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MacDonald Buick GMC Cadillac Ltd

Moncton, NB

4.4
192 Reviews

111 Baig Blvd

Moncton, NB

E1E 1C9

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Showing 192 reviews

December 14, 2021

Been working with Craig killen and Josh MacPhee for 9 months now. Great people full of energy for sure, they got me into the car I wanted from the beginning. Thanks so much. More

by John Glen D.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig killen and Josh MacPhee
Dec 14, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you very much John! We appreciate your feedback.

December 14, 2021

Friendly, good service, service completed in acceptable time frame, switched recalled product at same time which was convenient. More

by Phoar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dunfield
Dec 20, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you! We appreciate you sharing your experience with us. We will do our best to complete your service in a better time frame next time. :)

November 30, 2021

Very pleased with our new Envision. Had cars winter tires put on and the service was timely and Mike made us feel welcome. More

by ERIC FULLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Angle, Mike service person
Dec 06, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you very much Eric! We appreciate the feedback.

November 25, 2021

Good service. Flexible hours. Transparent service process and very helpful. Easy to do business here More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer, John
Nov 29, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you very much Scott. We appreciate your feedback!

November 24, 2021

The dealership was great to deal with. Peter my salesman was a straight shooter and very honest . I would recommend this dealership for your next vehicle . More

by Jay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Davis
Nov 25, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you very much Jay. We appreciate your feedback!

November 23, 2021

Great service department. However, my new tires were manufactured nearly a year ago in December 2020. Three were manufactured the second week of Dec 2020 and one the third week of Dec 2020. When you k More

by Nancy Drew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Nov 29, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Hi Nancy, thank you for sharing your experience with us. We appreciate the feedback. We are happy to hear you had a great service experience. Please note that it typically takes between 7 and 10 months after manufacturing for tires to arrive at retail stores. We apologize for the inconvenience this may cause.

Nov 29, 2021 -

Nancy Drew responded

Thanks for the advice. I had no idea.

November 20, 2021

Excellent service as usual. Very professional. Will recommend for sure. Always looking after customers needs More

by Marco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Agnew
Nov 25, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Thanks Marco. We appreciate the feedback!

November 20, 2021

We received our new YukonDenali this week and we were treated with extremely high client service. We got everything that we needed and more. Peter Davis is a model salesman that all can learn from!!! More

by David.stevens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Davis, Kevin in finance
Nov 25, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you very much David! Peter is very good at what he does. We appreciate your feedback.

November 17, 2021

The staff were great as usual but I felt it took much longer today to service my car , oil change , winter tires and cleaning usually takes 4-5 hours. Today was almost 8 hours , still the car looks grea More

by grry96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher did a good job
Nov 25, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Hi grry96, Thank you very much for sharing your feedback with us. Sorry to hear we took so long to service your vehicle. Please know that we will be using your feedback to try and improve our processes and hope you will give us another chance in the future.

November 17, 2021

Very respectful staff and professional. I didn’t wait that long for my car witch is great . More

by Richard46b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer service
Nov 25, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you Richard. That was great to read. We appreciate your feedback!

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