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MacDonald Buick GMC Cadillac Ltd

Moncton, NB

4.5
193 Reviews

111 Baig Blvd

Moncton, NB

E1E 1C9

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Showing 193 reviews

March 12, 2024

This service for this recall was not great. Had to go 2 times They were way overbooked the first time I went. Frustrating since I called before I went there More

by Bill
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name of service guy
Mar 15, 2024 -

MacDonald Buick GMC Cadillac Ltd responded

Hi Bill, Thank you for sharing your experience with us. I am sorry to hear you were frustrated by our lack of availability the first time around. I am not sure what happened on that day that we could not perform your recall, but I would like to apologize for making you come back a second time, specially since you called in advance. I hope you will give us another chance in the future. If there is anything else you would like to add, please don't hesitate to call Jennifer Agnew, our service manager, at 506-853-6258.

March 11, 2024

Great service ! Good Pleasant Content Perfect Nice personalities Fast Prompt In and out like we like More

by Dave.Bettylane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who it was
Mar 27, 2024 -

MacDonald Buick GMC Cadillac Ltd responded

Thanks Dave! We love your feedback.

February 15, 2024

Got my truck fixed fast 3 day other local GM dealers waited 4 weeks still nothing fixed Good job guys Guess they will b my go to dealer More

by Snow plower
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle,John,Todd
Feb 26, 2024 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you very much! I am happy to hear we could fix your truck.

February 02, 2024

My car broke down and it was towed to my dealership. In no time they called me with a diagnoses and they fixed it. More

by Joboudreau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 05, 2024 -

MacDonald Buick GMC Cadillac Ltd responded

HI Jo, Thank you very much for sharing your experience with us. We are very happy to hear we could get your car repaired and in your hands in good time.

January 14, 2024

Everyone was nice . . sitting room is comfortable. Was great to have an out side car clean nice touch More

by Fjosborne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Jan 19, 2024 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you very much! We appreciate your feedback. We are happy to hear you enjoyed the little extras provided. If there are any concerns you feel we could have improved on, please feel free to contact us directly to discuss.

December 29, 2023

Friendly staff and service. Nice lounging area with accommodations. Happy new year to everyone, thanks! More

by GB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 02, 2024 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you very much GB! Happy New Year to you as well.

December 13, 2023

All good Great Service much appreciated Highly recommended Excellent staff and great communication by service advisor More

by urrichar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Dec 14, 2023 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you very much! We appreciate your feedback.

November 24, 2023

I really like booking my service appointment at macdonald buick gmc cadillac because of their great service! More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Nov 24, 2023 -

Nick responded

Yes

Nov 28, 2023 -

MacDonald Buick GMC Cadillac Ltd responded

Thanks Nick! We appreciate your feedback.

November 18, 2023

Excellent quick service. Honest sales people. No hassle. Transparent numbers and answered any question I had. More

by Nursey2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh macphee.
Nov 20, 2023 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you very much! We appreciate you sharing your experience here.

October 23, 2023

Friendly service and competent manager sale person dependable and good advice from the detailing supervisor More

by morneault
Recommend Dealer
Yes
Employees Worked With
Jonathan and Jeremy vautour Kyle
Oct 24, 2023 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you very much for your feedback! We appreciate you taking the time to share this here. Sounds like you got to deal with many departments on your visit. We are happy to hear it was overall a positive one.