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MacDonald Buick GMC Cadillac Ltd

Moncton, NB

Overview
Reviews
4.4
190 Reviews
Call Dealership (506) 853-6200
View Awards

111 Baig Blvd

Moncton, NB

E1E 1C9

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Showing 190 reviews

January 10, 2023

The service was excellent, the staff attentive. They make you feel welcome from the moment you walk in… and the complementary coffe is excellent!! More

by pacamoncton
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
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Jan 11, 2023 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you very much sharing your experience here. We appreciate your feedback 😊

January 10, 2023

Ryan Jones the salesman only cares about making the sale DONT BUY FROM THIS DEALERSHIP More

by jasontday99
Recommend Dealer
No
Employees Worked With
Ryan Jones
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December 24, 2022

Kyle the service guy was fantastic! Everyone there are so helpful and i am so glad that the courtesy vehicle is back . I think i even got my car washed which hasn’t been done as a compl More

by tinabaker
Recommend Dealer
Yes
Employees Worked With
Kyle
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Dec 28, 2022 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you very much Tina! We are happy that things are getting back to normal too. Kyle will be very happy to see this.

December 23, 2022

Really good service peple are very friendly and my salesman is a great peesonne of all More

by lrichard20.lr
Recommend Dealer
Yes
Employees Worked With
Brian leblanc
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Dec 28, 2022 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you very much! We appreciate your feedback.😊

December 16, 2022

Professional, courteous, friendly, clean,safe, responsible, respectful, fast, I am with this guys by 3 years now, 100% satisfied! More

by lehadus.iulian
Recommend Dealer
Yes
Employees Worked With
No idea
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Dec 16, 2022 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you very much Iulian! We appreciate your feedback.😊

December 14, 2022

The service was excellent with Jeremie, very helpful finding me a car top service. Thank you Jeremie More

by giselemelanson
Recommend Dealer
Yes
Employees Worked With
Jeremie Vautour
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Dec 14, 2022 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you very much Gisele! We appreciate your feedback. 😊

November 30, 2022

I had awesome service but I was very disappointed that I had to pay a deduction to get my radio and camera fix with warranty More

by bourgeois7331
Recommend Dealer
Yes
Employees Worked With
Not sure
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Dec 02, 2022 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you very much for sharing your feedback with us. Sorry to hear you had to pay when you did not expect it. I will have our service manager look into this and get back to you ASAP.

Dec 07, 2022 -

bourgeois7331 responded

Will I be reimburse when I return the car? It’s a lease plus I pay extra for warranty and I still get charged. I did not see this in my warranty that I had to pay a deductible

Dec 08, 2022 -

MacDonald Buick GMC Cadillac Ltd responded

Hi again Bourgeois, there was a bit of confusion on identifying you to get in touch. As this may have been a sales issue when purchasing the warranty, I have forwarded this to our sales department. We will be getting in touch shortly on this.

November 21, 2022

I had an awesome service last Friday in buying my Encore .With Sebastion and Chris Angle best service would definately recommend and go back More

by leviaguimond
Recommend Dealer
Yes
Employees Worked With
Sebastion and Chris Angle.They went back and beyond for me always finding answers to my questions and eager to.would definately recommend them if you are buying a car deducated and very welcoming and helpful.
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Nov 21, 2022 -

MacDonald Buick GMC Cadillac Ltd responded

Hi Levia, Thank you very much for sharing your feedback here. Sebastien and Chris will be very happy to see this. Congratulations on your purchase!

Nov 21, 2022 -

leviaguimond responded

Thanks to all of you very happy

November 01, 2022

Very quick and professional and clean waiting area I am happy to return to this dealership More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
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Nov 03, 2022 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you very much Mike! We appreciate your feedback.

October 26, 2022

Nice clean dealership . I waited for my car to get snow tires put on . It took more than 11/2 hours. I didn’t find where the coffee was kept and no one offered to show me . More

by Sharon M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know who worked on my car .
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Nov 03, 2022 -

MacDonald Buick GMC Cadillac Ltd responded

Hi Sharon, Thank you very much for sharing your experience with us. I am sorry to hear we left you feeling ignored. Please know it was not intentional and a positive experience was our goal. With that in mind, could you call Jennifer, our service manager at 853-6258? We would like to know more in efforts to improve our process and hopefully turn your experience into a positive one.

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