Maple Ridge Chrysler Jeep Dodge

Liars Don’t buy anything from Maple Ridge Dodge they are a bunch of scammers and liars they promised one thing and deliver another they lied to me right u Don’t buy anything from Maple Ridge Dodge they are a bunch of scammers and liars they promised one thing and deliver another they lied to me right up to the very end after all the papers were sing then every thing they promised changed like I said scammers very bad business trust me you’ll be sorry if you buy from them if you want to know more details here my number 604-720-6058 please go else where thanks Ps I well be posting this everywhere I can After writing my review a manager from there name Bob Jacob he’s the public relations manager call me and was very very helpful listen to my concerns and and the problems that I had he agreed and made it right so thank you Bob for all your help More

Customer Service at Maple Ridge Chrysler, Jeep, Dodge Very poor customer service. Their behavior before purchasing the car is extremely good but once you purchased your car. They do not care and do not re Very poor customer service. Their behavior before purchasing the car is extremely good but once you purchased your car. They do not care and do not respond to your inquiries. More

Salesman Eric Nowak Rude & disrespectful of customers. Left us sitting at his desk on at least three occasions for a total of 3 1/2 hours after we made an appointment wit Rude & disrespectful of customers. Left us sitting at his desk on at least three occasions for a total of 3 1/2 hours after we made an appointment with him and then paid for the new vehicle. Each time we would track him down, he would be doing something else other than attending to us. He never did manage to get any information from service or other departments to find out simple things like: where are the missing floor mats, owner manual, brake controller, will both our blue-tooth smartphones work on the radio, how soon can we drive our new truck home... etc. I went to service myself and asked them if Eric had contacted them about our questions. No was their answer! On one occasion I found him drinking coffee while recording his sale to us on the sales performance tracking whiteboard. He then went outside and began talking to another walk-in prospect while leaving us sitting! Each time we managed to find him, he had forgotten what he left for, and did not apologize for our long needless waits at his desk! This guy is your worst nightmare after he gets your money! He didn't coordinate or followup with anyone on getting our vehicle insured (at MRC), ready for delivery or even talk to us once we paid. It was the worst experience ever. The final straw...we found out a couple days later that we were also supposed to get a certificate from Eric for a free prize (for everyone who buys a new vehicle). Worst sales experience ever!!!!! Go elsewhere unless you like frustration and waiting around for ever!!! His sales tactics are also questionable: the vehicle we wrote an offer on had step rails and MRC mud flaps, and we had gone through the features/price printout in detail that was posted on the internet with the exact stock# that we were interested in. After we had looked through the vehicle with Eric, done the test drive etc and while writing an offer...oh yeah, the extras are an additional $2400. What extras? If I wanted to pay for mudflaps, I sure wouldn't want Maple Ridge Chrysler plastered on them! Well we can always take them off was the sales managers response...I asked what about the multitude of holes (running boards, mudflaps). Your problem, if you don't want them... was his reply. A ploy...get us baited and then surprise us with additional costs that were supposedly included! MRC lost a lot of my trust with the pricing ploy, and the rest of it after paying! More

The worst experience ever these people are crooks These guys call me and tell me That my car is on a list where people from the states come and buy over priced cars. I get there and they completely ru These guys call me and tell me That my car is on a list where people from the states come and buy over priced cars. I get there and they completely run me around didn’t know y I was there didn’t know they called me because they wanted to buy my car. These people no nothing They lost my info and asked me numerous amounts of time for it. Told me I have a car and put a sold sign on told me come get keys tomorrow so I do and then when I get there they say they can’t help me out. Worst time of my life waisted 4 days for nothing. There all about there money pathetic More