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MacDonald Buick GMC Cadillac Ltd
Moncton, NB
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I was very impressed by the service and friendliness of the staff. In spite of the pandemic my repairs and inspections were completed quickly. I would like to specially thank Mike Dunfield who goes out o the staff. In spite of the pandemic my repairs and inspections were completed quickly. I would like to specially thank Mike Dunfield who goes out of his way to help customers. More
Thank you for the excellent service I always receive when I visit your shop. The car deeded immediate service as I was from P.E.I. They were able to fit us in. I visit your shop. The car deeded immediate service as I was from P.E.I. They were able to fit us in. More
Great service! Nathan is a very attentive salesman and even stayed overtime to help us with our vehicle. Chris Beers was awesome he searched for the lowest rate for financing and had everything set up even stayed overtime to help us with our vehicle. Chris Beers was awesome he searched for the lowest rate for financing and had everything set up for us to put the keys in our hand. More
Very friendly and efficient service....had me in a rental and on my way in a matter of minutes...spent no more than 10 minutes between dropping the truck off and picking it up and on my way in a matter of minutes...spent no more than 10 minutes between dropping the truck off and picking it up More
I bought my SUV on October 8th and it is a hassle free purchase for me. The staff was super friendly and helpful. I love my new vehicle and I definitely recommend them. purchase for me. The staff was super friendly and helpful. I love my new vehicle and I definitely recommend them. More
I’ve been dealing with Macdonald GMC in Moncton for the last several vehicles and I’m not from Moncton but Fredericton. Mario ,Phil and the owner Scott are true professionals,and they have earned my loyalt last several vehicles and I’m not from Moncton but Fredericton. Mario ,Phil and the owner Scott are true professionals,and they have earned my loyalty as a result. You are treated with respect and honesty If your not from Moncton I’d highly recommend giving them a try in you new or used vehicle purchase. It’s worth the time and effort.It pays to shop especially at this dealership. Thanks guys for another great experience. More
Car had winter tires installed , oil change ,MVI, and combo 1 cleaning , fabulous job on great time , love this service department, highly recommend this dealer ! combo 1 cleaning , fabulous job on great time , love this service department, highly recommend this dealer ! More
Would highly recommend dealership and customer service will definitely go back for future business. Chris Angle took time to answer all our questions and explain the new features I upgraded from Buick Enc will definitely go back for future business. Chris Angle took time to answer all our questions and explain the new features I upgraded from Buick Encore to Buick Envision and he even transferred one to Moncton so I could get the colour of my choice. More
Had two appointments with the Body Shop for my 2017 Buick Verano . Was told by Robin Melonson I needed to take off my front bumper ( Labour intensive ) to repair grill when in reality a mechanic fixed it in Verano . Was told by Robin Melonson I needed to take off my front bumper ( Labour intensive ) to repair grill when in reality a mechanic fixed it in the parking lot in 5 minutes while she stood there . Also installed window visors that fell off and a bug deflector and left glue Over the hood of the car and she said she didn’t know what it was Assuming no responsibility . And thirdly told me I needed a whole new rear bumper when in fact it was only clamps and was less than 250.00 installed and covered by warranty when I went to Lounsbury GM . Robin Melonson said it was not covered by warranty because of the less than 70,000 klm when in fact it was . Perhaps on the sales and service end things are different but in dealing with the auto body department this has been the worst experience of customer service by far . I strongly suggest that before engaging MacDonald Buick GMC Cadillac Ltd Auto Body Department and the questionable ability and knowledge of Ms Melonson and that of Ms Rosie LeBlanc you consider another option .This experience by far exceeds unpleasant and unnecessary . I have contacted and placed this matter in the hands of GM Canada . More