Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Maple Ridge Volkswagen
Maple Ridge, BC
1,574 Reviews
Ask any Volkswagen owner and they will tell you that driving a Volkswagen is like nothing else on the market. From the very first time you drive down the road, you will be a part of a family the VW family.
Here at Maple Ridge Volkswagen, we are just as passionate about our VW's as you are. It is the little things that make us different, like making sure that everyone that we hire is as crazy about these cars as you are. All of our service technicians treat your car as if it was their very own they are working on.
The sales process is also a little different with at Volkswagen. It's more like you are accepting a new member into your family. On the day you come to pick up your new Volkswagen, remember to bring your whole family (including your furry friends!). Take photos and be ready for a fun day.
You will start to notice that other Volkswagen owners will flash their lights in a friendly "Hello" as they drive by.
Remember that we also sell Volkswagen accessories. So whether it is a Touareg, Jetta, Golf, GTI, Passat, Tiguan or Routan, we can deck both you and your Volkswagen out in some really cool gear.
Come visit us and see why we truly believe that Maple Ridge Volkswagen should be your only stop for both sales and service.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:30 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,574 reviews
April 08, 2015
Great Experience, Repeat Customer This is my second time purchasing a VW from Maple Ridge Volkswagen in 12 months and I have had both the opportunity and pleasure to have dealt with Wi This is my second time purchasing a VW from Maple Ridge Volkswagen in 12 months and I have had both the opportunity and pleasure to have dealt with Will and Lorne in both instances. Will worked very hard to get me into a vehicle that suited my needs and finances. All the staff are very friendly, helpful and accommodating and I look forward to dealing with them the next time I need a vehicle. More
by Dave
Employees Worked With
Lorne Ross, Scott Rainone
April 08, 2015
Love my new VW Jetta but hate the service Great customer service. Explained about the VW car and products and also assured me that if there were any questions to come back without hesitations. Great customer service. Explained about the VW car and products and also assured me that if there were any questions to come back without hesitations. Bought the new car however having problems with the voice recognition from day one. Took it back after a month after purchasing the car. Had Will look at it and agreed wit us that there is a problem with the voice recognition. Took it in for servicing and had one of the mechanics check it. Eventually was told that it's an iPhone problem not the system (even though the mechanic said it was a s****y system to begin with). Had a friend sync her Samsung mobile phone and still had problems with voice recognition. Why would VW build a car that would not be compatible with iPhone? Thank you Maple Ridge VW for the brush off! More
by Dimibear
April 04, 2015
Good experience purchasing my first ever new vehicle Dave listened to what we were looking for, giving us appropriate options. We purchased exactly what we needed/wanted. Excellent service and good rappo Dave listened to what we were looking for, giving us appropriate options. We purchased exactly what we needed/wanted. Excellent service and good rapport. Followed up appropriately. Scott was helpful and friendly, giving appropriate advice and suggestions. More
by Vespagirl
Employees Worked With
David Procknow, Scott Rainone
April 04, 2015
Great experience. Great experience, as soon as you walk in the door you are greeted by the very friendly people at the front desk. I never felt any pressure to have to Great experience, as soon as you walk in the door you are greeted by the very friendly people at the front desk. I never felt any pressure to have to buy the vehicle and David never tired to up sell me and put me in anything I didn't need. After I decided to purchase the vehicle David took the time and walked me through every detail of the car. The staff was very knowledgeable and very friendly and I would recommend to anyone who's looking for a VW to purchase one here. More
by Kevin
Employees Worked With
Chris Masse, Nigel Raman, David Procknow, Scott Rainone
April 03, 2015
Great Experience Got the car that i wanted to get, and got a solid deal on it. Couldn't be happier with the service! Thanks guys keep up the good work Got the car that i wanted to get, and got a solid deal on it. Couldn't be happier with the service! Thanks guys keep up the good work More
by vw
Employees Worked With
David Procknow, Scott Rainone
April 02, 2015
Wagon Ben was a great guy to deal with, no bs just a cool easy going guy, first vw I've ever bought and Ben set me up with the best of the best thanks dude Ben was a great guy to deal with, no bs just a cool easy going guy, first vw I've ever bought and Ben set me up with the best of the best thanks dude More
by Travis d
Employees Worked With
Scott Rainone, Ben Rafaoui
April 02, 2015
Thanks I really appreciate that all people in the store wait for us, I know that a Sunday night we want finish the labor jornd but David smaile all time, so I really appreciate that all people in the store wait for us, I know that a Sunday night we want finish the labor jornd but David smaile all time, so thanks More
by caradechimba
Employees Worked With
Chris Masse, David Procknow, Scott Rainone
March 30, 2015
Truck purchase Bought a used vehicle from VW with the help of Ben Rafaoui. Ben provided friendly and helpful service without any pressure. At the end we were both ha Bought a used vehicle from VW with the help of Ben Rafaoui. Ben provided friendly and helpful service without any pressure. At the end we were both happy with the transaction. thanks More
by IA
Employees Worked With
Chris Masse, Ben Si, Ben Rafaoui
March 29, 2015
Awesome! Greatest Dealership Ever! Once again David P is the best salesman ever! He is a true leader in his field. He has a wonderful balance of knowledge and understanding to the nee Once again David P is the best salesman ever! He is a true leader in his field. He has a wonderful balance of knowledge and understanding to the needs of his clients. You are definitely is great hands for your VW purchase. I have bought three vehicles here and each and every time David and the VW team have treated me with respect and kindness. Thank you to the owner, David, Chris and Scott for making this vehicle trade happen with such ease. I will cherish the time with my father's car and look forward to working with you in the future. More
by cread68
Employees Worked With
Chris Masse, David Procknow, Scott Rainone
March 28, 2015
awesome Thank Rob for making my first buy an car from a dealer the best experience . I will be telling everyone I know to go vw in maple ridge for a new vehic Thank Rob for making my first buy an car from a dealer the best experience . I will be telling everyone I know to go vw in maple ridge for a new vehicle ???????????????????? More
by sharon
Employees Worked With
Robert McKenzie
