MacDonald Buick GMC Cadillac Ltd

Well overall was good . But the service guys was polite he seemed like he did not want to be there . It was a quick oil change . But the thing is I put in a complaint when I But the service guys was polite he seemed like he did not want to be there . It was a quick oil change . But the thing is I put in a complaint when I bought my 2020 terrain about the detaining of the vehicle the stains on the seats and the dirt though out the car .. The only thing I heard from the dealership was they speak to the detaining manager . Nothing else like bring the vehicle back in and we redo the detaining . Or nothing on if the spoke to the dealing manager . CUSTOMER SERVICE . Really thinking on going else where for my next purchase . I bought 2vehicles from you and sister bought and sent in 2 friends in to buy vehicles . More

Purchased a 2024 Terrain Denali there in April, it has the most uncomfortable driver and passenger seats. I have had it in several times, and am now told I just have to live with it, this last time, they the most uncomfortable driver and passenger seats. I have had it in several times, and am now told I just have to live with it, this last time, they didn't even put the seat back together properly. So basically you get good service, if you don't complain, but if you do ......... not so great. Looking for other options. Been a long time MacDonalds customer. :-( More

Great response from Will Phillips,from first contact to closing the sale,very attentive/courteous closing the sale,very attentive/courteous More

The service is wonderful, always been serve in a polite and with a smile all the tome and with a smile all the tome More

I called on Monday to see if I could get an oil change because I was going to a funeral in Cape Breton on Wednesday. The lady at the counter was able to get me in the very next day!! Not only was the ser because I was going to a funeral in Cape Breton on Wednesday. The lady at the counter was able to get me in the very next day!! Not only was the service efficient, but super friendly!! Love my GMC!!! More

Great service, notice the small things, on time and courteous, go above and beyond, just excellent all around courteous, go above and beyond, just excellent all around More

Truck was dropped off on Friday and finished on Tuesday, I got no rental vehicle for the 4 days and no call it was ready to go on Tuesday, I was told it broke because I didn’t drive it enough which is bulxx I got no rental vehicle for the 4 days and no call it was ready to go on Tuesday, I was told it broke because I didn’t drive it enough which is bulxxxx to me and everyone else I told . I normally don’t say anything and let it roll off my back but this was to much to ignore. I’m not impressed whatsoever. 😡 More

I just traded my 2017 terrain for a 2020 terrain , This is the second vehicle i bought for Macdonald , Craig and Nash were A1 excellent service . Love the 2020 terrain . The only complaint I have is with t is the second vehicle i bought for Macdonald , Craig and Nash were A1 excellent service . Love the 2020 terrain . The only complaint I have is with the detailing of the vehicle . There was still dirt inside the vehicle ,strikes on the windows , found wrappers inside the vehicle , still a stan on the drivers seat . Even tho the vehicle is used I excepted to be clean ..I have sent 2 other people to Macdonald and they have ended up purchasing vehicles and they have the same complaint .. Other then that Like i Craig and Nash were GREAT !! More

Fantastic team, got me in as soon as possible and fixed my truck perfectly with numerous faults and kept me advised throughout the day. Christian was fantastic and some of the team stayed beyond their work my truck perfectly with numerous faults and kept me advised throughout the day. Christian was fantastic and some of the team stayed beyond their work day to complete the work so I could get on the road to home. Best GMC dealership I have dealt with. Thank you for the great job in taking care of me and the vehicle More

Always so friendly, prompt and efficient. Fix the issues - fair pricing , always take my SUV there! Fix the issues - fair pricing , always take my SUV there! More