adjective! Overall, the Team cares about you as a valued customer! I would not just say that; they do their jobs very well and they are just as kind and down-to-earth as you can ever imagine. Always look forward to seeing the MR Team! Thx! More

I AM A REPEAT CUSTOMER !!!!!!!!!! i will recommend this dealership to everyone,the respect i got from MR CHRIS MASSE and MR DAVID PROCKNOW was second to none. keep up the good work!! i will recommend this dealership to everyone,the respect i got from MR CHRIS MASSE and MR DAVID PROCKNOW was second to none. keep up the good work!! More

Re: Wouldn't go anywhere else. These guys at VW Maple Ridge are great. They always do great work and fast too. They are super friendly and I feel comfortable dealing with them. Woul These guys at VW Maple Ridge are great. They always do great work and fast too. They are super friendly and I feel comfortable dealing with them. Wouldn't go anywhere else! More

Excellent Service I just bought a new Jetta TDI and wanted the 'horn-on-lock' feature disabled. Doug at Maple Ridge Volkswagon said no problem, just bring it in. With I just bought a new Jetta TDI and wanted the 'horn-on-lock' feature disabled. Doug at Maple Ridge Volkswagon said no problem, just bring it in. Within 30 minutes they had the work done and I was on my way. Excellent Service Maple Ridge VW! Thanks also to Pierre for selling me the car - I love it! More

Great services I went to Maple Ridge Volkswagen for my Routan's services today. Great services, friendly staff, best quality and reasonable prices. I would r I went to Maple Ridge Volkswagen for my Routan's services today. Great services, friendly staff, best quality and reasonable prices. I would recommended this to my friend. More

Old Fashion Customer Service On June 10, 2014 I took my Passat in to Maple Ridge VW for a regular service. The service adviser who I was directed to was Doug Da Costa. I was very On June 10, 2014 I took my Passat in to Maple Ridge VW for a regular service. The service adviser who I was directed to was Doug Da Costa. I was very impressed with the high level of serve which Doug provided to me. He listened to my concerns, asked the right questions and made sure that I felt assured knowing that the car would be repaired correctly. After picking up my car, I later noticed that the trunk would not open, so I called Doug to inform him of this. He apologized for any inconvenience and immediately set up a time for me to take my car in to your dealership, which was on the following morning. Upon arriving, Doug came outside to greet me and was accompanied by a mechanic. Within minutes, there was a team of 4 searching for the root of the problem. As the trunk could only be opened from the inside, Doug told the mechanics that he was wearing clean cloths thus he volunteered to crawl in the trunk and open it. In a very short time, they had determined the root of the problem and immediately repaired it. Within 15 minutes of arriving I was on my way with a functional trunk lid. Although this was clearly a group effort, Doug had orchestrated the VW team thus ensuring that my car would be repaired. Thanks Doug and Team! More

always friendly this is the second VW car I have purchased from this dealership in the last 10 years. Staff has always been professional, approachable and friendly. this is the second VW car I have purchased from this dealership in the last 10 years. Staff has always been professional, approachable and friendly. I have witnessed staff go above and beyond to meet the customers needs, even when being presented with a upset customer. Staff are authentic in their customer service. Thank you for making the experience great, each and every time. Happy empolyee's come from empowering supervisors! Keep up the good work. More

fantastic staff I purchased my Jetta from a different dealer however I would more than recommend Maple VW. Friendly knowledgeable staff, great service and they saved I purchased my Jetta from a different dealer however I would more than recommend Maple VW. Friendly knowledgeable staff, great service and they saved me some cash! Thanks again guys! More

Couldn't ask for better! As a young woman (who unfortunately is not mechanically inclined) I have been lucky enough to have such an amazing and comfortable experience here at As a young woman (who unfortunately is not mechanically inclined) I have been lucky enough to have such an amazing and comfortable experience here at Maple Ridge Volkswagen. I have brought my vehicle here multiple times for service and have always been impressed. All questions I have are always answered at a level that I can understand and I have never been pressured to change/fix things on me vehicle. The staff here are extremely approachable and will go out of their way to make a customer feel valued. Thank-you Maple Ridge Volkswagen for your amazing service and customer appreciation!!!! More