Maple Ridge Chrysler Jeep Dodge
Maple Ridge, BC
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Great experience and friendly staff I had a great experience with Maple Ridge Chrysler. We had our two small kids with us during the purchase and the staff were very friendly and accommo I had a great experience with Maple Ridge Chrysler. We had our two small kids with us during the purchase and the staff were very friendly and accommodating. Joe was fantastic to deal with and was even willing to help us out with another matter even after the purchase was done. The owner, Ian, dropped by a couple of times to make sure everything was okay. Good to see the owner is keen on building relationships. We are happy with our new truck and would recommend this dealership to family and friends. More
wheels locked on Saturday March 28, 2015.We were changing back to our summer tires at the tire shop. Once there we discovered our lug nut "lock socket" was missing, th Saturday March 28, 2015.We were changing back to our summer tires at the tire shop. Once there we discovered our lug nut "lock socket" was missing, the tire shop sent us to Maple Ridge Chrysler to get a new one. They didnt have one in stock , so Rob Kidson in the parts dept. located a master socket and went outside in the parking lot and unlocked all the wheels himself, no work order, no waiting behind customers already booked in service, just super polite and the " its not a problem"we are happy to help out attitude. He also replaced the locking lug nuts insisting he would not let us drive off the lot missing 4 lug nuts, concerned for our saftey, even though i told him we were driving back to the tire shop less than a block away. And to top it off 30minutes of Rob's time, labour and parts he says "NO CHARGE"with a big smile and have a nice day. Wow, one big happy mother and 3 year old daughter. Thanks Rob , great customer service. More
Awesome service! Todd is the one to see!!! It was the best car buying experience ever! Super helpful and he found/worked out exactly what we wanted!! Made a stressful Todd is the one to see!!! It was the best car buying experience ever! Super helpful and he found/worked out exactly what we wanted!! Made a stressful time, awesome! Great experience! We are loving our Caravan! Thanks Todd!!! More
Repeat customer This is the second Dodge Ram we have bought from Joe. He is very easy to deal with and was quick to help when we had any questions or concerns. This is the second Dodge Ram we have bought from Joe. He is very easy to deal with and was quick to help when we had any questions or concerns. More
Ian is true to his word After some initial hiccups Ian stepped in and cut through red tape to sincerely and quickly resolve our issue, he personally oversaw the purchase of o After some initial hiccups Ian stepped in and cut through red tape to sincerely and quickly resolve our issue, he personally oversaw the purchase of our Jeep with the expert help of Jordan who was friendly, efficient and knowledgable. Overall we're very happy with our Jeep and our experience with Maple Ridge Chrysler. Thanks again Ian. More
Difficult to get a straight answer. Decided to buy our first new vehicle so came to MR Chrysler. We originally looked at vans but felt the Ram would suit us better. We were shown sever Decided to buy our first new vehicle so came to MR Chrysler. We originally looked at vans but felt the Ram would suit us better. We were shown several far outside our price range which wasted a lot of time. Eventually we were pointed to a truck that suited us but when the salesman "talked to the manager" the price went up by $2000. It was an absolutely stereotypical car salesman farce. When we were going to walk away the sales manager got involved and treated us very well. Finally got our Ram at a price we could be happy with. Lots of upselling from finance guy but that happens everywhere now. Overall a very long and frustrating experience. We were at the dealership for 9 hours, 3 of those were after we had signed deal. We love our truck but I sure wish it hadn't been so painful to get it. More
Pain free but informative Went in unsure of what to expect but joe made the process painless but made sure I was properly informed of everything I needed to know Went in unsure of what to expect but joe made the process painless but made sure I was properly informed of everything I needed to know More
Awesome Salesman! The service was excellent and there was no problem in getting all the extras that I wanted. Joe was very helpful in answering all of my questions and The service was excellent and there was no problem in getting all the extras that I wanted. Joe was very helpful in answering all of my questions and reviewing all the functions of the vehicle. This man should get a raise! More
Todd Gosse This salesman is who you need to see. I purchased a Power wagon from an other salesman that didn't go the extra mile. Todd was friendly and greeted me This salesman is who you need to see. I purchased a Power wagon from an other salesman that didn't go the extra mile. Todd was friendly and greeted me every time I showed up at the dealership. He was our salesman this week when we purchased our 2015 Sport Ram. He will be the only one we deal with from here on in. Great job Todd Gosse. The wife is very happy with her Maximum Steel Metallic Ram Sport. More
Helpful Went into the dealer today to inquire about a tow behind vehicle and Joe greeted me. Very friendly and knowledgeable he knew what vehicle would suit m Went into the dealer today to inquire about a tow behind vehicle and Joe greeted me. Very friendly and knowledgeable he knew what vehicle would suit my needs. He showed me around and we went on a test drive and from there we worked out a deal More