Lockwood Kia

Adrian is a nice guy. He was not pushy at all. If you Adrian is a nice guy. He was not pushy at all. If you are considering a Kia, give Adrian a call. He will explain everything very well and detailed. Adrian is a nice guy. He was not pushy at all. If you are considering a Kia, give Adrian a call. He will explain everything very well and detailed. He actually knows the car better than other dealers that I have dealt with. Eg. Optima key fob doesn't get charged but some dealers said it does but Adrian told me it does not. He is very honest too. I was asking him about the breaks and he said it is nothing particular to the car but it is becuase the car was new. If you want honest salesperson, give Adrian a call. I can't really speak for dealership... other than it was a regular dealership...clean, service ppl are ther etc... typical dealership. More

Everytime that I visit Budd's Kia in Oakville, I am always greeted with a hello and a smile from everyone. At the service desk Steve and Jeff always answer my numerous questions with courteous and prof always greeted with a hello and a smile from everyone. At the service desk Steve and Jeff always answer my numerous questions with courteous and professional answers. On this visit Jeff would tell me everything that the mechanic found wrong with my car and asked if it was okay to go ahead and fix the problem. I was asked if I wanted a coffee or something else. Budd's Dealership is the BEST Dealership that I have used since buying my car there two years ago. I will continue to use and recommend Budd's to anyone, who is in the market for a new or used car. Or is looking for courteous and professional service and is very clean too. More

I came in Saturday March 2nd, 2013, for a winter service package including an oil change, tire rotation etc. Ryan was very friendly and helpful and made me feel welcome to the dealership and very appreciate package including an oil change, tire rotation etc. Ryan was very friendly and helpful and made me feel welcome to the dealership and very appreciated as a customer. He spent time with me, made sure I was comfortable, and kept me informed on the progress of my vehicle. His service was exceptional and beyond what I expected and what I am accustomed to receiving from other dealerships and service stations. Ryan interacted with other customers and provided them with the same level of exceptional service and showed me that he truly appreciated customers and made them feel welcome to the dealership. Overall I was served quickly, the interaction with staff was exceptional and I was very impressed with the experience. More

I was referred to this dealership specifically by a friend who purchased a new Kia vehicle. I found the employee's here extremely friendly, always ensuring my comfort, offering coffee or hot chocolate friend who purchased a new Kia vehicle. I found the employee's here extremely friendly, always ensuring my comfort, offering coffee or hot chocolate several times. Very personable. They took great care of me and my family. Colouring books and crayons provided for my son. Sean was fantastic to deal. No tricks or gimics. No pressure to buy. Was straight and honest and gave me a lot of information to walk away with. Answered all phone calls and emails within very short time spans. Sarah was also fantastic, very friendly and easy to deal with. I really enjoyed this experience and made buying a car a lot of fun, rather than the stress that it sometimes brings. More

Live in Ottawa and travelled to Oakville to visit family over christmas. I had just purchased a new Kia earlier that week at great dealership in Ottawa. On the night we had to leave to go to Oakville, someh over christmas. I had just purchased a new Kia earlier that week at great dealership in Ottawa. On the night we had to leave to go to Oakville, somehow one of our babies carseats got snagged and contorted in such a way that we couldn't even take it out of our new car. Being so frustrated and stressed to begin a long trek to Oakville, I even resorted to breaking the latch on carseat to have access for other things needed. My patience got the best of me and I decided not to damage the carseat. We drove down with this extra carseat all the way down to Oakville. Next day, I thought i'd try to see if a kia dealer in the area was open to hopefully help me with this situation. I called Budds up and they were open. I drove to dealership unannounced and talked to a young gentleman about my predicament. He told me to bring car into bay and he would see what he could do. He did his best to no avail, but I was content with his effort, but I figured there was no option. He decided to call one of the service technicians to have a look. This young fellow calmly looked at the situation and fiddled around with the latches and carseat. He figured where there were release screws that he could loosen to take out the bar to release the car belt. It was tricky and he needed some varying tools, but he did it. Thank you so much to those 2 guys for helping us with an embarrassing problem. We were there on Sat Dec 22nd in afternoon. It's nice to see Kia maintains great dealerships in different cities! More

One of the best experiences I've had buying a car (I bought a 2012 Forte Sedan, hard to find colour), this is a way of doing business, many dealerships should look at these guys and learn (please, don't bought a 2012 Forte Sedan, hard to find colour), this is a way of doing business, many dealerships should look at these guys and learn (please, don't get me wrong, I don't work and I am not affiliated with any dealerships, I am in a totally unrelated business and usually I tried to avoid dealerships all together, but now I had to buy a new car for my son). Drago, Mary and Lee just made this experience what I always imagined when buying a car, even if I was probably a very annoying person (always checking three times, not twice, every word in the documents, being very susceptible and critical - because recently I had my share of a very bad and disgusting experience with another KIA dealership) Thanks guys. More