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London Honda

London, ON

4.7
713 Reviews

560 Wharncliffe Rd S

London, ON

N6J 2N4

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Showing 713 reviews

January 20, 2024

Great service! They fixed my car and made sure to call with updates. Much appreciated! More

by HondaK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Feb 10, 2024 -

London Honda responded

Hondak, thank you for sharing your positive experience!

January 19, 2024

Friendly and attentive service. . The service rep was great and the check up was completed in promised time. More

by barthpe2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paolo
Feb 01, 2024 -

London Honda responded

Barthpe2, we are glad we could help!

January 19, 2024

Excellent work I hope recall is fixed So far everything is working good 👍 thanks 🙏 Very much More

by Gogy k Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Park, LH Marketing
Jan 19, 2024 -

Gogy k Joseph responded

Thanks 🙏

January 19, 2024

Always there to do the job. Courtesy and friendly. Thank you. See you next time More

by Donna.blackwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Feb 01, 2024 -

London Honda responded

Hi Donna, thank you for taking the time to leave a review for us at London Honda. We're happy we could meet your expectations!

January 18, 2024

Friendly, attentive and helpful. Takes their time to ensure full understanding of maintenance needed and completed. Always offers individual assistance to help learn and understand More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Feb 01, 2024 -

London Honda responded

Kelly, thank you for sharing your positive experience!

January 17, 2024

It’s nice to have a place to take my car where I am comfortable and confident about the service I receive. More

by jconlon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew S.
Feb 10, 2024 -

London Honda responded

Jconlon, we are so happy to read such a great review about London Honda!

January 16, 2024

The service i had today was great i was looked after promptly and the technician were very friendly the service was done in a timely manner Thank you London Honda. More

by Maxine sorabji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt &Spiros
Feb 01, 2024 -

London Honda responded

Maxine Sorabji, we are so pleased you enjoyed your visit to London Honda!

January 15, 2024

Been going to London honda since 2011. My wife stopped going there and started going to a different honda because she found London honda to be dishonest. I experienced that. Took my car More

by Santoshi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paolo service advisor, Peter Park, LH Marketing, Ashley-Rose Brown
Feb 10, 2024 -

London Honda responded

We are truly concerned to read your review and take allegations of this nature with the utmost seriousness. At London Honda, we are committed to upholding the highest standards of safety and customer service, adhering to all regulations and guidelines to ensure the well-being of both our customers and the public. It's important to us that we understand and address any issues our customers might face, but it appears there may have been a misunderstanding or miscommunication in this instance. We would appreciate the opportunity to discuss your experience directly, so we can address and clarify any concerns you may have. Please contact us at [your contact information] at your earliest convenience. We want to assure you and all our customers that your safety and satisfaction are our top priorities. Our team works diligently to provide an exceptional service experience, and it's disheartening to hear when someone feels we have not met those standards. Reviews like yours are taken seriously as they help us to continuously improve. However, we also want to ensure that all feedback is accurate and reflects our commitment to excellence. We look forward to the opportunity to speak with you and hope to resolve any issues to your satisfaction, reaffirming our dedication to outstanding customer service. Please contact our Service Manager, Jim at (519) 690-8343.

January 15, 2024

As soon as I pulled in this morning I was greeted by Craig who was absolutely lovely. My technician Nick is so knowledgeable, he always tells me how I can keep my car running trouble free. I have full More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Umbelina, Craig Gignac
Feb 10, 2024 -

London Honda responded

We appreciate your positive review about your recent experience with us!

January 14, 2024

Great costumer service, the attention to detail is outstanding. Really pleased. I will never take my care elsewhere More

by Lara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Feb 10, 2024 -

London Honda responded

This made our day! We're thrilled to have left a positive impression on you.

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