Maple Ridge Chrysler Jeep Dodge
Maple Ridge, BC
Filter Reviews by Keyword
By Type
Showing 1,427 reviews
Great service Maple Ridge Chrysler, Jeep, Dodge employees are very friendly and always willing to help. It is a good place to do business if you are in the market f Maple Ridge Chrysler, Jeep, Dodge employees are very friendly and always willing to help. It is a good place to do business if you are in the market for new, used, or service. More
Surprisingly Great! I was not looking forward to visiting a dealership as I had poor experiences in the past - Andrew was fantastic and if we hadn't met him we likely wou I was not looking forward to visiting a dealership as I had poor experiences in the past - Andrew was fantastic and if we hadn't met him we likely would have left - he was friendly, down to earth and helped us figure out exactly what we wanted - next time we need a vehicle we will definitely be coming to see him and the rest of the team! More
Exceeded All Expectations! From the moment I called and spoke with Kaleena I felt like I was talking to a long time friend, who just happened to know every answer to all my ques From the moment I called and spoke with Kaleena I felt like I was talking to a long time friend, who just happened to know every answer to all my questions about buying a new car! Meeting her and the rest of the team was fantastic and everyone worked together like a well oiled machine, everyone we spoke with from sales to insurance to finance were the expert of their department. Not only that, each person went well above and beyond our expectations and worked together to make sure we got the absolute best deal they could provide. Kaleena was extremely knowledgeable, she was open and honest and helped us every step of the way. We are so thrilled with the entire experience, I would recommend friends, family, strangers... everyone to visit Kaleena and am positive each would drive away in the car they hoped for! I can't thank her and the entire team enough for everything they did for us. Forever grateful... Jesse Blackmore More
Above and beyond! We experienced exceptional customer service in regards to purchasing a vehicle for family members arriving in Canada. James and Darryl went out of th We experienced exceptional customer service in regards to purchasing a vehicle for family members arriving in Canada. James and Darryl went out of their way to make sure that everything was ready on time, accommodating this couple with their new baby twins. And, they are absolutely thrilled with their Grand Jeep Cherokee. Thank you so much for making this a pleasurable experience. More
Never felt so good leaving a dealership. I bought my first car off willow took Chrysler and recent purchase at maple ridge. I will now do service on both vehicles at maple ridge. The sales I bought my first car off willow took Chrysler and recent purchase at maple ridge. I will now do service on both vehicles at maple ridge. The sales woman was awesome, and the team that followed up with me was exceptional as well. Which is huge cause I wasn't an easy sell! I've never felt so good leaving a dealership. They found what I wanted, and kept running through payment scenarios until we got one that worked for me. I couldn't be happier More
Attentive personnel Mans was a very friendly and attentive sales person he helped us to get the best deal for what we were looking for. Also, Everette in financing was ve Mans was a very friendly and attentive sales person he helped us to get the best deal for what we were looking for. Also, Everette in financing was very good at explaining all our options and the warranty. We only gave 4 stars just because we had to wait to get the paperwork done as it was very busy at the dealership. More
Joe did an amazing job It was a great experience buying my first brand new Jeep. Joe was very knowledgeable and stayed with me even after the sale to show me how everything It was a great experience buying my first brand new Jeep. Joe was very knowledgeable and stayed with me even after the sale to show me how everything worked and set my phone up. I had a really great experience with Joe and will definitely recommend him! And Zac had a great personality and kept me feeling important through the financing part. Thank you -Bailey More
The deal I wanted. I was looking to offload my 2009 Ram and get into a used but newer vehicle. I shopped used vehicles on line for some time and made a decision on the I was looking to offload my 2009 Ram and get into a used but newer vehicle. I shopped used vehicles on line for some time and made a decision on the make and model I wanted and the approximate year and trim level. Having shopped on line with that focus, I knew what the approximate price should be. I made an inquiry regarding a certain vehicle on the Maple Ridge Chrysler web site and got a phone call from Marshall. We had a brief discussion on what I was looking for and what I had to trade and we made an appointment. I met Marshall and Shane at the scheduled time and Marshall showed me a couple of vehicles that I was interested in. He was friendly, informative and answered my questions. He wasn't "pushy" and simply showed me what the vehicles had to offer. When it came time to make a deal, I got what I asked for on my trade. Marshall and Shane worked with me on the price of the vehicle I purchased and in the end I walked away knowing I got a fair deal. Gary in financing was super efficient! Thanks guys! More
Terrible Experience Reminded why people feel so uncomfortable with car dealerships. Absolutely the worst experience I have ever had when purchasing a car. Am spreading Reminded why people feel so uncomfortable with car dealerships. Absolutely the worst experience I have ever had when purchasing a car. Am spreading the word. Hopefully people will consider a different dealership altogether. So far I know people who will never go to this dealership after hearing my experience and they will tell two friends, who will tell two friends, who will tell two friends etc. As a note to be fair Ryan Lloyd did a great job. The rest of them were arrogant and one of them openly admitted to lying to me. More
Poor after Sales Service Maple Ridge Chrysler sells good vehicles and products but when you require parts and service, if you don't reach a live person on the phone and yo Maple Ridge Chrysler sells good vehicles and products but when you require parts and service, if you don't reach a live person on the phone and you leave a message ( parts dept. and service ) they NEVER return your call. They have no problem selling you a vehicle but when you need parts or service, they just won't call you back pretty hard to do business with them that way. I really feel that they don't care about after sale customer service I will not be using them in the future. More