Maple Ridge Volkswagen

Professional and very compromising I recently purchased a new vehicle and although I was indecisive, Charles was patient and extremely helpful, ensuring that I ended up with the right v I recently purchased a new vehicle and although I was indecisive, Charles was patient and extremely helpful, ensuring that I ended up with the right vehicle for me. He went out of his way and spent a great deal of time ensuring that I knew everything about the vehicles I was considering. He stayed late on a few occasions and because my decision took several trips he never hesitated to go over things several times. He truly was a pleasure to deal with. More

Amazing customer service does exist with David P I dislike car buying tremendously; however when I went in and met with David and told him of my transmission blew up in New westminster and I was almo I dislike car buying tremendously; however when I went in and met with David and told him of my transmission blew up in New westminster and I was almost in tears.... he asked me if I would like a coffee or tea or water, then noticing I was upset he got me a water and a box of tissues. I told him I could afford a set amount and what I needed in a car.... he took care of the rest.... I got everything I needed and more and did not have to deal with a salesman that was gonna bs me. David was understanding of my situation and I went home in a rental that night that he provided me with and came back the next day to tie up all the lose ends. It wa an amazing experience and all I can say is this man put me as a customer at the highest of his priorities, , and is genuinely concerned about his customers. I would reccomend him to absolutely anyone.... he is awesome More

Excellent VW dealer Dealership staff were knowledgeable,helpful and professional. Everything went smoothly and they had the car I was looking for. I'm pretty meticulous Dealership staff were knowledgeable,helpful and professional. Everything went smoothly and they had the car I was looking for. I'm pretty meticulous and my demands were executed at this dealership. I recommend this dealer to anyone, family, friends and strangers! I bought a 2013 TDI Jetta. I have owned 4 of these cars,TDI Jetta'S over the last 25 yrs and I still have my 2006 and the 2013. With around 450,000km travelled; I haven't ever broken down and have only replaced tires. Due to the high compression engine braking and all standard transmission models I have never changed brake pads or rotors. These cars are very fuel efficient and are greener than an electric car all factors considered. The diesel VW has been saving money and fuel since the 70's I believe." Diesel on people."With the development of biodiesel these cars will and can last a lifetime. The new ones are torquey and powerful. Excellent on hills and overtaking at highway speeds and beyond. More

Promised to make me happy. and they delivered. The car we wanted (a 2017 Alltrack, their first one!) at a fair price. Even though there were hardly any of this model available and they delivered. The car we wanted (a 2017 Alltrack, their first one!) at a fair price. Even though there were hardly any of this model available yet, they were still open to negotiation. A very friendly, low pressure environment. More

Another amazing experience at Maple Ridge VW It is with a very warm welcoming that I stepped again into the dealership, I was looking to trade in my 2015 GTI 3 doors (bought last year at Maple Ri It is with a very warm welcoming that I stepped again into the dealership, I was looking to trade in my 2015 GTI 3 doors (bought last year at Maple Ridge VW) to a 5 doors (due to family expending). Geoff was only working there for 2 weeks at the time and did a fantastic job. Knowing exactly what I wanted, Robert and Geoff teamed up to found the perfect GTI to replace mine with. Being a GTI lover to begin with I was very happy to see what they had to offer. They both took the time to answer all of my questions with professionalism. I was also very well taken care of during the process of purchasing my new GTI with the entire sales team checking on me. The purchasing process was very smooth, Lorne and Robert did everything they could to help me get the best deal. Scott was very fast, helpful and explained the financing part very well (with made it easy to understand). I have gone back since for my servicing and parts that I needed... The service and part team are very professional and helpful. It is without any doubt that I recommend Maple Ridge VW to anyone looking for a new or used vehicle. You will be well looked after by anyone in this amain team. More

Traded 2015 GTI for 2017 GTI I would highly recommend David Procknow and Robert McKenzie at Maple Ridge VW - very professional and excellent to deal with! Awesome guys! Nigel Rama I would highly recommend David Procknow and Robert McKenzie at Maple Ridge VW - very professional and excellent to deal with! Awesome guys! Nigel Raman in parts, Doug Dacosta and Jessica Smith in service, and Scott Rainone in finance were all awesome as well. Just love this dealership!! More

Purchase of Diesel standard volkswagon My son was looking for a standard diesel car. He spoke to Charles on the phone and arranged to see the vehicle. These diesels are a rare find and se My son was looking for a standard diesel car. He spoke to Charles on the phone and arranged to see the vehicle. These diesels are a rare find and sell very quickly. Charles was very fiendly explained the features of the vehicle and then took us out for a test drive. We then moved forward with negotiating a deal. David made us feel our business was important Once the price was negotiated we then went to do paperwork with Scott. Scott was very friendly and informative and explained everything in detail as it was my son's first car purchase. From start to finish it was a smooth transaction. I would recommend this dealer. More

William was the best salesman I've ever dealt with!! I bought my first Vw with maple ridge Vw this weekend. I've owned many cars and this by far was the best experience I've ever had purchasing a vehicle I bought my first Vw with maple ridge Vw this weekend. I've owned many cars and this by far was the best experience I've ever had purchasing a vehicle. My salesperson was William. He was recommended to me by a friend who also bought a Jetta from him. He was nice, friendly, informative and not pushy at all!! He took the time to make sure I was happy and getting the right car for me. I have already told all my friends and family to deal with William and buy Vw! Thank you William! I'm not a Vw fan and will always deal with you going forward! More

Love my new gli Thanks to William and Rob I had yet again another great experience at maple ridge vw. William was a great help and sstill helpful with my new car! Thanks to William and Rob I had yet again another great experience at maple ridge vw. William was a great help and sstill helpful with my new car! More

Quick and painless! David was really great at listening to my needs, and getting everything done within the timeframe that I needed, which was a short one. His follow-th David was really great at listening to my needs, and getting everything done within the timeframe that I needed, which was a short one. His follow-through is excellent, and I would recommend him to anyone looking to purchase a Volkswagen. The last vehicle I purchased was a BMW prior to this one, and I can tell you that the experience with David was A smoother and shorter process and I appreciate that very much because I value my time. More