Maple Ridge Chrysler Jeep Dodge
Maple Ridge, BC
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straight forward and knowledgeable Al Cleveland in parts is the only guy you will ever need to talk to if your looking for parts. from the first day i bought my truck to the most curren Al Cleveland in parts is the only guy you will ever need to talk to if your looking for parts. from the first day i bought my truck to the most current visit he has been a great asset. He taught me more about my truck in five minutes then Ryan my sales guy was able to in a full day. He also has a great sense of humor and makes being in the dealership much more enjoyable. Hes honest and forth right little ruff around the edges but he wont lead you astray. More
Came in just to look at cars, left with an amazing Jeep I was in the area and honestly needed to kill time to let traffic die down before heading home so I stopped in to browse and get information on a few I was in the area and honestly needed to kill time to let traffic die down before heading home so I stopped in to browse and get information on a few vehicles. Bob and Chad were extremely friendly and welcoming and were able to get me into a "new to me" 2014 Cherokee. Best of all they didn't try to sell me on "The top of the line, most expensive" model. They found a vehicle that was in my price range ad fit my needs and worked to get me approved for amazing financing payments. They even got me a good amount for my trade in. I would highly recommend going to them if you're in the market for a new vehicle. They are WELL worth the drive. More
Thanks guys I had a great experience and got a great deal. Thanks Joe Darren and ryan. They really went out of their way to make me happy!!!!!!!!!! I had a great experience and got a great deal. Thanks Joe Darren and ryan. They really went out of their way to make me happy!!!!!!!!!! More
TOP CUSTOMER SERVICE!!! I have been in the field that needs to provide customer service. I have a motto in my work place which is “What make us different from everyone else!” I have been in the field that needs to provide customer service. I have a motto in my work place which is “What make us different from everyone else!” The answer to this is CUSTOMER SERVICE. I just purchase a Chrysler 200S and a brought my vehicle in to have a pro pack car protection done. I dealt with Derek LaFrance in the past and now again and he is an “Awesome Service Adviser” There was a small problem to which I brought my vehicle back to have it checked and addressed. Derek LaFrance even hand washed my car after my concerns were addressed, so that I would not have to wait too long. He went out of his way to do this, which I greatly appreciated. Excellent customer service is achieved when staff members friendly and helpful; Service (to the best of their abilities) is prompt & accurate. But most important is the personalities at this dealership. Everyone here I dealt with, without an exception, treated me very well, like I was a friend. “Thank you” - Derek LaFrance and Maple Ridge Chrysler Jeep Dodge. See you all soon! More
Top Customer Service!!! I have been in the field that needs to provide customer service. I have a motto in my work place which is “What make us different from everyone else!” I have been in the field that needs to provide customer service. I have a motto in my work place which is “What make us different from everyone else!” The answer to this is CUSTOMER SERVICE. I just purchase a Chrysler 200S and a brought my vehicle in to have a pro pack car protection done. I dealt with Derek LaFrance in the past and now again and he is an “Awesome Service Adviser” There was a small problem to which I brought my vehicle back to have it checked and addressed. Derek LaFrance even hand washed my car after my concerns were addressed, so that I would not have to wait too long. He went out of his way to do this, which I greatly appreciated. Excellent customer service is achieved when staff members friendly and helpful; Service (to the best of their abilities) is prompt & accurate. But most important is the personalities at this dealership. Everyone here I dealt with, without an exception, treated me very well, like I was a friend. “Thank you” - Derek LaFrance and Maple Ridge Chrysler Jeep Dodge. See you all soon! More
Stressful and frustrating The 1 star is for the manager Dan because he made me cry and embarrassed me. I never cry especially in public. he made me feel stupid because I didn' The 1 star is for the manager Dan because he made me cry and embarrassed me. I never cry especially in public. he made me feel stupid because I didn't go for his "final offer" which was $18 over my budget . I went in there to look at my options for trading in my truck...5 hours later this guy has me in tears because I won't buy this truck that I don't even like! If it weren't for Darryl I would never go back. I don't ever write reviews either so I don't want you to think im just another one of " those customers " I still recommend this dealership because Darryl was very nice and helpful and patient. More
As the Beatles said, "Getting better all the time" This was our third purchase from Maple Ridge Chrysler. The previous two were good but the most recent was even better. The salesman Dominic Usseni was This was our third purchase from Maple Ridge Chrysler. The previous two were good but the most recent was even better. The salesman Dominic Usseni was the main reason. He worked diligently for three days to find us the right vehicle at a fair price. Thank You Dominic for finding every answer to our 10,000 questions Kermit & Anita Thornley, Maple Ridge B.C. More
A +++++ This is our 3rd purchase from Joe Abenante. His customer service and knowledge are outstanding. Tell him what you want and you will get it, nothing's This is our 3rd purchase from Joe Abenante. His customer service and knowledge are outstanding. Tell him what you want and you will get it, nothing's a problem. Joe's THE man!!!. More
Awesome Service The entire staff at Maple Ridge Chrysler Jeep Dodge were awesome to deal with. Rocko Mahboubian was incredible, he went far and beyond our expectatio The entire staff at Maple Ridge Chrysler Jeep Dodge were awesome to deal with. Rocko Mahboubian was incredible, he went far and beyond our expectations. Everyone was so friendly and willing to help. Great job everyone. And a special shout out to Rockobama. More
***HAPPY NEW CAR OWNER!*** The first time I dealt with Joe Abenante was November 2014 when I bought my 2014 Dodge Dart. This is the 2nd car I have purchased from Joe. I have to The first time I dealt with Joe Abenante was November 2014 when I bought my 2014 Dodge Dart. This is the 2nd car I have purchased from Joe. I have to say this time in my purchase I asked many questions regarding the Chrysler 200s. Joe was informative and detailed to all my concerns. I have not been the easiest client as it has taken Joe 16 months to find the car and deal I wanted. He has always followed up with me with any deals Maple Ridge Chrysler Jeep Dodge has had to offer. Joe took the time to make sure I knew how everything worked and helped with the setting in my new car; and even said come back and he would give me another “How to work your car tutorial!” Honestly the functions in my new car are unbelievable and I love it but at the same time it is very overwhelming. For a car sale expert - He was outstanding. NO slick sales gimmicks, NO pressure, NO attempts at manipulative ploys. Joe is someone I would recommend – he is A+++ service ***Thanks Joe!!! More