Lockwood Kia

New car What great sales people at Lockwood Charles Divita gave us all the imformation we needed to make an informed decision to buy our Sorrento. Very friend What great sales people at Lockwood Charles Divita gave us all the imformation we needed to make an informed decision to buy our Sorrento. Very friendly and not pushy just the right mix. The general manager Michael work with us to come up with the best way to proceed with the financing. This guy knows his stuff. Trent in finance was quick to get us all the answers we needed for our purchase. All the paper work was well done and explained to us so we understood all the facts. Thank you very much for a great buying experience Saakje and Denis More

great experience buying a used vehicle at this dealership Charles and Trent were a pleasure to deal with. They were relaxed, friendly and professional. Charles was very patient and thorough in showing me the Charles and Trent were a pleasure to deal with. They were relaxed, friendly and professional. Charles was very patient and thorough in showing me the vehicle. He was knowledgeable and pleasant at all times. Trent was also pleasant to deal with from the get-go and was more than helpful in finding me the appropriate finance solutions. While shopping for a new vehicle, I visited a few dealerships and Lockwood Kia actually stood out to me in terms of their positive vibes, great attitude, and no pressure atmosphere. I would strongly recommend Lockwood Kia if you're in the market for a new or used vehicle! More

Restored my faith in the KIA brand I had a horrendous experience buying my Sorrento last year at 401 Dixie KIA but I really love my car, so much that I was willing to go through the who I had a horrendous experience buying my Sorrento last year at 401 Dixie KIA but I really love my car, so much that I was willing to go through the whole sales process to purchase another KIA. I had no second thoughts at all in choosing this dealership because of the exceptional service they provided me when getting service for my Sorrento. The dealership is very friendly and honest. You could tell that the staff want to be there, unlike other dealerships I've gone to for service. As I waited for service, I roamed around the floor to look at the new models. I never felt pushed to purchase a vehicle *ever* and the sales people are available for any questions without breathing down your neck. My husband and I decided to purchase a Forte so he started the process of communicating through email with Michael. Unfortunately, we had an unexpected early arrival of our newborn baby, it delayed the process of purchasing this new vehicle. However, we never felt pressure to buy. When we finally had the time to get into the dealership to test drive the car, we met Kelly. Kelly is absolutely super. She has, what I wish every sales person has, the patience and knowledge to best represent the KIA brand. She asked us right away what we were looking for and offered to let us test drive two Forte models. I was impressed that she let us take the car for a ride ourselves. She made the buying process so seamless. When we went to pick up the car, she even took the time to put our home in the navigation unit. She explained in detail every line on the paperwork and every feature in the car. I will not hesitate at all to work with her again when we upgrade this to the Optima. I feel that working with Michael and Trent we were given an exceptional deal. My husband and I are very happy with our purchase and for establishing a good relationship with a dealership. Thank you Lockwood KIA for restoring my faith in KIA dealerships, we will continue to return to your dealership for all our services and will gladly recommend you to our family and friends. More

great car buying experience - recommended! Both Kelly and Kendra were very friendly and helpful and I couldn't be any happier with both my new Sorrento and my buying experience at Lockwood Kia Both Kelly and Kendra were very friendly and helpful and I couldn't be any happier with both my new Sorrento and my buying experience at Lockwood Kia :-) Thank you!!! More

Love the car I bought from Kendra! I purchased a 2010 Kia Soul from Kendra and everything has been great. I receive excellent service and follow up and would definitely return here agai I purchased a 2010 Kia Soul from Kendra and everything has been great. I receive excellent service and follow up and would definitely return here again for another vehicle. I also dealt with Trent, the financing manager who was excellent as well. He helped me out immensely and the whole process was quick and painless. I highly recommend this dealership. More

Overall awesome new car buying process! After visiting another dealership that did not have great customer service. I visited lockwood kia and the customer service was wonderful. The new ca After visiting another dealership that did not have great customer service. I visited lockwood kia and the customer service was wonderful. The new car buying process was great. Never felt pushed into anything, was not stressful. Made me feel welcomed and treated well as a customer. I would definetly revisit this location when buying another new vehicle in the future. Thank-you lockwood kia! More

Used Vehicle Purchase I called Lockwood Kia and spoke with Mike Cerrone in sales who had just arrived....what luck and here's why! My husband had been in a terrible accid I called Lockwood Kia and spoke with Mike Cerrone in sales who had just arrived....what luck and here's why! My husband had been in a terrible accident heading into work prior to Christmas. Our vehicle was broad sided, then written off by our insurance. The search for a car, that was as well looked after as ours, became a chore until speaking with Mike Cerrone. We had found a used vehicle located on their lot through Kijiji. Assuring me that this vehicle was immaculate, Mike first shot a video to show all aspects of this car's body.... but the next was the best....through conversation, found out that Mike also lived 5 min from us (an hour or so from Oakville!!) and offered to speak with his manager about himself bringing this car home that very night. The rest is history except Mike also provided the transportation to get from our home to the dealership a couple days later to pick up our new car.....wonderful! Mike also knows his Italian meats....I wish I could pronounce their names as well!! We will definitely recommend this dealership to friends and family....the extra efforts in putting this car in our driveway will always be appreciated.... right down to both a friendly greeting and a morning coffee from Alex at reception. The Irwins Innisfil Ontario More

True to their word! Received a call from Charles offering an early end to my lease and out the door with a comparable vehicle at the same lease rate...stopped him 2 sente Received a call from Charles offering an early end to my lease and out the door with a comparable vehicle at the same lease rate...stopped him 2 sentences in saying I had heard this before from Leggat Kia and it was a complete joke. Their comparable lease rate was $250.00 more than I was currently paying. Charles said he would look into it and call me back.....true to his word he did call and 7 days later I drove off with a brand new 2015 Sorento EX V6 for basically the same rate I was paying for the 2011 Sorento. When I took my wife in to seal the deal they were both very attentive to her, answered all her questions and agreed whole heartedly with her colour choice...good move guys. Nav and Charles were straight with me and came through with what they offered, they were a pleasure to work with, so if you are looking for some guys to deal with that don't include BS in the sales tactics go over to Lockwood KIA Al More

Very happy with the entire experience! We were just passing by to check out some used cars, and ended up buying a new 2015 Kia Optima Turbo from Lockwood Kia! As recent immigrants to Canada We were just passing by to check out some used cars, and ended up buying a new 2015 Kia Optima Turbo from Lockwood Kia! As recent immigrants to Canada, we were finding it extremely difficult to have loans approved to buy new cars. We felt resigned to buy a cheap used car as we figured we'd have to make a cash purchase. Then we met Jack here. He assured he'd have our car loan approved and then patiently spent time explaining the various options available. We went on a couple of test drives, and we decided on the Kia Optima Turbo. As promised, he (alongwith other fine folks there - Trent, Nav) got our loan approved, and we drove away in a brand new car next week (they didn't have the color we wanted and had to bring it in from another dealership). We are also especially thankful to the nice lady who kept our little girl entertained while we were there. A big thanks to Lockwood Kia! More

Amazing caring service Amazing courteous caring customer service in service department. Even Offered a ride home when no shuttle service on that day. And free gourmet coffee Amazing courteous caring customer service in service department. Even Offered a ride home when no shuttle service on that day. And free gourmet coffee offered. More