Maple Ridge Chrysler Jeep Dodge
Maple Ridge, BC
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Awesome service! We had such a good experience dealing with Borko in 2012 that we had to come back in and see him again for our new purchase this year. He's awesome, We had such a good experience dealing with Borko in 2012 that we had to come back in and see him again for our new purchase this year. He's awesome, friendly and very helpful! More
Crappy service after they sold you the vehicle I had bought a couple different vehicles from maple ridge chrysler in the past and said I would never go back. So may 2015 I was out looking for a tr I had bought a couple different vehicles from maple ridge chrysler in the past and said I would never go back. So may 2015 I was out looking for a truck went to maple ridge just to see really bad experience with a sales rep left my wife and i out side waiting for 15 min decided to leave and go to abbotsford instead when I got a call from 1 of the managers asking me to come back and they would do a good deal. I didand i did get a good truck for a good price. what I hate is they gave my son a helicopter has a gift and when he took it out of the box the stupid Antena broke so this thing has never been used just sitting there. I sent a text to the owner right away no response so went in and talked to the guy who gave it to my son asking for a receipt so he could just get a different one was told to call him on Monday I have called and left 4 different messages. To me that is xxxx poor customer service expecially that this was for my son. I just find it so funny when you are looking to buy a vehicle they will respond right away but after you have bought it it's like FU we already sold you the vehicle. So for this reason I will not nor will I ever recommend this dealership to anyone. My son is still asking about his helicopter thanks guys. If anyone wants real customer service go to maple ridge Volkswagen ask for will. I know it is owned by the same guy but will is the best out there in my books. Bye bye maple ridge chrysler thanks for not caring about the kids you give gifts to. update This was handled with in one day of posting my review. Thanks maple ridge chrysler and Bob Jacobson for dealing with this so quick my son is really happy More
Great place to deal with for purchasing a new vehicle. We went in to trade our truck in for a new Dodge Ram, the service was exceptional and we had a wonderful experience. Highly recommend! We went in to trade our truck in for a new Dodge Ram, the service was exceptional and we had a wonderful experience. Highly recommend! More
Good Hire MRC, A Great Addition To The Team! Usually written reviews come of a negative experience, however, I had to share my positive one. I have boughten a few vehicles from Maple Ridge Chrysl Usually written reviews come of a negative experience, however, I had to share my positive one. I have boughten a few vehicles from Maple Ridge Chrysler over the years, alongside with family. Andrew has been the most solicitous that I have dealt with in the way of keeping me up-to-date when desired vehicles come in (it took awhile to find what I required), answering emails in a timely manner, coming in on his day off to meet with me at my convenience; and just overall has a handwork ethic which is rare. Thank You Andrew and all the best. More
Best service man ever Andrew Smith was the best car salesman I have ever worked with. He is polite, Knowledgeable, and very focused on what YOU want. he took me through sev Andrew Smith was the best car salesman I have ever worked with. He is polite, Knowledgeable, and very focused on what YOU want. he took me through several test drives to make sure I was getting the perfect vehicle for me. I highly recommend seeing him for any vehicle purchase. More
RIPP OFF service dept.does un approved work and charges you for it. even with extra extended warranty that should have covered everything. and it is still not service dept.does un approved work and charges you for it. even with extra extended warranty that should have covered everything. and it is still not fixed More
Best service ever I have had many experiences buying cars and this by far the best one ever. Andrew smith was very professional and extremely knowledgable!! Most of my I have had many experiences buying cars and this by far the best one ever. Andrew smith was very professional and extremely knowledgable!! Most of my experiences have been very Painful and I just felt very presured. Not with Andrew he made me feel very comfortable and found me exactly what I wanted. I will tell everyone that I know about the great service that I received today. Thank you so much Andrew. I love my new car!!! More
Clueless at Chrysler We arrived at the dealership the other day to look at purchasing a Jeep Summit. From the get go, the first salesman we met had absolutely no clue abou We arrived at the dealership the other day to look at purchasing a Jeep Summit. From the get go, the first salesman we met had absolutely no clue about this type of vehicle. We spent most of our time educating him on trim packages, and vehicle details. We were given the usual 'tricks' "never see used vehicles of this type, this is the only one available, blah blah blah" We were happy to point out that several other dealerships in the lower mainland also had this vehicle, much to the salesman's surprise. He later introduced us to a 'manager' who miraculously showed us another vehicle on the lot that was available in the model and trim package we were looking for. He then said he would call us that evening with prices. 4 days later, I receive a phone call and a begging apology to forgive him. He just "couldn't talk to the big bosses about prices" and he "needed more time". I'm thinking......when it comes to parting with around 60k, I AM THE BIG BOSS HERE. So......terrible terrible terrible. We have bought high end vehicles from this place before.......but never again. More
A great experience A ++ I am now a loyal customer to Maple Ridge Chrysler. I highly recommend this location in Maple Ridge. The friendliness, helpfulness and knowledgeable I am now a loyal customer to Maple Ridge Chrysler. I highly recommend this location in Maple Ridge. The friendliness, helpfulness and knowledgeable staff made my experience very happy that day. What really stands out with this dealership compared to others, is the positive feeling in there. Its like being invited to a party, everyone there is happy. It doesn't matter what position someone is in that works there, everyone is equally courteous and outgoing. The week before that I bought the car, I met a staff member named Anne. She was cheery and helpful and asked what kind of help we may need. We said we were just stopping by to see if there were any Chargers or similar types of cars but were here only for a quick look because we were tired just coming back from our trip. She was perfect. She gave me easy information to understand, helped me zero in on two cars that looked appealing to me. She gave me her business card, to call if I had any more questions. She asked me some basic questions about my potential trade in. Said that she would have the cars gassed up when I was able to come in to test drive them. I found her respectful and professional. From what I can tell this dealership hires only the ' cream of the crop ' her helpfulness couldn't have been more pleasant. A week later I come back and she sells me an absolutely amazing car. I couldn't be happier ! Times, when I wasn't with her as she had to sort out the sale; I was pleasantly approached by other workers to check on my satisfaction. Also there was a tent outside, a nice man was cooking hotdogs, I felt like I was at an Uncles BBQ, so at home wherever I went. When I went into the financial office to go through the terms of the sale. I found Zac to be eager cheery and very personable. Out of any experience I have ever had in the past, I found Zac to be the best finance person I have ever dealt with. He made a complete point to make sure that I absolutely understood everything that on those papers. He was very open and showed me exactly how he came up with calculations. The experience felt interactive, he gave me all the details, helped me feel confident about the important decisions that I had to make. He had so many great ideas. When I was about to leave. Stefan, gave me a big hug and welcomed me to the Dodge family. Seriously if I was rich, I would just go there and buy cars to feel good if I was ever feeling down. Maple Ridge Chrysler is completely wonderful. I absolutely love them. I have never had such a wonderful experience from start to finish. Whoever I talk to from this day forward, I will recommend them. Way to go wonderful dealership. More
Thank you Joe Our experience purchasing a new truck was fantastic. A big thanks to Joe Abenante. The fact that I am genuinely thanking a salesman for taking my mo Our experience purchasing a new truck was fantastic. A big thanks to Joe Abenante. The fact that I am genuinely thanking a salesman for taking my money I believe says much about our satisfaction with this dealership and Joe specifically. More