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London Honda

London, ON

Overview
Reviews
4.7
714 Reviews
Call Dealership (519) 649-0889
View Awards

560 Wharncliffe Rd S

London, ON

N6J 2N4

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Showing 714 reviews

July 26, 2024

Bought certified 2019 MB B-250 from the Honda London dealership. For sales to service everyone was very helpful and courteous. After reporting an issue they scheduled the service and performed necess More

by Doon Computer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt, Peter Park, LH Marketing
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Jul 31, 2024 -

London Honda responded

Doon Computer, thank you for sharing your positive experience!

July 26, 2024

Matt made the process painless and easy to get my new lease. Very informative and friendly. More

by michaelwelsh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Rycroftt, Peter Park, LH Marketing
Report | Print
Jul 31, 2024 -

London Honda responded

Michaelwelsh, we're happy you found our staff to be so supportive during your experience here at London Honda.

July 25, 2024

Great service and happy to be purchased my car at London Honda since I had no knowledge about cars at all. Financing and buying a guarantee was much easier since Brian helped me very well. More

by agathaseonhee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer & Brian
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Jul 31, 2024 -

London Honda responded

Agathaseonhee, we're glad you had such a wonderful experience with us!

July 25, 2024

Had a great Experience at London Honda salesman finance guy everyone is great and easy to deal with will definitely be recommending London Honda to everybody I know thanks again guys More

by R Doyle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gianni rob adams and rob Stacey, Peter Park, LH Marketing, Ashley-Rose Brown
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Jul 31, 2024 -

London Honda responded

This is why we do what we do. Thanks for choosing us and for your glowing review!

July 24, 2024

My salesman Rob Adams was great to deal with. He got me the car I wanted and didn't push for things I didn't need. We send friends to him if they are looking for a Honda More

by Kenneth Cameron
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Adams Five stars, Peter Park, LH Marketing, Ashley-Rose Brown
Report | Print
Jul 26, 2024 -

London Honda responded

Kenneth Cameron, thank you for sharing your positive experience!

July 23, 2024

Very good and informative staff. Open to any questions and help they can assist with More

by Chris_coyne94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PABEEK, Dahl , Peter Park, LH Marketing, Ashley-Rose Brown
Report | Print
Jul 25, 2024 -

London Honda responded

Thank you for your kind review; we are happy to pass along your comments to the team here at London Honda!

July 23, 2024

Have used London Honda for over 20 years. Many cars for myself and family. Also do all service there. More

by DOC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Ellis, Jonny G., Peter Park, LH Marketing
Report | Print
Jul 25, 2024 -

London Honda responded

Doc, thank you for sharing your positive experience!

July 21, 2024

London Honda is best dealer I deal with . All the staff offering help and they are very honest specially the salesperson Adam he was very nice with us and help us so much thanks for him . More

by Maha hasan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam McCullough , Peter Park, LH Marketing
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Jul 26, 2024 -

London Honda responded

Maha Hasan, we're glad you had such a wonderful experience with us!

July 17, 2024

Bought a used car here. Be careful, there’s things that slip through the 100 point inspection and safety that they are not willing to fix after the car is delivered to you. More

by RAV4 buyer
Purchase Time
Recommend Dealer
No
Employees Worked With
Peter Park
Report | Print
Jul 19, 2024 -

London Honda responded

Hello, Thank you for sharing your feedback about your recent used car purchase. We appreciate your honesty and apologize for any inconvenience you’ve experienced. Our commitment to quality is paramount, and we conduct rigorous 100-point inspections on all vehicles. However, as you rightly pointed out, there are thousands of parts in a car, and sometimes unforeseen issues may arise after delivery. We understand how frustrating this can be. Rest assured, our exclusive London Honda BuySmart program stands behind every vehicle we sell. While we strive for perfection, we recognize that occasional issues may occur. Our policies are clearly outlined as to what is covered in warranties included, and we’re here to address any concerns within those guidelines. Also, options are presented to every customer to purchase additional protections at the time of purchase just for situations like this. Thank you for choosing London Honda, and we hope you enjoy your Toyota! Best regards, London Honda Customer Care Team.

Jul 19, 2024 -

RAV4 buyer responded

Thanks for the fast response. Overall, I am happy with the purchase. I was disappointed to find that, after being told that a service appointment had been made to look at the defect , that the service department could do nothing to help me. Also having defect dismissed by the service manager. Showed him the defect requiring repair, and the $2k estimate from Toyota.

June 20, 2024

Financial dept. ruined our visit. He refused to explain additional costs and insisted on financing . More

by Rbfelker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mitch, Tony
Report | Print
Jul 19, 2024 -

London Honda responded

I regret to learn about the misunderstandings regarding our finance pricing. It is essential to clarify that London Honda operates under the regulations of OMVIC, the Ontario Motor Vehicle Industry Council, as mandated for all car dealerships in Ontario. Adhering to legal policies, we are committed to transparent operations and providing comprehensive pricing information. I encourage you to connect with a member of our finance team so that we can thoroughly review your concerns and offer any necessary clarification. Your satisfaction is of utmost importance to us, and we are here to address any issues you may have.

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