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London Honda

London, ON

4.7
587 Reviews

560 Wharncliffe Rd S

London, ON

N6J 2N4

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Showing 587 reviews

June 13, 2021

June 11,2021. Bryan’s friendliness,outgoing personality and warm welcome made me feel comfortable. He gave full attention to my needs and communicated with clear and concise detail in choosing a car. He More

by margilb45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McCellan
Jun 14, 2021 -

London Honda responded

Hello Marcia, Congratulations on your CR-V! Thank you for taking the time to share your comments and feelings about Bryan. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback and this amazing review! We look forward to servicing your CR-V in the future. Cheers, London Honda

June 03, 2021

Avery helped me with getting my Civic Sport Hatchback set up with a Hondata tune. He was very knowledgable and provided great feedback if/when I had any questions regarding the tune. He also followed up wit More

by Camostealth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avery Kinchlea,
Jun 04, 2021 -

London Honda responded

Hello, Thank you for taking the time to share your comments about Avery. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that this was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Cheers, London Honda

May 13, 2021

Jeff and Sam Went above and beyond for us. They were so accomodating and help us throught the process of our purchase! A big thank you to both of you! More

by Kj Laduan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam M. and Jeff S.
May 14, 2021 -

London Honda responded

Hi Kj, Thank you so much for the 5-star review and feedback. We're so happy to read that Jeff and Sam provided you with the podium level customer service we strive for with all our customers. We'll be sure to let them know how happy you are with their service. Congratulations on your new vehicle and we can thank you enough for your business. Cheers, London Honda

April 13, 2021

Steven went above and beyond for us . He had amazing customer service and helped us find something affordable. Thank you for your help Steven to find the best. More

by George Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Sun
Apr 15, 2021 -

London Honda responded

Hi George, Thank you so much for the 5-star review! We are so happy to read that Steve, went above and beyond for you and provided an excellent customer service experience. Congratulations on your new vehicle and we look forward to servicing it in the future. Cheers, London Honda

March 01, 2021

They had no record of my appt which was disappointing but Brad made it right. Although they were extremely busy, he ensured my vehicle was serviced within a reasonable amount of time and with a smile. I’m ve More

by Jtorchia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Mar 01, 2021 -

London Honda responded

Hello, Thank you so much for the 5-star review and feedback! We're so happy to read that Brad was able to correct your situation and have your vehicle serviced in a reasonable amount of time. We apologize for the mix-up with your appointment scheduling and will review it with the team. Thank you again for choosing London Honda for your service needs. Cheers, London Honda

August 25, 2020

Just terrible service. Withing last two months, I had to take in my car 3 times to get the air pressure sensor checked and it is still not fixed. More

by Dimuthu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew
Aug 27, 2020 -

London Honda responded

Hello Dimuthu, We would like to apologize for your frustrating experience with our Service Department. The situation you’ve described is not typical for our dealership, and your feedback has been taken into serious consideration. Your business is very important to us and we’d like to regain your trust. Our Service Manager has spoken with you about your experience with us. We have invited you back in to resolve your concerns and work towards a resolution. Regards, London Honda

August 19, 2020

I really don't see how someone could receive bad service from these guys. It was a Saturday and they even had a free barbeque for customers. I received excellent service and was welcomed pleasantly. Tony More

by Tracy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Aug 20, 2020 -

London Honda responded

Hi Tracy, Thank you so much for the 5-star review and feedback! We appreciate you taking the time to let us know about your service experience. And we're so happy to read that you were able to enjoy our Saturday free BBQ for customers. Cheers, London Honda

August 08, 2020

Steven Sun was persistent for both sides of the deal. Loved how everything went during the process. Was so happy to get into my first Honda. More

by Portlock
Recommend Dealer
Yes
Employees Worked With
Steven Sun
Aug 18, 2020 -

London Honda responded

Hello, Congratulations on your first Honda! We welcome you to the London Honda family and could not be more pleased that Steven provided you with an excellent customer service experience. Thank you for taking the time and we look forward to servicing your vehicle in the future. Cheers, London Honda

July 31, 2020

Thanks to everyone in the service department for doing a great job especially during this covid crisis. I brought my car in for servicing and Khang Dang was exeptional in getting my car processed in a timel More

by Fred
Recommend Dealer
Yes
Employees Worked With
Khang Dang, Jim Ashton, James Jefferson, Brenda Lawrence
Aug 03, 2020 -

London Honda responded

Hi Fred, We would like to thank you for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits London Honda with only the best there is to offer. It’s so nice to hear that Khang helped to make your experience such a positive one. Thank you for coming in for service and we look forward to seeing you again soon. Cheers, London Honda

July 07, 2020

Holly went above and beyond for us . She had amazing customer service and helped us find something affordable & amazing that worked for us! So happy !!! More

by Nikolburlie
Recommend Dealer
Yes
Employees Worked With
Holly Perry
Jul 08, 2020 -

London Honda responded

Hi Nikolburlie, Congratulations! Thank you for taking the time to share your comments and feelings about Holly. She is a valuable member of the team that goes above and beyond to meet London Honda's client’s needs. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback and we look forward to servicing your vehicle in the future! Cheers, London Honda

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