Maple Ridge Volkswagen

Great sales experience Alanna Smith chased me around on the phone for several months before my lease expired trying to understand what I wanted to do. As the time approached Alanna Smith chased me around on the phone for several months before my lease expired trying to understand what I wanted to do. As the time approached she asked for a meeting which we did late one evening in June at the Maple Ridge VW. Everyone stayed late as we tried to put a deal together for a used Jetta TDI. Adam Walker, Assistant Sales Manager was instrumental in keeping the process alive as tiredness and insecurity almost waylaid our plans. But at the tenth hour a deal was struck and that night I drove home in a new used car! Thanks to Alanna for her perseverance, Adam for his determination, Aaron for staying late to do the financing, even the ICBC lady who came from home to do the transfer. Wow that's service! Wow that's friendly determination! Thanks everyone from an impressed customer. More

always friendly this is the second VW car I have purchased from this dealership in the last 10 years. Staff has always been professional, approachable and friendly. this is the second VW car I have purchased from this dealership in the last 10 years. Staff has always been professional, approachable and friendly. I have witnessed staff go above and beyond to meet the customers needs, even when being presented with a upset customer. Staff are authentic in their customer service. Thank you for making the experience great, each and every time. Happy empolyee's come from empowering supervisors! Keep up the good work. More

Great experience Dealt with Alana and Chris on the 2012 Golf Wagon tdi. We had some intense negotiations, thought they were fare with there offer on our trade in and g Dealt with Alana and Chris on the 2012 Golf Wagon tdi. We had some intense negotiations, thought they were fare with there offer on our trade in and gave us a competitive price on the purchase. The whole staff was great and fun to be around, would do it again when I trade up. Thanks Richard and Kim More

Love my new car I just purchased a used Jetta from VW Maple Ridge.The facility was calm and staff were professional. They worked hard to get me the best deal possible I just purchased a used Jetta from VW Maple Ridge.The facility was calm and staff were professional. They worked hard to get me the best deal possible. So far, I'm loving my Jetta. Overall, great experience. Ask for David! Great guy to work with. Thanks! More

A family tired of paying these outrageous gas prices. After over a year of putting off buying a new car, we were reminded of a salesman we liked named Rob McKenzie at our Maple Ridge Volkswagen dealership After over a year of putting off buying a new car, we were reminded of a salesman we liked named Rob McKenzie at our Maple Ridge Volkswagen dealership to whom we first met a year ago. We took out the Volkswagen Jetta and liked it but wasn`t ready to part with our money on a new car and thought used might be the option......A year goes by and this last gas price increase of over $1.50 A LITRE! made me mad. I read the article in our Van province paper about a diesel Jetta that would get almost 1300 kms to the tank!!! In other words, drive from Maple Ridge to Calgary and still have a bit left! That was more than good for me and returning to buy off of the Rob/ Adam team here at Maple Ridge Volkswagen was a good experience that my wife and I needed to pass on to all readers of this site. Good laid back service with 2 men that believe in their product. Any questions answered with a poker like face saying " Take her out and find out for yourself !" After our test drive we knew we had found the comfortable, fuel economy Jetta waiting for us!!!! In a nutshell, had to have the fully loaded model as it looks like a million bucks and the guys threw in a gift of a Hover vacuum cleaner! My wife is still waiting for Rob ( the Coach ) to come over for our cleaning demo!!! I have told Adam and Rob that we are extremely happy with this experience and they can use our names and phone number to chat further to who ever might want a second honest opinion. A good ,honest and helpful experience! Thanks guys Barry and Michelle More

fantastic staff I purchased my Jetta from a different dealer however I would more than recommend Maple VW. Friendly knowledgeable staff, great service and they saved I purchased my Jetta from a different dealer however I would more than recommend Maple VW. Friendly knowledgeable staff, great service and they saved me some cash! Thanks again guys! More

Fantastic Service We went in initially to look around and see prices and cars we were interested in. David, our salesman, was fantastic. He explained the car and how th We went in initially to look around and see prices and cars we were interested in. David, our salesman, was fantastic. He explained the car and how the features worked very well. We are extremely pleased with the service we received from him. We kept him super late and he was still cheerful and upbeat. Thank you David! More

Great Service We went in looking for a second car--something cheap. We saw David and he showed us a 2014 Jetta. The car drove fantastic and was so smooth. He en We went in looking for a second car--something cheap. We saw David and he showed us a 2014 Jetta. The car drove fantastic and was so smooth. He ended up giving us what we went in and said we could afford. Overall, we were extremely happy and would recommend everyone go and see David when looking to purchase a new car at Volkswagen. More

Great "new to us" car and great service. We chose Maple Ridge Volkswagen because we heard the ad on the radio for their "Push, pull or drag" event. We had very friendly service and Robert wor We chose Maple Ridge Volkswagen because we heard the ad on the radio for their "Push, pull or drag" event. We had very friendly service and Robert worked hard to get us a great deal on a used VW. They gave us a very fair trade in allowance for our old vehicle and we were able to trade in a second "push, pull or drag" vehicle as well. The atmosphere of the whole place was welcoming and friendly, and we even got free hotdogs. I would not hesitate to recommend Maple Ridge VW and Robert McKenzie. More

Made it work for me! Came into the dealership to try and trade in my used vw and keep the payments on a new one roughly the same. they made it happen and I was able to get Came into the dealership to try and trade in my used vw and keep the payments on a new one roughly the same. they made it happen and I was able to get awesome service. More