Maple Ridge Volkswagen

Excellent Team I purchased 2014 VW Jetta with help of Alanna Smith and Ben Si. Little about me is that I have really bad credit. REALLY BAD. So bad that I coul I purchased 2014 VW Jetta with help of Alanna Smith and Ben Si. Little about me is that I have really bad credit. REALLY BAD. So bad that I could't consider getting a new car, and had to use transit for couple months after I got into accident under my fault. I browsed through many dealerships, both used and new, but just couldn't find the car that fits my budget and credit. When I first walked into VW Maple Ridge, I was really tired of being rejected and only confronted with little options that are not even worth considering. But Alanna knew exactly how to help me out. Process she took to help me getting a car that fits my budget was very wise. She walked me through the option I had, and friendly recommended what she thought would be the best solution. Whole time with her, I felt like she was really helping me out. Not trying to sell me stuff. She felt like assisting me rather than selling me. After Alanna helped me out wonderfully, Ben Si, from finance helped me greatly. Other finance managers I dealt with other brands really pushed me into corners and they seemed to be not on my side. Usually they would just give me a interested rate number and done. This was not with Ben. He really, I mean REALLY tried to get me the best deal I can get. He even called me 5 days after the purchase to come again and sign the paper again because he found better rate for me! I mean who does that? No one I dealt with at VW Maple Ridge tried to steal my money. Both Alanna and Ben was on my team to really help me. I would highly recommend this dealership to anyone I know and anyone that I don't know. At Maple Ridge VW, you get a team that works hard to get you to win. Can't be more happier. More

My New Jetta TDI Cant begin to say how happy I was with the service and friendliness of Maple Ridge Volkswagen. I'm in my dream car. Started out with a white and end Cant begin to say how happy I was with the service and friendliness of Maple Ridge Volkswagen. I'm in my dream car. Started out with a white and ended up with my BB Red! Drives like a dream and excellant on Gas, If you want a car, this is the dealership to go to! More

Ben is the Best! The customer service we received from Ben was top notch! He is a friendly and professional salesman that makes you feel at ease. No high pressure sale The customer service we received from Ben was top notch! He is a friendly and professional salesman that makes you feel at ease. No high pressure sales - we didn't really need another car but Ben presented us such a great deal that we couldn't turn it down. I would and will highly recommend Ben to my friends, family and acquaintances. Keep up the great work Ben!! More

2014 VW Jetta TDI Purchase I purchased my new 2014 VW Jetta TDI from the Maple Ridge Volkswagen a couple weeks ago and have been nothing but thrilled with the vehicle. The sales I purchased my new 2014 VW Jetta TDI from the Maple Ridge Volkswagen a couple weeks ago and have been nothing but thrilled with the vehicle. The sales person I dealt with - Pierre DeAbreu - was extremely knowledgeable about the car and different options available. This was my 3rd time buying a new vehicle (First VW) and it was the best experience I have ever had when dealing with dealerships. They constantly made sure that my needs were taken care of and that I wasnt feeling pressured in any way. Even after the sale the customer service has continued to be amazing. Pierre even took the time to touch base with me and make sure I was enjoying the new ride. A level of customer care that I have never seen from another dealer. I would highly recommend visiting the Maple Ridge Volkswagen when shoping for your next vehicle or even for service on your current one! More

Awesome! These guys are working so hard to make the customers happy. They know how to make the whole process as smooth as possible (and that's not easy job for These guys are working so hard to make the customers happy. They know how to make the whole process as smooth as possible (and that's not easy job for them). You really feel that you are buying a premium brand and the cars are amazing. As for Johnty, he's awesome. You have to meet him to understand. Thank you guys! More

awesome I recently bought a car from this dealership and it was awesome. The salesperson in charge Alana Smith was excellent and really was helpful with every I recently bought a car from this dealership and it was awesome. The salesperson in charge Alana Smith was excellent and really was helpful with everything. More

A sigh of relief. Ben Rafaoui and all the other staff at Maple Ridge Volkswagen were so courteous and professional. The experience at the dealership was completely diff Ben Rafaoui and all the other staff at Maple Ridge Volkswagen were so courteous and professional. The experience at the dealership was completely different from my past experiences. The customer service combined with the quality of the machines has won me over to Volkswagen. Very well done. Alex Hyde More

Great Group of Sales Staff Patient, not pushy, want to help you find the vehicle to fit your needs...ready to deal seriously...Thanks Johnty...I Love my Jetta TDI! Patient, not pushy, want to help you find the vehicle to fit your needs...ready to deal seriously...Thanks Johnty...I Love my Jetta TDI! More

Another great experience! :) They are awesome! Jessica is amazing, sweetest thing, genuinely friendly/knowledgeable/kind and any other +adjective! Overall, the Team cares about yo They are awesome! Jessica is amazing, sweetest thing, genuinely friendly/knowledgeable/kind and any other +adjective! Overall, the Team cares about you as a valued customer! I would not just say that; they do their jobs very well and they are just as kind and down-to-earth as you can ever imagine. Always look forward to seeing the MR Team! Thx! More

Great Service Dept. and Sales Staff!! Maple Ridge Volkswagen made us happy customers and they went above and beyond to do so. Great sales staff! Adam Walker and Will Avila did a great job Maple Ridge Volkswagen made us happy customers and they went above and beyond to do so. Great sales staff! Adam Walker and Will Avila did a great job getting us the best price on a 2014 VW Jetta. I would highly recommend this dealership 100%! Thank you VW Maple Ridge! More