Maple Ridge Chrysler Jeep Dodge
Maple Ridge, BC
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Very Enjoyable Experience I like going to car dealerships to purchase a car about as much as I like going to the dentist. I never feel comfortable and tend to not trust the sa I like going to car dealerships to purchase a car about as much as I like going to the dentist. I never feel comfortable and tend to not trust the salespeople. I went to Maple Ridge Chrysler to purchase a preowned Dodge Ram 1500. I immediately felt comfortable with the salesman Daniel Amesbury, and later with the sales manager Stephane Rose. They found the truck I wanted and they gave me a higher price on my trade in than other car lots that I had visited. I got a great deal and both Daniel and Stephane worked hard to make sure I was happy about the deal. In the end, not only do I feel I got a great deal, it was a very enjoyable experience. I definitely would recommend purchasing a vehicle here. More
Simply amazing overall experience! This dealership is one of a kind. I was very surprised how friendly, professional and helpful everyone was. There was absolutely no pressure to buy an This dealership is one of a kind. I was very surprised how friendly, professional and helpful everyone was. There was absolutely no pressure to buy and all of my questions and concerns were answered right away. I also got to meet the owner who made me feel comfortable, appreciated and welcome. Joe Abenante was the gentleman I was dealing with. He was super helpful, kind and knew exactly what he was talking about. He took his time to show and explain everything to me and I believe he got me the best deal possible. He truly cares about his customers and also made me feel great and confident in my decisions. I am super happy with my purchase, and I am very glad that I stopped by this dealership and got to work with Joe. The presents I got at the end of my purchase were just an icing on the cake. Thank you guys so much for an amazing experience! I will recommend you to everyone who is looking to buy a new car. Take care! More
Service - for my 2013 Dodge Journey I came in July for a transmission issue, told the person what the issue was had with the shift on the transmission but had to be warm before the shift I came in July for a transmission issue, told the person what the issue was had with the shift on the transmission but had to be warm before the shift would show itself. Book one week in advance brought my care in at 7:15 am, Maple Ridge Chrysler service checked at 3:00 pm to see how things are going, was told they had not looked vehicle, did so at 4:00 pm. that day and of course the car was cold. They could not find any problems and I told them again it only happens when the vehicle is warm. I need my vehicle for work so I told them I would be back when it was warm on another day which I did a week later as I was still having the issue. This time Mark went out with me and he told me, yes there is a problem so I booked an appointment 10 days in advance again. This morning I dropped the car off a 7:00 am this morning, just check to see when it would be ready at 2:30 pm and was informed nobody has even looked at it. I don't know but if this is the kind of service you get here it really begs to ask yourself if they really want your business? The reason I came here was it was close to work, I will have to rethink this in the future. More
So great! I had the pleasure of buying a Jeep Compass from Stephan & James today. Their friendliness & no pressure sales attitude made me feel so at ease about I had the pleasure of buying a Jeep Compass from Stephan & James today. Their friendliness & no pressure sales attitude made me feel so at ease about my purchase. They went the extra mile to make sure I was happy with my purchase. This is the first positive car buying experience I've had. I will definitely go back to them again. I am so happy with my purchase and the experience I had there. More
Perfect salesman Andrew was amazing, bought my truck in May and he still remembers me by name. That's impressive. I will definitely recommened Andrew and will be back Andrew was amazing, bought my truck in May and he still remembers me by name. That's impressive. I will definitely recommened Andrew and will be back to buy my next dodge from him More
Well looked after After bringing my 2013 Dodge Avenger in for service and a hefty repair I talked to Andrew in the sales department and he was able to help me trade in After bringing my 2013 Dodge Avenger in for service and a hefty repair I talked to Andrew in the sales department and he was able to help me trade in my Avenger towards a 2015 Chrysler 200 for the same monthly payments I was making on my Avenger. My girlfriend and I are having our first child in a few months and 4 days after we bought the 200 we drove from Vancouver to Jasper, then to Calgary and back on a week long roadtrip to visit her father. The new car was much more comfortable, fuel efficient and reliable than our last. Not only did Andrew save us a repair bill and put us into a nice new car he found us a great deal on a pre owned 200 and sold us a car that will be safe, reliable and comfortable for our growing family. More
Joe turned a horrible experience into amazing one Went to Maple Ridge Chrysler after having a horrible, horrible experience at Coquitlam Chrysler, met a salesman named Joe... We were apprehensive due Went to Maple Ridge Chrysler after having a horrible, horrible experience at Coquitlam Chrysler, met a salesman named Joe... We were apprehensive due to our previous experience at horrible Coquitlam Chrysler, but right off the bat Joe was fantastic, listened to our anger and soothed our minds. He found is exactly what we were looking for, and an amazing deal! I can not talk more highly of Joe and the team at Maple Ridge Chrysler! I will be a life long customer there now and will send anyone I know their way. Thanks again so much Joe and the team at Maple Ridge Chrysler. Thanks again Joe, Bill and Megan More
5/5 stars for James turning a no sale around. If this review was salesperson based it would be 5/5 stars across the board for James as my salesman but Since this is only an overall review for the If this review was salesperson based it would be 5/5 stars across the board for James as my salesman but Since this is only an overall review for the dealership 3/5 is all i could give here's why: My wife and I are having twins and we were looking to purchase a grand caravan and was recommended to see James Plowright at Maple Ridge Chrysler Dodge Jeep. He was off when we visited on sun Jul 19, 2015 so we dealt with Mansoor and Max Javon. We were promised that the 2015 CVP Grand Caravan we wanted would be in our possession within the week and at most the end of July. We were also promised to be contacted on Tuesday morning for updates and when I did not hear from Max I decided to call the dealership and I was not happy. I spoke to one of the finance members and Turns out this vehicle that was promised to us was for someone else and they had ordered two for their fleet to arrive on AUG 5th! It took Max until Thursday to call me and Mansoor the week after to notify me of the grand caravan and there was no effort in trying to make it right. I wouldn't have been so livid if they told us the absolute truth on the sales table instead of misleading my wife and I for 6 grueling hours to make a sale. This to me is just absolutely xxxx poor service that we didn't need to be put through. My buddy at work was concerned with what happened so he connected me with James to deal with the situation. James took care of everything from the get go and was very understanding and patient. He was pulling strings to get a van for us in the time frame that was promised to us. He was able to ship an upgraded 2015 Grand Caravan SE PLUS from Prince George on Wed Jul 22/15 and it was ready for pick up on Friday the same week! I was extremely happy with how James took care of the situation even though it wasn't his case to fix so I insisted to Kerry that James gets the sale and I wouldn't sign until James's name was put into my salesperson's section. If you are looking to buy a vehicle from Maple Ridge Chrysler Dodge I absolutely recommend James. He is an honest salesman and will do his absolute best to get you the vehicle you need. No empty promises, just excellent customer service. More
Purchase of my new Dodge Ram 1500 Hemi I have bought vehicles through Borko for several years. I have found him to be very helpful, knowledgeable and most of all personable in my wife's and I have bought vehicles through Borko for several years. I have found him to be very helpful, knowledgeable and most of all personable in my wife's and my dealings with him. We will be looking up Borko next time we are in the market for a new vehicle. More
Helpful I found Joe to be helpful, courteous and looking out for my needs. Not trying to oversell. I would highly recommend other's to come and speak with him I found Joe to be helpful, courteous and looking out for my needs. Not trying to oversell. I would highly recommend other's to come and speak with him. Tanks More