Maple Ridge Volkswagen

The most amazing shopping experience yet! I came in there a couple of months ago and spoke with Ben, at the time they did not have what I was looking for so Ben took down my number and found m I came in there a couple of months ago and spoke with Ben, at the time they did not have what I was looking for so Ben took down my number and found me one for a great price. I would recommend Ben and Maple Ridge Volkswagen to all my friend's and family. Thanks Ben! More

Bought a Jetta from a man who goes above and beyond the call I was so upset when my transmission went in my car, and seeing as I am a mobile behaviour intervention, I had to make a decision and fast. I went I to I was so upset when my transmission went in my car, and seeing as I am a mobile behaviour intervention, I had to make a decision and fast. I went I to be and saw David Procknow and told him my situation and he took care of me to the fullest I. I drove out with a loaner car that night, went back the next day and he had taken care of everything, set up the purchase that I could afford, insurance and financing. I have had a few things happening the pat year and I send him a text or pop in and he still greets me with a smile. I will be going back to see hi in the future if need be and I rexcomend him highly. He puts salespeople everywhere to shame, as he truly cares about your needs. I used to hate car shopping u till I met David, and now if I am in the need of anything that has to do with my car, I look no further than David. More

Customer service terible No commitment towards customers... More focused on sales than retainings good relationship with their customers after sale... No followup on complaint No commitment towards customers... More focused on sales than retainings good relationship with their customers after sale... No followup on complaints... Once again not happy with business More

this dealer should not be in business This would be the last dealer on earth that I would ever do business with.Rob MacKenzie is a liar.He promised me less than 300.00 worth of parts for 4 This would be the last dealer on earth that I would ever do business with.Rob MacKenzie is a liar.He promised me less than 300.00 worth of parts for 4 years since I bought a V10 toureg through him because of damage to the right front cone on a vehicle that was not supposed to have been in an accident.He asked for pictures so sent them 3 different times.Said l had to wait till he could afford them.Nothing for 4 years of chasing him and still nothing.I must have called him 25 times and was promised each time.Called his manager and left a message still no reply.And now you want a good review. Not from me. More

Very good service. This is a very friendly dealership.. When i purchaise my 2010 VW Routan Robert help me and, he was good,.. just going to see cars and come home with This is a very friendly dealership.. When i purchaise my 2010 VW Routan Robert help me and, he was good,.. just going to see cars and come home with one. This year i went for a service and Doug handel it very well.. He did not have curtesy car when i went and, he rented one for me. This is a good customer service. More

Outstanding customer services This is the third Volkswagon vehicle we bought. Rob is the best sales person we met. He is professional and friendly. He understood what we need and m This is the third Volkswagon vehicle we bought. Rob is the best sales person we met. He is professional and friendly. He understood what we need and met our expectation. Ben explained every details about the paper works and patiently answered all our questions. More

Rob McKenzie was great to deal with. I have purchased 2 cars from this dealership. I bought the first one from Rob and he was great. My second purchase there I wasn't so lucky. I have ref I have purchased 2 cars from this dealership. I bought the first one from Rob and he was great. My second purchase there I wasn't so lucky. I have referred this dealership often and I always tell my friends "make sure you deal with Rob". If I have any further business with this dealership it will certainly be with only Rob. Thanks, Dennis Daigneault More

Very positive experience. Rob M was very professional and got me exactly what I wanted at the best price that worked with my budget! I would recommend him to all of my family a Rob M was very professional and got me exactly what I wanted at the best price that worked with my budget! I would recommend him to all of my family and friends. More

I have many VW dealers near. I travel 1 hr to MR VW. I find this dealership personable and professional, I travel for an hour to get there for service or any other issues, when I have four or five other I find this dealership personable and professional, I travel for an hour to get there for service or any other issues, when I have four or five other dealers withing 20 minure time. My only wish would be to be able to get my appointments on Saturdays, so I would not have to miss work. More

Rob McKenzie and Lorne Ross I have only purchased 1 vehicle from Maple Ridge VW and was very impressed with Rob and Lorne. I would recommend dealing with them anytime! Rob was r I have only purchased 1 vehicle from Maple Ridge VW and was very impressed with Rob and Lorne. I would recommend dealing with them anytime! Rob was recommended to me from another customer as well and it only goes to show how hard he works and well respected he is in the industry. More