Maple Ridge Volkswagen

Very friendly, helped me get out of a really bad loan into a better one, very understanding and helpful along the way, would highly recommend Kyle if your looking for a vehicle. Adam Takes the time to ex into a better one, very understanding and helpful along the way, would highly recommend Kyle if your looking for a vehicle. Adam Takes the time to explain certain things to you and they’re always very upfront Scott is very helpful friendly and will do his very best to get you leaving there happy. I will be going back there for my next vehicle! More

Kyle was an amazing help and I would highly recommend him if you need any help buying a vehicle. I have never bought a vehicle before and he was very understanding and didn’t push me into anything I didn’t f if you need any help buying a vehicle. I have never bought a vehicle before and he was very understanding and didn’t push me into anything I didn’t feel comfortable with. He understood my wants and needs and I would send any of my friends and family to him. More

Why were looking for a car for a month and we finally found what you wanted.This place is very organized and staff are hopeful. They try their best to solve any problem and show you what you are looking found what you wanted.This place is very organized and staff are hopeful. They try their best to solve any problem and show you what you are looking for. Kam Was the one who helped us a lot. He went above and beyond to solve the problems and explained every little details to us. We could easily trust him since he knew his job very well, he is an honest person that we needed that day.We are so glad we chose this dealership and we will be back for our next car. Thank you all More

What I thought was a pleasant, first time dealing with purchasing a new vehicle all on my own, turned into a terrible experience pretty quickly. Their finance manager, Kam Golbaz, lied to me to make an ad purchasing a new vehicle all on my own, turned into a terrible experience pretty quickly. Their finance manager, Kam Golbaz, lied to me to make an additional warranty sale when finalizing the deal. Kam explained to me that in order to qualify for 5.99% financing, I needed to include purchasing their warranty. I was told that without the added warranty, that my rate would then go up to 7.99% because the lenders don’t have as safe of a loan. That by purchasing the warranty and in turn qualifying for lower interest, I was actually saving myself some money. I very clearly asked him for numbers with and without warranty, and from what I was told, it actually came to a higher end number without due to that interest increase. As I am new to this, my thoughts were “Wow, this seems like more than I thought I was going to spend, but if it makes this difference it must be the best thing, and I’ve come this far now.” After leaving and talking to family, as well as some other people in the same industry, I come to find out I was straight up lied to, and what they did is not legal. Interest rate cannot ever change based on added warranty. After this was discovered, I was understandably very upset and went back to the dealership, now accompanied by my father. The sales manager on site, Adam Walker, took over from there, as Kam Golbaz was now off shift. I then explained everything I was told to him, and asked him what my cost would be without warranty. Magically, he came up with a number close to 5k less, the added cost of a warranty and tax. After the deception I was fed to make a sale based on a flat out lie, I concluded that I do not wish to support this dealership in any way, regardless of what monetary changes they would make. My sale was based on false pretences, and I asked for my deposit of $5,000 back. Shockingly, Adam Walker denied giving this deposit back to me. I now have to fight to get my money back. I do not recommend this dealership to any car buyer, new or used. They manipulate who they perceive to be weak, and do not care about you. All they care about is sales. I will now be following up the VSA as well as BBB. Buyers, please learn from me. What they did is not legal. Do not let anyone ever convince you otherwise. Shame on Maple Ridge Volkswagen. More

Omar Alocozy got me a great deal trading in my car and getting a new one. He was so patient, fun to work with and didn't hesitate to answer all my questions. I am happy with the car I purchased. Omar hel getting a new one. He was so patient, fun to work with and didn't hesitate to answer all my questions. I am happy with the car I purchased. Omar helped me with a quick tour of my car to know most of the buttons and features that are available to me. Quick, fun and easy to follow. I've had a few experiences with dealerships in the past and I can't say they were very pleasant. However Omar worked hard to find me the vehicle i had in mind and worked even harder to be within my budget and adjust the numbers to beat the competition. Best experience! More

Omar was very helpful from start to finish. He was knowledgeable on numerous of items and he took his time to explain small details to us. He checked in the next day after our purchase and we had a sm knowledgeable on numerous of items and he took his time to explain small details to us. He checked in the next day after our purchase and we had a small issue that he dealt with right away and professionally. I will recommend Omar to my family and friends as he is genuine and bright. Thanks Omar. More

One word to describe the type of service and attention to detail I got from Omar and the team at Volkswagen: Wow!!! I would recommend anyone of my friends and family to go to Omar and the managers at Maple R detail I got from Omar and the team at Volkswagen: Wow!!! I would recommend anyone of my friends and family to go to Omar and the managers at Maple Ridge Volkswagen if you want to find your next car. Great job Omar, and thank you to Adam, and Scott for making the finance so easy, I’m so happy with my new Tiguan. 5/5 highly recommended!!! More

Great customer service.He knows a lot about the cars and Great customer service. He knows a lot about the cars and can direct you to your dream car. Yeah, and some other good stuff since thr review require Great customer service. He knows a lot about the cars and can direct you to your dream car. Yeah, and some other good stuff since thr review requires at least 25 words. More

Omar is a genuine and very helpful!Omar was able to Omar is a genuine and very helpful! Omar was able to help me and my wife in our search for a used car. He is very quick to respond to inquiries and Omar is a genuine and very helpful! Omar was able to help me and my wife in our search for a used car. He is very quick to respond to inquiries and is very efficient. Excellent work Omar and I will definitely drive 3 hours to Maple Ridge Volkswagen to purchase my next vehicle. Thank you for the great work! 10/10 would recommend to a friend More

I JUST LOVE THE GUY...THATS IT! 25 WORDS IS NOT ENOUGH ROOM TO EXPRESS ALL THE GOOD THINGS I HAVE TO SAY ABOUT MYNOR. ROOM TO EXPRESS ALL THE GOOD THINGS I HAVE TO SAY ABOUT MYNOR. More