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London Honda

London, ON

Overview
Reviews
4.7
587 Reviews
Call Dealership (519) 649-0889

560 Wharncliffe Rd S

London, ON

N6J 2N4

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Showing 587 reviews

July 21, 2024

London Honda is best dealer I deal with . All the staff offering help and they are very honest specially the salesperson Adam he was very nice with us and help us so much thanks for him . More

by Maha hasan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam McCullough , Peter Park, LH Marketing
Report | Print
Jul 26, 2024 -

London Honda responded

Maha Hasan, we're glad you had such a wonderful experience with us!

July 17, 2024

Bought a used car here. Be careful, there’s things that slip through the 100 point inspection and safety that they are not willing to fix after the car is delivered to you. More

by RAV4 buyer
Purchase Time
Recommend Dealer
No
Employees Worked With
Peter Park
Report | Print
Jul 19, 2024 -

London Honda responded

Hello, Thank you for sharing your feedback about your recent used car purchase. We appreciate your honesty and apologize for any inconvenience you’ve experienced. Our commitment to quality is paramount, and we conduct rigorous 100-point inspections on all vehicles. However, as you rightly pointed out, there are thousands of parts in a car, and sometimes unforeseen issues may arise after delivery. We understand how frustrating this can be. Rest assured, our exclusive London Honda BuySmart program stands behind every vehicle we sell. While we strive for perfection, we recognize that occasional issues may occur. Our policies are clearly outlined as to what is covered in warranties included, and we’re here to address any concerns within those guidelines. Also, options are presented to every customer to purchase additional protections at the time of purchase just for situations like this. Thank you for choosing London Honda, and we hope you enjoy your Toyota! Best regards, London Honda Customer Care Team.

Jul 19, 2024 -

RAV4 buyer responded

Thanks for the fast response. Overall, I am happy with the purchase. I was disappointed to find that, after being told that a service appointment had been made to look at the defect , that the service department could do nothing to help me. Also having defect dismissed by the service manager. Showed him the defect requiring repair, and the $2k estimate from Toyota.

June 20, 2024

Financial dept. ruined our visit. He refused to explain additional costs and insisted on financing . More

by Rbfelker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mitch, Tony
Report | Print
Jul 19, 2024 -

London Honda responded

I regret to learn about the misunderstandings regarding our finance pricing. It is essential to clarify that London Honda operates under the regulations of OMVIC, the Ontario Motor Vehicle Industry Council, as mandated for all car dealerships in Ontario. Adhering to legal policies, we are committed to transparent operations and providing comprehensive pricing information. I encourage you to connect with a member of our finance team so that we can thoroughly review your concerns and offer any necessary clarification. Your satisfaction is of utmost importance to us, and we are here to address any issues you may have.

June 19, 2024

The service was pretty good, the people nice and helpful, making the experience very pleasent. More

by Jose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Park, LH Marketing, Ashley-Rose Brown
Report | Print
Jun 26, 2024 -

London Honda responded

Hello Jose, thank you; we appreciate your feedback!

June 19, 2024

Bought a used car. They fixed the issues and the service was nice, overall. Thanks More

by Parthivbhavsar46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry la
Report | Print
Jun 26, 2024 -

London Honda responded

Thank you for sharing your positive experience!

June 16, 2024

The amazing staff at Honda were so professional and knowledgeable to work with, it was really a smooth and quick sale. Thanks again for such great service. More

by scoobydew7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Pritchard and Brian park, Peter Park, LH Marketing
Report | Print
Jun 26, 2024 -

London Honda responded

Thanks for your praise and kind comments about our team.

June 14, 2024

The staff were very friendly and helpful. They made the buying experience very easy. I would definitely buy a car from them again More

by Rob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Molinari, Peter Park, LH Marketing, Ashley-Rose Brown
Report | Print
Jun 26, 2024 -

London Honda responded

Rob, thank you for your kind words and this wonderful review!

June 14, 2024

We are especially happen with our experience with the whole dealership. Desiree & Harris were exceptionally helpful in our experience in the last week. Transfer of vehicles went very smoothly . More

by paul-corriveau
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Desiree & Harris, LH Marketing
Report | Print
Jun 26, 2024 -

London Honda responded

We're happy you found our staff to be so supportive during your experience here at London Honda.

June 13, 2024

Great selection Great service from all staff especially from my salesman and finance ,great selection. I very highly recommend More

by tomkouniakis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Park, LH Marketing, Ashley-Rose Brown
Report | Print
June 12, 2024

Accommodating, people there are all very nice and comfortable while waiting for your vehicle to be released specially to the sales representative he is nice and accommodating.. best ever… More

by alexander
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pabeek Dhal, Tony
Report | Print
Jun 26, 2024 -

London Honda responded

Wow! Thanks for appreciating our dedication to excellent service.

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