Lockwood Kia

Siena, Colin, Christopher and Mike were a great help throughout the entire process. They take time to address all questions and concerns. They engage each step as an opportunity to provide great service throughout the entire process. They take time to address all questions and concerns. They engage each step as an opportunity to provide great service. More

Went in with the expectations that I would be dreading the whole process of buying a car but after talking and meeting with Lake from sales and Chris from finance, it was honestly such a painless experien the whole process of buying a car but after talking and meeting with Lake from sales and Chris from finance, it was honestly such a painless experience. Make sure you come in prepared with your documents to avoid the hassle of multiple trips to the dealer and that’s what I did. I made sure I had everything and these guys will definitely work with you in making sure the whole process is painless and easy. 5/5 would recommend! More

First of all I would like to thank especially Christopher and Sienna for getting us a vehicle for which we were running almost all KIA deletes with no response. Our experience with Lockwood KIA Christopher and Sienna for getting us a vehicle for which we were running almost all KIA deletes with no response. Our experience with Lockwood KIA is outstanding. We got very good staff ,services and very very positive, prompt and I can say that negative thing made positive and possible for us. I shared my experience with Lockwood KIA to almost every one whom we know. I cannot express everything in words but we feel in our heart. Thanks a lot once again we got what we want. Lockwood KIA outstanding. More

Lake was excellent in helping me choose a used car and made me feel comfortable with my choice, which I am thrilled with. made me feel comfortable with my choice, which I am thrilled with. More

I came in to test some cars out and although i did not purchase a vehicle because of current wait times, however i had a great experience. David was extremely helpful from the moment i came in. He was ver purchase a vehicle because of current wait times, however i had a great experience. David was extremely helpful from the moment i came in. He was very knowledgable and gave me a great idea on what i was looking for. I would also like to mention that Miguel was very helpful and both of them gave a great experience. When im ready to purchase a vehicle, i will most definitely be purchasing from david or miguel. More

Lockwood Kia was amazing in helping me to purchase my first vehicle, especially in such an unprecedented time. Colin, Miguel and Chris were amazing to work with. I would highly recommend them to anyone l first vehicle, especially in such an unprecedented time. Colin, Miguel and Chris were amazing to work with. I would highly recommend them to anyone looking to purchase a vehicle! More

Extremely happy with the attentive service and excellent customer service especially from Chris and Lake. Thank you Lockwood Kia :) customer service especially from Chris and Lake. Thank you Lockwood Kia :) More

Very responsive and helpful. David was excellent. Very fair trade-in. Car was spotless on pick-up. Forgot manuals, but the asst sales mgr will personally deliver to us. Ther David was excellent. Very fair trade-in. Car was spotless on pick-up. Forgot manuals, but the asst sales mgr will personally deliver to us. There was a lot of info going back and forth, and who was doing what got a little confusing at times. Overall, it was a very good experience. More

First and foremost, I would like to thank the team in Lockwood Kia especially Jay (dealer), Christopher (Finance Manager), and Marco (General Manager) who were all a part of the process in purchasing my Lockwood Kia especially Jay (dealer), Christopher (Finance Manager), and Marco (General Manager) who were all a part of the process in purchasing my first brand new car! Jay walked me through the initial process of reserving my car and when my car arrived, he was very knowledgeable with all of the features (safety features, settings, etc) that the car came with. I was very happy with the customer service he provided, especially the communication. The initial process happened over the phone which was very convenient for me since I live in Scarborough and Lockwood Kia is in Oakville. Jay kept me informed and provided pictures of the car when it arrived which I REALLY appreciated because at least I felt confident knowing what I was getting. I would highly recommend him to anyone because he is approachable and made me whole experience of buying a car less intimidating. Christopher walked me through all the financial aspects; from the bill of sales, to the coverage and whatever else that falls under this category. I was very happy with the overall process because he was very patient when I asked for further clarification and explained terminology that were very new to me. He was very prompt in replying to my emails and keeping me well-informed on any updates, which makes Christopher very reliable and competent! He also made the whole purchasing process go smoothly. The staff mentioned above have all contributed in the success of purchasing my first car. I would highly recommend this dealership to my friends and family. More

Christopher was excellent at explaining the whole purchasing experience as well as helping us return our leased vehicle and trade in our other older vehicle for our brand new Sportage HEV. David did purchasing experience as well as helping us return our leased vehicle and trade in our other older vehicle for our brand new Sportage HEV. David did a great job giving us a walk-through of our vehicle. More