Londonderry Dodge Chrysler Jeep

Just want to say thanks to Alex Chad Ali and Nathan. They were very helpful in putting me in my new ride. Very friendly and helpful would definitely buy from them again were very helpful in putting me in my new ride. Very friendly and helpful would definitely buy from them again More

In my opinion and with my experience this dealership I personally wouldn't recommend anyone to take their business here. I bought a new truck from Londonderry over a year ago and since DAY 1 I have nothin personally wouldn't recommend anyone to take their business here. I bought a new truck from Londonderry over a year ago and since DAY 1 I have nothing but problems with it. I call them to have everything corrected and was told to bring the truck in so they can run their tests and get the parts required, fast forward to today the truck still has the same issues from day one and not one xxxxing person is actually willing to do a xxxxing thing to fix a vehicle that shouldn't have problems to begin with... To make matters worse they gave me an opportunity to trade the truck in but I was going to have to cover the huge negative equity on a truck that I shouldn't even have to trade in to begin with and the idiot sales manager comes to me with and offer of $1100.00 a month on a new truck to get me out of the headache that I am unfortunately still in.. myself, my family and even a few friends of mine have all pulled our business out of this establishment based off the fact of their unprofessionalism.. definitely be VERY AWARE and VERY CAUTIOUS before taking your business here More

Wow what a surreal experience I have had at Londonderry Dodge Edmonton, after another dealer failed to meet their promises of delivering our new Durango which would have resulted in us being delayed in tra Dodge Edmonton, after another dealer failed to meet their promises of delivering our new Durango which would have resulted in us being delayed in travelling back home to Fort McMurray as planned by a few days. As a last resort to try and rekindle our relationship I thought I would call the original dealership, with that being said I called the wrong Dealership and spoke to Justin (New Cars Sales Manager) who listened intently and said come over to our Dealership and we will make this rite. For the record Londonderry closes at 6pm, we arrived at approximately 6:15PM! Upon Arrival we were met by an energetic & friendly Salesman Brayden who was an absolute pleasure to deal with, did not appear to be in a hurry when answering our questions, he already had a Durango ready for test drive and overview, unfortunately the first vehicle did not meet our needs but the second did. The process was seamless and efficient, the entire team worked seamlessly to ensure we were comfortable and happy along the way. We left Londonderry as planned with our new Durango and a strong belief that good service does still exist. We were in our new vehicle within 90 minutes. Thank you guys, Brayden, Justin x 2 for the excellent service you provided both my wife and I. You guys Rock. More

Applied for pre Approval, never heard back!!Even a call or text would have been appreciated. Never deal with this Dealership again. Period. Forever. Never. or text would have been appreciated. Never deal with this Dealership again. Period. Forever. Never. More

I had a tremendous experience buying my used Mustang from Londonderry Dodge Chrysler Jeep. Mo El-Smaili was fantastic to deal with. No high pressure selling just thorough easy information and a friendly pe Londonderry Dodge Chrysler Jeep. Mo El-Smaili was fantastic to deal with. No high pressure selling just thorough easy information and a friendly person all around. I love the car, after a month of driving it no surprises, just a tremendous driving and purchase experience. Thank you Mo and Jason. More

We had the pleasure of meeting Fadey Abdulgany yesterday at Londonderry Dodge . He was so easy to deal with . He talked engines and the guy stuff with my husband and entertained my colour choice with a grea at Londonderry Dodge . He was so easy to deal with . He talked engines and the guy stuff with my husband and entertained my colour choice with a great sense of humour. If you are looking to buy a vehicle we would definitely recommend Fadey. My husband says he was very knowledgeable about the vehicles and honestly pointed out all kinds of information. In the sales world , like vehicles to have someone so honest is a rare find . Trust Fadey as he will direct you into the best vehicle suited for you . Thank you for your time , kindness and knowledge. Allyson and Dave More

Dealership of XXXXXXX ,Fraud/Cheat, Finance Lady called Dealership of XXXXXXX , Fraud/Cheat, Finance Lady called us DOGs as we said we are not interested in Extended warranty .they jut put in finance witho Dealership of XXXXXXX , Fraud/Cheat, Finance Lady called us DOGs as we said we are not interested in Extended warranty .they jut put in finance without asking us . More

Horrible experience!! We bought a Grand Caravan from these crooks on Sept 3. We dealt with Moe Smaili and Kurt Buban who both lied to us. They presented to us a fraudulent Carfax report which stated tha these crooks on Sept 3. We dealt with Moe Smaili and Kurt Buban who both lied to us. They presented to us a fraudulent Carfax report which stated that the van had no previous damage. However, after we purchased the vehicle, we found extensive hail damage on the roof which we hadn't climbed up to check. Moe Smaili said it wasn't his fault that he didn't report the hail damage and his manager Kurt Buban would not do anything to address the fact that they lied to us to make the sale. Do not go to this dealership - they are completely shady and crooked. If you are forced to deal with these crooks, do not talk to to Moe Smaili or Kurt Buban! Update on Sept 11, 2020: After posting this review, we were contacted by the General Sales Manager, Matt Stevensen. He found another van for us which was similar to one with hail damage. He made sure we were happy with the new van and put through all the paperwork very efficiently. We are happy with the vehicle we ended up with. I wish it hadn't been so difficult to get to this place. More

Used car guys are your typical bait and switch, bottom of the barrel, deceitful, “do anything to make a sale” vermin. I can’t tell people how bad a situation their department put me in—find another dodge dea the barrel, deceitful, “do anything to make a sale” vermin. I can’t tell people how bad a situation their department put me in—find another dodge dealer in the city, stay away from this one, More

very disappointing , unprofessional services , no customer Very disappointing customers services. Very unprofessional, made false promise, Lied to their customer , charge overprice for labour and parts. If you Very disappointing customers services. Very unprofessional, made false promise, Lied to their customer , charge overprice for labour and parts. If you are from a rural place, avoid this dealership like the plague. They will not offer you support once you are back home. I had to shop online from rural area, sale rep attitude changed when the deal was done. I requested the larger fuel tank, and when I confirmed by phone with the rep Brayden if the additional 4.5 g mean the big fuel thank he said yes. I ended up getting the smaller tank. I didn't realized when I got the truck for all theses issues.... They knew I was flying to edmonton, when I showed up, the light bar I was promised didn't arrived on time. despite the fact that it was negotiated to be installed on the truck they were going to charge me for the labour. I was also promise a cap LEER for the truck. they told me 1 day before the purchase that it would be 3-5 weeks to get it to the dealership knowing I flew to them and live in the Yukon. They offer the ship it to me at my own expenses. I then decided to purchase a soft cover for the 24 hours drive back. That was a same day purchased... after all that they charge me for labour and didn't even installed it properly and forgot the 2 caps on the side rail. to address the issue of the fuel tank. sale rep Rick didn't offer any compensation, I had to deal with the GM Mitch who offer some sort of fake deal which I would need to drive back to Edmonton. All I asked is a minor monetary compensation to get these previous issues dealt with where I live. More