Maple Ridge Chrysler Jeep Dodge
Maple Ridge, BC
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Awesome Experience Again Joe Abenante was an amazing salesman. Gave us the best service imaginable. Dan Reaveley amazing! Zac Phillips amazing! The whole experience amazin Joe Abenante was an amazing salesman. Gave us the best service imaginable. Dan Reaveley amazing! Zac Phillips amazing! The whole experience amazing! We'll be back!!! More
Excellent buying experience for my new RAM 1500 Limited. Excellent buying experience for my new 2016 RAM 1500 Limited w/ mods! -> Be sure to go with Joe and Ian! — My story: As I was moving from Excellent buying experience for my new 2016 RAM 1500 Limited w/ mods! -> Be sure to go with Joe and Ian! — My story: As I was moving from Europe to Canada, I tool this opportunity to drive one kind of car I always wanted to drive: a truck (in France, Germany and Switzerland, driving a truck is pretty much rare and not really convenient because of its size). My (Canadian) wife could not believe this as we met one year ago in Italy as I always drove some nice sport cars and convertibles until now. Anyway after a lot of research on the web and in many truck forums, I decided to get the truck I always wanted a dodge RAM. And in this case a fully loaded 2016 RAM 1500 4x4 Hemi 5.7 Limited. CC, 6”4 bed, 3.91 gear ratio, limited slip differential, sunroof, steps, chrome etc… But although the Limited trim level has got all kind of bells and whistles, I also wanted to have some modifications on it (i.e. Mopar CAI, Mopar cat-back exhaust, EVTS GPS alarm, AT-tires, Bedrug bedliner, Retrax tonneau cover, EBC brake pads, performance sport hood, etc…) as I don’t like to drive stock cars. You only have one life, so the best is to enjoy it the way you want ;-) However my 30 years of experience with car manufacturers (even with some Porsche 911 TurboS, Mercedes SL AMG, Ferrari 360 and BMW M3) taught me that even if you buy a very expensive and very good car, one of the most important part is the dealer you choose: It means actually the salesperson, the owner and the service team with their mechanics. So I had to find a good dealership in the region and I checked therefore several Dodge dealerships in Vancouver and in the Fraser valley. I actually met Joe on the parking lot during a quite cold and rainy day just before New Year’s day as I walked through the parking lot with my wife. I actually told him that I was just looking as I would buy a truck only in 6 months but he still took the time to answer all my questions and walk through the parking lot without trying to sell me anything. I could tell that Joe just doesn’t use these „hard selling” methods. He is just a nice, competent and honest guy with a lot of experience (to be honest, I would really consider hiring him if you need such an experienced salesperson in your team as he will also really enhance your sales team; but I doubt however that he will leave this dealership with Ian). Anyway, during the second round of my checks for a good dealership to which I will finally give the deal, I visited Joe again. He listened carefully to me and took note of all my wishes and the pricing was finalized within 10 minutes with him and Ian and the deal was made. This way I was able to order the truck and all the modifications I wanted from Dodge Maple Ridge. No hassle to find another car shop etc…and in case of problems, it is better for me to have only one dealer/ person to deal with. The most difficult part was then to wait for the delivery of my factory ordered truck. It usually takes between 8 and 12 weeks for factory orders. Luckily it was only 8 weeks which shows that Dodge Maple Ridge/ Joe/ Iam sent the order right away and order many trucks I suppose. And as I could trace the journey of my factory ordered truck step by step from the order, its built date, the quality control, shipment date and transport from Warren/ US to Maple Ridge with an employee of FCA US (check the Dodge RAM forums), I could see that all the information that I regularly received from Joe matched the one I received from the FCA guy. This is the way you feel confident with whom you are dealing with. I told you Joe is reliable and honest. No BS. My truck came then exactly as ordered (not always the case for some people/ orders I figured out in the forums) and one day after arrival at the dealership I could already drive my truck! :-) Joe took the time to explain us the truck (so that my wife feels more confident having me spent so much money on a truck). He made the whole purchase also very enjoyable for my wife. And 2 weeks after, I drove my truck with all the modifications done. And what seems easy for us as a buyer is not necessary easy for the dealer or the salesperson as the parts have to be ordered, checked and installed on the truck. There are nowadays so many product numbers depending on the model year etc… that you can easily make a mistake. Anyway all was installed and was working fine :-) BTW, if you purchase a Hemi 5.7 I can confirm you that the Mopar CAI/ Mopar cat-back exhaust is really nice: nice sound and no drone at all when cruising; you will love it and your wife will love it also :-) And if you would like to protect your car/ truck against thieves, the Mopar EVTS GPS alarm is a really efficient security measure. Together with the Silver or Gold plan, you really can trace it from everywhere (also you kids driving too fast etc….) ---—> In the summary, it was a smooth order along with a smooth communication with Joe. And a enjoyable truck to drive. My wife and myself have been so pleased with the whole process with Joe that we have given him and his wife a nice bottle of French wine (a nice Bordeaux). I hope they will enjoy. --> So if you want to have a reliable dealership and a smooth order, delivery and communication, just go for Dodge Maple Ridge and Joe. I can warmly recommend it/ him! My special thanks to you Joe and Ian. Great time to deal with you guys!! More
Professional, listened to my concerns When we first met Joe we expressed all of our concerns in what we were looking for in our truck. He took the time to go over everything. My wife and I When we first met Joe we expressed all of our concerns in what we were looking for in our truck. He took the time to go over everything. My wife and I felt very comfortable dealing with Joe and when he delivered our new truck to us he took the time to explain all the safety features. Everything he said he was going to do he did it. We found him honest and not pushy. If Joe did not work at Maple Ridge Chrysler we probably would not have bought our truck from them. We had a bad experience a few years back with them but Joe was not our sales person at the time. We gave maple Ridge Chrysler a second chance and Joe really stepped up for us. My wife and I are very happy and will recommend Joe and Maple Ridge Chrysler to anyone looking for a new vehicle. We absolutely love our new Ram 1500 pickup. Thanks Joe. More
EXCEPTIONAL CUSTOMER SERVICE My customer experience at Maple Ridge Chrysler was exceptional working on a deal for my New Dodge Ram 1500 pick-up with my salesman Ryan Wallace was a My customer experience at Maple Ridge Chrysler was exceptional working on a deal for my New Dodge Ram 1500 pick-up with my salesman Ryan Wallace was an absolute pleasure from beginning to end ,Ryan went up and above to provide the best customer service to get me the right truck and the right deal that worked for me. Being able to go into a dealership and not feel pressured and leave with a great truck that is perfect for all my needs makes for a great experience ,I would recommend Ryan and the team at Maple Ridge Chrysler to any of my friends or any one else looking for a New or used vehical. More
New ram Great sales and finance team, got me in the new 2016 ram truck I wanted for the price I wanted. If your looking for a new vehicle I recommend the team Great sales and finance team, got me in the new 2016 ram truck I wanted for the price I wanted. If your looking for a new vehicle I recommend the team and maple ridge chrysler More
Purchased a new Saraha unlimited 4 door This car deal gets a 5 star rating as Ryan Lloyd did not pressure me in any way to buy this vehicle ( which I like from a salesman) he was very Honest This car deal gets a 5 star rating as Ryan Lloyd did not pressure me in any way to buy this vehicle ( which I like from a salesman) he was very Honest with everything I asked if he wasn't sure he got me my answer right away.... I texted this guy so many times with questions and not once did he avoid my many texts. I would give Ryan's name to everyone I know who would like to purchase a vehicle from MR Chrylser .... A job well done Thank you Ryan for all u did. 🚙 I love my Jeep💕 Karry was awesome in the financing dept explained everything to me ( bought a car from him as well) Zac is always willing to help me figure out things if Ryan was off ( also bought a car thru him) Cody was awesome for calling and keeping me informed on what service was doing Ian. Well in the last 10 years of buying at MR. Ian is always accomadating With this all said you know now why I highly recommend MR to buy a car or truck from🚙 More
Good service Great service from my sales women she found the right vehicle for me and my family. The entire experience was good from start to finish and I would r Great service from my sales women she found the right vehicle for me and my family. The entire experience was good from start to finish and I would recommend to buy a vehicle from here! More
Bought a new Jeep Wrangler Sport Unlimited Went in to check out Jeeps on Victoria Day that would work off-road and fit a car seat comfortably for our daughter. Ryan Wallace was the dealer we wo Went in to check out Jeeps on Victoria Day that would work off-road and fit a car seat comfortably for our daughter. Ryan Wallace was the dealer we worked with and who after encouraging us go on a couple test drives, sold us a new Jeep Wrangler Sport Unlimited. We had a Thule roof rack on our old car that we wanted to transfer over. After that was agreed to, we found the bar was too short. I'm happy to say they're honouring the deal and are getting a rack installed next week. Ryan was great help and went the extra mile! We got the vehicle that best fits our needs, and a good value on our trade-in. More
Pleasant and Professional My wife and I are in the pubic service industry . We have found MR Chrysler service dept. ( especially Alishia ) to be very concerned about our needs My wife and I are in the pubic service industry . We have found MR Chrysler service dept. ( especially Alishia ) to be very concerned about our needs . We know there are many special needs customers out there that will never be happy with any ones service , but her and the crew there go way beyond . More
Work Ethic Purchased a brand new Ram 1500 crew cab 4x4 Outdoorsman Ecodiesel. Working with Ryan Wallace was great! He kept working for me even after I had thou Purchased a brand new Ram 1500 crew cab 4x4 Outdoorsman Ecodiesel. Working with Ryan Wallace was great! He kept working for me even after I had thought the deal wasn't going to happen. Needless to say I was impressed with his tenacity, willingness to work hard for me, and the outcome. I had talked with other dealers (Ford, GM, and other Ram dealers) and none of them could hold a candle to Ryan! I will defiantly give him a call the next time I am looking for a vehicle. More