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MacDonald Buick GMC Cadillac Ltd

Moncton, NB

4.4
189 Reviews

111 Baig Blvd

Moncton, NB

E1E 1C9

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Showing 189 reviews

July 07, 2021

Made a VERY CLEAR offer of a price "all in" except for taxes. Verbally and confirmed by text so there would be no miscommunication. They took my deposit and then added a $ 299 admin fee and $ 200 license More

by James
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan MacPhee, Tyler Murray
Jul 07, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Hi James, thank you for sharing your feedback. I understand a manager has been in touch and you have reached and agreement that works for both of us.

July 05, 2021

Always enjoy my appointments at MacDonald Pontiac. The time waiting was reasonable. The waiting room was clean and comfortable. I was kept apprised of the work being done by Justin. More

by davewilliston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Cormier
Jul 07, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Thanks Dave! We appreciate the feedback.

June 28, 2021

Great place to deal with, no pressure what so ever. The two gentlemen I was dealing with were amazing, More

by selina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Killeen, Ryan Jones
Jul 07, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Thanks Selina! That was great to hear 😊

June 24, 2021

Our salesman, Wyatt, was extremely professional and knowledgeable about the products. We are extremely happy with the sales team at MacDonald Buick GMC. Looking forward to a long business relationshi More

by mtuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyatt Laking, Kevin Collette
Jul 07, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you very much! We appreciate the feedback and your patronage 😊

May 18, 2021

Such wonderful staff! Just had my vehicle in for service and detailing. They did an amazing job! Always get fantastic service! Would highly recommend for all your auto needs! More

by rmaucoin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
May 26, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you very much! We appreciate the awesome feedback 😊

May 13, 2021

Got charged $50 just to let me know a ball joint was bad. They switched seasonal tires so it didn't need to go on wheel alignment rack to tell them that, just a quick pull on the wheel could tell anyone More

by B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel
May 17, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

HI B, You're satisfaction is very important to us. Can you contact our Service manager at 853-6258? We would like to know more about this.

May 11, 2021

Excellent place to buy a vehicle. Great experience buying a used vehicle from them. Very friendly and great customer service, would recommend them to anyone! More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 10, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Thanks Mike! We appreciate the feedback 😊

May 01, 2021

During these trying times the sales staff were as usual, very polite and professional. My needs were identified and dealt with by Peter exactly with what I was looking for. Always a pleasure in purchasing a More

by Davidbprice1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
Jun 10, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Thanks David, We appreciate the feedback. That was great to hear! 😊

April 29, 2021

Had Cruz serviced today , timely service , I as advised I needed some other work done, U will check with my son , he is a mechanic. More

by grry96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
Jun 15, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Hi grry96, thank you very much for providing your feedback. We are happy to hear the service was done in a timely manner.

April 29, 2021

Called roadside they had my car towed because of flat tire telling my car wasn’t equipped with spare tire dealership told me a needed an appointment but my vehicle was already gone on the tow truck More

by Carole_gould
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Na
May 17, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Hi Carole, we apologize for the inconvenience. Due to the busy tire season, we try to get everyone in by appointment only to help reduce wait times. We do, however, take in situations like this right away to get people back on the road ASAP. Could you give Jennifer, our service manager a call at 853-6258? We would like more information and possibly help remedy the situation.

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