Maple Ridge Volkswagen

Professional through and through Robert was a very thorough, professional sales rep. He was very knowledgeable about all things VW, courteous, personable and supportive throughout the Robert was a very thorough, professional sales rep. He was very knowledgeable about all things VW, courteous, personable and supportive throughout the entire process, making our decision to purchase another Jetta that much easier. After a stressful week dealing with our 'tired' '99.5 Jetta, Robert went out of his way to ensure we had a loaner to cover the loss, with us ultimately returning a few days later and purchasing the vehicle we were offered. More

Always a good experience MR VW has always looked after me. All the staff are great to deal with and have always been very helpful. Would recommend them to everyone I know. MR VW has always looked after me. All the staff are great to deal with and have always been very helpful. Would recommend them to everyone I know. More

Good friendly people that is always helpful Rob, was a great helper and still remembers me every time I come to the dealership. The service department is great and always helpful. I have no prob Rob, was a great helper and still remembers me every time I come to the dealership. The service department is great and always helpful. I have no problems making an appointment and they always have my vehicle ready on time then I need it. More

Review of sale of 2014 VW Golf TDI Very good attention to customer and very good knowledge of products. Polite and friendly staff. Professional approach to close the deal with custome Very good attention to customer and very good knowledge of products. Polite and friendly staff. Professional approach to close the deal with customer. When VW company will clear the mess, which they created that STUPID cheating scheme and some idiots on high places in that company will be brought to responsibility, I will be back to Maple Ridge VW. It will take long time to restore trust and reputation in VW company. More

custmer service their customer service is excellent, people that take good pride of what they do.they really go out of their way to always satisfy their customers in their customer service is excellent, people that take good pride of what they do.they really go out of their way to always satisfy their customers in all aspects.very professional and friendly people. More

Bought an Amazing New Car Recently, we went to Maple Ridge Volkwagen with the intend of only test driving a new Golf Sportswagon. We arrived at the dealer's parking lot, when R Recently, we went to Maple Ridge Volkwagen with the intend of only test driving a new Golf Sportswagon. We arrived at the dealer's parking lot, when Robert McKenzie welcomed us. He explained all the technical features of this vehicle as well as the financial incentives of ownership during the "Push, Pull and Drag Event". We were extremely impressed with Rob's vast knowledge of the entire VW Product Line. Finally, after a long exchange of possible scenarios, we got an excellent deal and drove away very happy with our new Golf Sportswagon. Rob is a stellar product specialist and an affable individual. More

Overall Wonderful experience and costomer service! I could not believe the customer service at Volkswagen absolutely wonderful, I especially adored the employee who helped me out Ben Rafaoui. He made p I could not believe the customer service at Volkswagen absolutely wonderful, I especially adored the employee who helped me out Ben Rafaoui. He made part of choosing my New car much easier and gave me a few laughs along the way. Overall great experience, I recommend buying a car from Ben as he will make your time much more enjoyable at Volkswagen. More

a special place to buy a vehicle appreciated and honest what a nice place to do business ,they treat you like royalty and they show their appreciation for your business .Have bought about five vehicles from what a nice place to do business ,they treat you like royalty and they show their appreciation for your business .Have bought about five vehicles from the dealership over the years and they have never taken my loyalty for granted .Keep up the good work More

Great experience - very pleased my purchase of a Golf TDI My sales rep was great, very knowledgeable, and worked with me to get the car I had planned on purchasing. Our 2nd successful Volkswagon purchase at t My sales rep was great, very knowledgeable, and worked with me to get the car I had planned on purchasing. Our 2nd successful Volkswagon purchase at this dealership. More

Bought a car newer than I expected! I visited the dealership three times over a period of 5-6 weeks, on the third visit I purchased a used Golf that had just arrived in the dealership. I I visited the dealership three times over a period of 5-6 weeks, on the third visit I purchased a used Golf that had just arrived in the dealership. I initially was dealing with a Salesperson who left and I was quickly contacted by Jaz who knew what I was looking for in a car. Jaz kept me informed and assured me that he could find the right car at a price I could afford. I have to say that Jaz was the perfect balance of informative, friendly, patient and professional. He went to great lengths to make sure I was happy with my purchase, he even reassured me that Volkswagen will continue to support the purchase for years to come. More