London Honda
London, ON
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Fantastic experience with Roy, Gianni, Adam and Ryan when we purchased our new CRV. Every interaction and step was thoughtful, pleasant and efficient. We love the new car and would recommend not only Honda b we purchased our new CRV. Every interaction and step was thoughtful, pleasant and efficient. We love the new car and would recommend not only Honda but this dealership. More
There wasn’t a problem when I purchased my car, it started when I used the service department. There were issues each time I went for service. The first time, when changing the tires, they marked my c started when I used the service department. There were issues each time I went for service. The first time, when changing the tires, they marked my car. Then Matt in service said I did it. Then it was in for an oil change. I was told I needed something that wasn’t actually needed due to my mileage. Then, the most recent time I went to change the tires and I was told I would need an alignment too. Just an upsell for sure, and more money. I left 3 messages for the service manager and never heard from him. I will not return to London Honda for any service unless it’s under warranty. I just can’t trust them anymore. If you can’t trust the service department it says a lot. It’s really disappointing since I was really happy with Chris Boyd my salesman. More
Roy was fantastic to deal with. He took extra time with us to ensure we were getting the vehicle that met our needs and lifestyle He took extra time with us to ensure we were getting the vehicle that met our needs and lifestyle More
Very organized,clean, very important to them that the customer know that communication lines are always open even after the deal is done. The respect and comradeship the employees have for each other rea customer know that communication lines are always open even after the deal is done. The respect and comradeship the employees have for each other really shows in what a great team they are. This spills over in how secure and happy the customer feels in making their selection and purchase. Jack was absolutely amazing in the care he gave us and the knowledge he imparted. He has made us feel welcome and confident that he is there to help us with any further issues that may arise. We feel happy and very confident in returning to London Honda for all future service and business , knowing they will take care of us. More

