Maple Ridge Volkswagen

Best sales experience ever I came into the dealership looking for a reliable car as me and my partner are having a baby. I had the pleasure of meeting Ben and Adam. They took c I came into the dealership looking for a reliable car as me and my partner are having a baby. I had the pleasure of meeting Ben and Adam. They took care of all our needs and found us the perfect car for our budget. They treated us with the up most respect. And I will be recommending Ben to all of my friends and family. More

vw golf tsi Ben was fantastic to deal with, helped my girlfriend and I get rid of our gaz guzzling truck into a much more affordable vehicle. Great management, Ben was fantastic to deal with, helped my girlfriend and I get rid of our gaz guzzling truck into a much more affordable vehicle. Great management, pleasure to deal with. Adam, the manager was fantastic to deal with and helped us with super affordable payments. More

appreciation I was praying to get us fast us I can a car just affordable used car Ben was the key he provides me real help to choose us we all ladies get confused I was praying to get us fast us I can a car just affordable used car Ben was the key he provides me real help to choose us we all ladies get confused he just suggested to have a brand new one I had fear before to get none sure car I don't wanna to go back to the mechanic with Volkswagen I finished my worries to stuck with 2 babies on the road I'm happy to meet these all people they are really nice very good customer service I appreciate it More

Very satisfied Friendly atmosphere, top customer service. Helped by Chris, the sales manager, Uncle Ben Si the finance guy and Brett the sales rep. No pressure fe Friendly atmosphere, top customer service. Helped by Chris, the sales manager, Uncle Ben Si the finance guy and Brett the sales rep. No pressure felt. More

Friendly Sales Experience Friendly staff. Decent deal on a used Touareg. Staff were knowledgeable about the product and completed the sale quickly with a minimum of "car sa Friendly staff. Decent deal on a used Touareg. Staff were knowledgeable about the product and completed the sale quickly with a minimum of "car sales drama". Sales lot is very cramped (cars are triple- and quadruple- parked) and a bit dirty. Showroom felt like a garage sale with random furniture, TV's, appliances (premiums for buyers?) all over the floor. Dealership made two minor commitments to me but missed the mark: Due to insurance issue (they wanted to close the deal on Saturday, but my wife wasn't able to sign the insurance papers until Sunday, so I owned the car while it was not covered by insurance), they committed to keep the car locked up inside overnight. That didn't happen & the car stayed out in the lot. They committed to wash the car and get it ready on the Saturday, so that Sunday pickup would be quick. When we arrived on Sunday, the car was still dirty in the lot and we waited while they cleaned it. More

Excellent experience I highly recommend everyone going and seeing Rob Mckenzie! He might be loud but he won't pressure you into any sales and he will make sure your happy I highly recommend everyone going and seeing Rob Mckenzie! He might be loud but he won't pressure you into any sales and he will make sure your happy with what you buy. More

A Positive Buying Experience I have been dealing with Maple Ridge VW for the last five years with the servicing of my 2007 Passat. Buying a new car, I wanted to purchase from I have been dealing with Maple Ridge VW for the last five years with the servicing of my 2007 Passat. Buying a new car, I wanted to purchase from this dealership, but I also wanted to explore the market. Doing some comparison shopping I presented my findings to Dave and Adam. Immediately, without question, my offer on a new Jetta TDI was accepted. There was no haggling, no questioning, no innuendo … just facts and integrity leading to a positive sales experience by two professionals and a customer. The follow-up when I picked up my new Jetta was a tutorial by Dave, time consuming on his part, to learn the particulars of the tech package, but well worthwhile and appreciated. Doing the paper work and warranty options with Scott was also positive as he presented all possibilities without pressure to purchase. Dave and Adam's only problem is they will have to put up with me when I bring my new Jetta in for servicing! More

Excellent The service was great, friendly staff and got me my second VW!! Would recommend this dealer for new and/or used cars for sure. Ben was awesome! The service was great, friendly staff and got me my second VW!! Would recommend this dealer for new and/or used cars for sure. Ben was awesome! More

Excellent service, friendly people Friendly people, excellent service, goes above and beyond to help you with whatever you need. Great when dealing with people with strick budgets. Clea Friendly people, excellent service, goes above and beyond to help you with whatever you need. Great when dealing with people with strick budgets. Clean cars,well serviced. More

Lorne Ross went above and beyond to make this deal happen!! wanted to get my daughter into her first ever NEW car and the sales staff in particular Brett Christensen was fantastic in explaining the features of wanted to get my daughter into her first ever NEW car and the sales staff in particular Brett Christensen was fantastic in explaining the features of the Jetta we were interested in. He was very pleasant to talk too and to deal with. After the test drive and further discussions about the car, it was a Done Deal. We were directed to Lorne Ross (General Manager) who was an absolute pleasure to deal with. He absolutely went above and beyond to make this a deal for my daughter. He explained everything very thoroughly and made sure we understood everything. At the end of the day the deal was made just because of Lorne. Great job ??. I will definitely tell family and friends who are looking to purchase a new VW to see Brett and Lorne. You guys absolutely made my daughters day by going ABOVE AND BEYOND!! Thank you very much. John More