Maple Ridge Chrysler Jeep Dodge
Maple Ridge, BC
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5 Stars for James in Service I've had a ton of bad experiences with dealerships. and just have to say James was super pleasant to deal with - he knew his stuff, didn't sugar coat I've had a ton of bad experiences with dealerships. and just have to say James was super pleasant to deal with - he knew his stuff, didn't sugar coat anything. I have and will continue to send my fleet of trucks his way for service. More
Great Dealership to send your vehicle for Service. I Great Dealership to send your vehicle for Service. I recently had my vehicle worked on and Colten was my Service Advisor. He was outstanding Great Dealership to send your vehicle for Service. I recently had my vehicle worked on and Colten was my Service Advisor. He was outstanding to deal with, very friendly and knowledgeable. I would recommend anybody to deal with him. Keep up the good work service team! More
Tracy in the parts department is awesome to deal with. She is super nice and will help you find the part you are looking for. Would Highly recommend her to anybody! She is super nice and will help you find the part you are looking for. Would Highly recommend her to anybody! More
Sales Manager lied in order to sell me extras Prior to sitting down with the sales manager Shane, I told my sales rep I did not want the protection package or warranty. After saying it a few times Prior to sitting down with the sales manager Shane, I told my sales rep I did not want the protection package or warranty. After saying it a few times, the sales rep stopped pushing. After reviewing the numbers with the sales manager Shane, he told me I was not going to get a good interest rate. He then said I could get a better rate if I purchased the protection package and warranty. He showed me the numbers and explained it would be the same price if I bought the protection package and warranty or if I didn't and got the higher interest rate. So, thinking he was not lying to me, I agreed to purchase them. The next day I look into it and it turns out he was lying. Purchasing the protection package and warranty would not effect your interest rate given by a bank. On top of that, the dealership gave me less for my trade in then we agreed upon. I even had a photo of the paperwork showing their offer but it was my mistake not noticing the discrepancy on the final bill of sale. I do not bring my car for service here nor would I ever. I would not recommend this dealership to my worst enemy. I felt manipulated, lied to, and cheated. If you do choose to purchase from this dealership, watch out because they will attempt to take advantage of you. More
throw new parts to fix and see what happens Made appointment for sunroof problem where sunroof does not close correctly. Received a phone message from service advisor 5 hours after appointment Made appointment for sunroof problem where sunroof does not close correctly. Received a phone message from service advisor 5 hours after appointment that they could not resolve problem, provided verbal quote on new parts (motor,module, other) that may fix the problem at cost of $ 1100, plus taxes, but nothing definitive. (Note, the sunroof will close correctly and tightly with manual button prompting, the motor works fine.) Came by to pick up car, no written quote offered or provided, I just paid and left. No visit from service advisor. Same MO from previous visit a few years back, remedy is to sell new parts at high margin. I have no trust with this dealership. More
Excellent My recent experience at Maple Ridge Chrysler was awesome, all down to Penny Bruce. We have dealt with Penny for years, she is always so friendly and h My recent experience at Maple Ridge Chrysler was awesome, all down to Penny Bruce. We have dealt with Penny for years, she is always so friendly and helpful, but this time she went above and beyond. I was being very fussy in what I wanted in my new Jeep Grand Cherokee, but Penny searched high and low and found me exactly what I wanted. If you are looking for super friendly and knowledgable service visit Penny at Maple Ridge Chrysler, you won't be disappointed More
Above and beyond The team at Maple Ridge Chrysler went above and beyond today to make our truck buying experience tailored perfectly for us. They found the perfect tru The team at Maple Ridge Chrysler went above and beyond today to make our truck buying experience tailored perfectly for us. They found the perfect truck to suite our needs, and worked magic with the numbers to make it fit within our requirements. I literally watched our sales associate Jamal Dube run down the vehicle lot looking for the exact truck he had in mind....and it’s a big lot to cover on foot. Then, sales manager Taurean Windrum closed the deal with the grace and respect only a man in his position can. Even Dan the man got in on it to help make it happen. Thank you so much, it meant the world to us to walk out happy, thanks to the Maple Ridge Chrysler team. There’s not enough praise to thank a team this good, so all I can say is a heart felt thank you, with the highest recommendation possible to anyone looking for a vehicle. Mike and Shelly More
Awesome! Lisa was fantastic, she helped make the whole process as easy as it could be. She worked hard and really found a truck that worked for us. Thank you L Lisa was fantastic, she helped make the whole process as easy as it could be. She worked hard and really found a truck that worked for us. Thank you Lisa and team! More
listened to what I wanted I went on the internet and submitted an interest in a vehicle. Then Cody called me and we talked for a while. I told him what I would like but I don't I went on the internet and submitted an interest in a vehicle. Then Cody called me and we talked for a while. I told him what I would like but I don't want to come in and be told no. I asked him to pre-approve me. He did just that, he kept in constant contact with me. He called and would say its not looking good could I come up with a bigger down payment. I said no you have what I can do. He then said ok let me keep trying. after a few days he called and sent me a picture of a beautiful 201- Ram classic 1500. He said to come down and see him it would be worth my while. Now I am a proud owner of a 2019 Ram 1500 Classic. Thank you Cody More
5 stars My sales rep was Aaron Wellman and he was the best. Extremely knowledgeable and very friendly. Would definitely deal with Aaron again..I would not he My sales rep was Aaron Wellman and he was the best. Extremely knowledgeable and very friendly. Would definitely deal with Aaron again..I would not hesitate to recommend Aaaron Wellman More