Maple Ridge Volkswagen

Volkswagen gti I recently bought a vw gti. I talked with Alana and she was super helpful and knowledgable about all of the cars we looked at. The entire staff was su I recently bought a vw gti. I talked with Alana and she was super helpful and knowledgable about all of the cars we looked at. The entire staff was super friendly and offered much food that day and was quite satisfied with the day and my decision to buy the car. More

Looking for a new vehicle We went into Maple Ridge Volkswagen to look at vehicles. Ben Rafaoui met us outside and introduced himself. I explained to him that we were just looki We went into Maple Ridge Volkswagen to look at vehicles. Ben Rafaoui met us outside and introduced himself. I explained to him that we were just looking and this was the 1st place we have stopped at. Ben asked us for information on what we were looking for and what price range. He had 1 vehicle that matched our criteria and we took it for a test drive. Ben also went through all the safety features this particular had to offer. He was very informative and not pushy at all. It was a great car but we didn't want to jump at the first one we looked at. I told Ben that I wanted to look at some other places but he worked out a deal that we couldn't refuse. Everything went smooth and quick and now I have a great looking new car. Thank you to Ben, Adam and Scott for looking after us so well and with no pressure. More

really good experience overall I was pleased with service that I received while buying a car at this dealership. Started with requesting an online-quote, a call back was done in 5 I was pleased with service that I received while buying a car at this dealership. Started with requesting an online-quote, a call back was done in 5 minutes. I spoke to the rep, explained my needs and they got back to me with a good deal in 10 minutes. On the next day, I had a quality test drive with the car I selected and everything was done relatively quickly. Sales representative and his manager were friendly and everything was nice. The only stress that I had was related to extended warranty. The guy selling them was overly aggressive, that was a bit over board. Although, I do understand his position. More

Wonderful Experience I find purchasing a new car is a little stressful sometimes but Maple Ridge Volkswagen made it stress free, especially Johnty. He was absolutely wonde I find purchasing a new car is a little stressful sometimes but Maple Ridge Volkswagen made it stress free, especially Johnty. He was absolutely wonderful through the whole experience, he is super informative, friendly and patient while I was looking for what I wanted. Johnty's knowledge of Volkswagen safety standards and vehicle features made it very easy to understand everything and made our decision making process way easier. He went above and beyond my expectations to make me more comfortable during everything and help out greatly being available at all times and responding to all my questions even via text message which made it convenient for me to ask everything I needed. I would recommend him and their dealership to anyone for their new vehicle purchase. More

Truly the best. Johnty is truly a rare individual. His friendliness, integrity, and diligence made the buying experience very relaxed and enjoyable. After visiting al Johnty is truly a rare individual. His friendliness, integrity, and diligence made the buying experience very relaxed and enjoyable. After visiting almost every Volkswagen dealership in the Lower Mainland, I can safely say that Maple Ridge Volkswagen stands out from the rest. Their team is comprised of very friendly and knowledgable staff who are always there to help, and I can honestly say that Johnty is the best product specialist I have ever met. Negative stereotypes and generalities found in the majority of vehicle product specialists are virtually non-existent with Johnty. Johnty provided my family and I with the ultimate customer service, and repeatedly exceeded our expectations in and out of the showroom. He worked hard around the clock to help me find the perfect car, and would be available to answer any of my questions at all hours through the phone. There was never any pressure from Johnty, and he very well respected my opinions and decisions, but was not afraid to provide me with his own opinions that were very useful. There is a reason why Johnty has an incredibly strong track record and reputation. After this phenomenal experience with Johnty and Maple Ridge Volkswagen, it will be very hard for me to deal with any other car salesmen or Volkswagen dealership. More

Professional staffs, Friendly service!! Great staffs!! all of the staffs I dealt with were so professional and kind!. They cleared up all of my negative experiences from other dealerships. Great staffs!! all of the staffs I dealt with were so professional and kind!. They cleared up all of my negative experiences from other dealerships. They offered good coffee, hot dogs and even pizza while I was waiting. I felt all of them really worked for my best benefit. Thank you Adam and Scott, Financial manger and especially Alana, my dealer. Alana has a lot of knowledge about the car and so considerate. If there is anyone who plans to purchase a car, I'll recommend this dealership for a business partner. More

overwhelmed I pride myself on my sales resistance, but Alanna overwhelmed me with her professionalism. She said all the right things, and I walked out within an h I pride myself on my sales resistance, but Alanna overwhelmed me with her professionalism. She said all the right things, and I walked out within an hour with a new Jetta. Alanna's personality had me feeling as if she really cared about my concerns, and her knowledge was up to any questions I asked. Adam and Scott knew their jobs so things went fairly smoothly. Other staff just passing through were also very friendly, making for a pleasant experience. The 'wizard of oz' fellow behind the scenes was a tough bargainer, but, again, that is his role. ps. The car seems to be very fine as well. More

It was a very pleasant experience! I had been thinking about purchasing a Jetta for sometime now, and I liked that I wasn't pushed towards a brand new car. I did end up buying a 2014, b I had been thinking about purchasing a Jetta for sometime now, and I liked that I wasn't pushed towards a brand new car. I did end up buying a 2014, but it had been a previously leased vehicle and it was the first car he showed me. It had everything I needed and wanted. They washed the car before I took it for a test drive, and I was able to take it on my own. We were constantly asked if we needed anything to drink, and we were even offered dinner. I was very excited that I was able to take my car home that day. The finance guy was very friendly, made conversation and applied to more than one bank to make sure it worked out in my favor. When I took my car in for the protection plan, they paid for my rental, and treated my car like it was their own. I would definitely recommend. :) More

Easily the most trustworthy and caring sales person i've met I've followed Ben through several of his jobs, and he's provided a top notch experience for me and everyone i've recommend to him repeatedly and consi I've followed Ben through several of his jobs, and he's provided a top notch experience for me and everyone i've recommend to him repeatedly and consistently across the different media's and brands and products he's worked with. I send everyone to Ben! If you want the best product, the best deal, and the best experience, Ben is your one stop shop for anything he's selling. More

Great team! Being female walking onto a car dealership lot can be intimidating. The salesperson David was terrific; friendly, courteous and real. He seemed to w Being female walking onto a car dealership lot can be intimidating. The salesperson David was terrific; friendly, courteous and real. He seemed to work hard to make the deal happen. Chris the manager was attentive and friendly as well. Sam was great at getting the Insurance and Scott was a very upbeat, yet professional finance guy who seemed to know his job. I was treated with respect and integrity; was well taken care of....very happy with the service, follow up and level of professionalism. A friendly, positive, professional team of people at Maple Ridge Volkswagen. More