Maple Ridge Volkswagen

Pre-owned BMW X1 purchase Came in to see a used car the dealership had for sale, dealt with David Procknow, very friendly, pleasant to do business with, straightforward, up fro Came in to see a used car the dealership had for sale, dealt with David Procknow, very friendly, pleasant to do business with, straightforward, up front, settled on a fair price without any dramatics, a low hassle transaction. Would recommend. More

Very satisfied customer Very satisfied with the dealership even when I thought I got screwed they kept their cool and explained my whole deal which turned out to be a great d Very satisfied with the dealership even when I thought I got screwed they kept their cool and explained my whole deal which turned out to be a great deal on my part. Excellent guys to work with! Big thanks to Chris and Rob! Thanks again More

First car Coming into Maple Ridge Volkswagen, Rob and Lorentz were both very friendly and welcoming, I felt like it was more than a business deal. They listened Coming into Maple Ridge Volkswagen, Rob and Lorentz were both very friendly and welcoming, I felt like it was more than a business deal. They listened and helped me get the car I needed for the price that allows me to enjoy my new car as well as continuing an education without burning a hole in my wallet. I am so glad I visited the wonderful and extremely helpful team at Maple Ridge Volkswagen, thank you! More

Bought a dodge diesel 3500 I saw the truck while diving past the dealership and thought I would call for details. I spoke to and later met up with William one of there sales re I saw the truck while diving past the dealership and thought I would call for details. I spoke to and later met up with William one of there sales rep's. He was able to answer all my questions and was and is a real nice guy. They allowed me to take the truck over night and get a better feel for it rather then the normal test drive with a sales guy in the back seat try way to hard to sell a car. My family and I really liked the truck and decided to buy it, and with a little back and forth initiations we made a deal. My family and I are excited for the rold trips to come and I would like to thank William and his general manager Lorne for help me and going that extra mile! More

More than satisfied This car lot is not a car lot but instead a VW sales center that has a great team offering one a friendly educational experience to put you in the dri This car lot is not a car lot but instead a VW sales center that has a great team offering one a friendly educational experience to put you in the drivers seat feeling conifident and satisfied. Sounds corny but, I've had many cars throughout my lifetime and have seen the bull..... but here, there is no bull..... and that's no bull....... I've purchased three cars there and plan on eventually buy a forth. My sales agent Rob McKenzie worked hard for me during the selling stuff and educating me on the Toureg I bought there. He personally took me around to the other sections to complete my purchase which made the whole process easy. All team members were respectful and professional and eager to help. My wife and I found Rob (Coach) to be knowledgeable and enthusiastic.. The place is very busy from the receptionist who juggles many requests in a minute to the manager Chris who was always on the floor waiting to answer questions with a smile. I highly recommend this VW dealership in Maple Ridge to all. More

Very Friendly Everyone at Maple Ridge Volkswagen was very friendly and helped us get our new family vehicle. The customer service was above what we where hoping fo Everyone at Maple Ridge Volkswagen was very friendly and helped us get our new family vehicle. The customer service was above what we where hoping for. The only downside was that we wish they would have been more open with us about price and what was included. When we test drove the new Jetta we where looking at we where told that we were getting hard rubber floor mats but when we got home we noticed that they where not in there. We contacted Maple Ridge Volkswagen about this and they said that we didn't negotiate it into the price. This is something we didn't think we had to as we where told they where something we would get. All in all we are happy with our new vehicle. More

Awesome! We needed help looking for our next vehicle to accommodate our growing family and Maple Ridge VW was the place to go! They were a great team all worki We needed help looking for our next vehicle to accommodate our growing family and Maple Ridge VW was the place to go! They were a great team all working together while looking into the right vehicles for us and very knowledgable. We had no trouble understanding costs, prices and everything that would be included because their product specialist Will was so great at explaining all the ins and outs. The finance department was also very straight forward and we felt comfortable going through all the paper work thanks to Scott. We appreciated all the friendly service we received and would definitely recommend Maple Ridge VW to anyone looking for their next vehicle! More

Everything is great besides the price William and Scott were both awesome in terms of helping me finding a car and getting approval for finance. Scott, the finance manager, took less then William and Scott were both awesome in terms of helping me finding a car and getting approval for finance. Scott, the finance manager, took less then 1 hour to get all my finances done and he was on our side to get our monthly payment as low as possible. William spent over 2 hours helping us select a car that is PERFECT for our needs. On the other hand, Adam, the manager was trying to push their extended warrenty on us, which i am NOT impressed. Also, he jacked up the MSRP find to the nation wide vw.ca website to make up for they "Push, Pull, Drag" trade in event. He jack the price up close to $5000!!!!.....We find out after we came home and check the website. I need to trade my car in as the transmission was fried the day before. So that was kind of my fault for not doing enough research on my part and i need a car asap.... but jacking up $5000 in price is pathetic, hence leading me not recomming this dealership again...... however, the service, experience, and knowledge is top notch. If you do your homework, and not needing a car asap, and you don't come in during tht Push, Pull, Drag event, you should be fine with this dealership and you will for sure enjoy the experience. Again, great job for William and Scott and i can't say enough good things about them, they are truly amazing!! More

very good experience I met Lorentz Armeanu and Adam Walker at Maple Ridge Volkswagen. I was very impressed with their knowledge of vehicles and their suggestions for the v I met Lorentz Armeanu and Adam Walker at Maple Ridge Volkswagen. I was very impressed with their knowledge of vehicles and their suggestions for the vehicle that would work best for me. I have been to many different dealerships and frustrated with most of the sales people complete lack of knowledge of the vehicles they are trying to sell. They are really friendly too. I recommend Maple Ridge Volkswagen and definitely would recommend Lorentz Armeanu and Adam Walker to help you select the vehicle that is right for you. More

Very friendly worked hard to make a deal Chris and Lorenz were very friendly to deal with , good experience . Looked for the right car for us for several months and were very patient . All th Chris and Lorenz were very friendly to deal with , good experience . Looked for the right car for us for several months and were very patient . All the staff extremely friendly and helpful More