Maple Ridge Chrysler Jeep Dodge

took my vehicle in for work in October and it was damaged. I took my vehicle in for work and it was damaged. James in service and said a repair appointment would be set up. I have phoned and e-mailed since Oct I took my vehicle in for work and it was damaged. James in service and said a repair appointment would be set up. I have phoned and e-mailed since October with no success.I am getting very frustrated anddo not know how to rectify the situation. More

Snakes that try to take advantage of you and your pocket boo This particular dealership has such low standards for morality, it is actually shocking. They have been caught lying to us about service and employing This particular dealership has such low standards for morality, it is actually shocking. They have been caught lying to us about service and employing shady business practices so many times that we cannot fathom going back to them. They lie to you about the needs of your car to try and force you to purchase service from them. But, they will quickly back track when you ask for proof that you can show to an actual professional. They will use pressure tactics and false promises to sell you a car, and they won't honour their mandated return policy. I firmly believe that the employees at this dealership are coached to use disgusting strategies to coax every penny out of every visitor regardless of consequence. If you want to buy a Chrysler (for whatever reason), do yourself a favour an at least go to a dealership that has a shred of credibility. More

DO NOT GO HERE EVER!!! I had an appointment to put snow tires on at 9am, only to have them put in a line que. It took almost 4 hours to get my tires on and then was promised I had an appointment to put snow tires on at 9am, only to have them put in a line que. It took almost 4 hours to get my tires on and then was promised a discount on the tires while waiting, they then took it back when it came to paying. The receptionist (Ashley) in the service department also mocked me when I was becoming agitated. Horrible, horrible, horrbile. I went back and gave them a chance to rectify the issue and honour their promised discount to only have the service manager lie about it and stay true to their name about being crooks. NEVER GO HERE, horrible service and horrible customer service. More

Absolute crooks I went to look for a new vehicle was given a new vehicle after wasting about 5 hours of my time having talked to at least 3 different people and one o I went to look for a new vehicle was given a new vehicle after wasting about 5 hours of my time having talked to at least 3 different people and one of them offered a 10000 dollar cash back . this was on a Saturday. They told me the financing department had closed but the vehicle was approved to me and they would take car of financing on Monday. so I signed papers for switching over vehicles and insurance and all the other things you have to sign, they had ensured me everything would be ok the only thing I didn't sign was ownership as the told me I can do that on Monday after final approval I should have known better but they told me everything was good. After the weekend driving vehicle for a couple of days they phoned me and told me I had to bring vehicle back as the approval did not go through. this really pissed me off, when I returned with vehicle the told me they could get me into a new jeep that was way more money but not the vehicle they gave me. so I went through all the embarrassment of returning it and getting my old car back because I wasn't going to take the jeep. They even had my name and vehicle on a card on display at front desk. A couple of weeks later I went to a different dealer different make and got a new SUV with all the new tech. Love my new SUV. So please do not fall for the bull crap I also forgot to say the owner even shook my hand and looked me in the eyes and congratulated me. So please please don't go to this dealership. More

Ripped off Well , we got hosed. Completely ripped off. Thanks Maple Ridge Chrysler for manipulating us to make us feel that we were getting a decent price on our Well , we got hosed. Completely ripped off. Thanks Maple Ridge Chrysler for manipulating us to make us feel that we were getting a decent price on our truck when in fact you you fed us a 6 hour talk of crap, to convince us otherwise. Making promises that you could not keep. It was our mistake for falling into the trap of a manipulative business, who is very well known throughout the lower mainland for ripping people off and taking advantage of people instead of helping them.. Not only did we over pay for our truck , we were promised specific rims and tires where they tried to say in the end are too expensive and wanted to give us cheaper ones. I had to argue to get what we were promised and that alone should never happen. You asked for a review , and here it is. I love the dodge truck we purchased , but we paid a LOT more than it is worth and more of a headache than anything. I would not recommend this dealership to anyone at all and would say don’t fall for it like we did and to steer clear and take the time to drive to another location , where you as a buyer you can be respected instead of taken advantage of . Unless you know someone very well here , you never know what your going to get! More

Extremely horrible service Awful experience completely unorganized scratched my truck wasted my time back and fourth didn’t even take the time to wash the tire markings off my t Awful experience completely unorganized scratched my truck wasted my time back and fourth didn’t even take the time to wash the tire markings off my tires. Do not go to this dealership do not you’ll get ripped off and they don’t return calls or emails once they have your money that’s it they don’t care about anything else . More