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Lockwood Kia
Oakville, ON
566 Reviews
The Lockwood Group has been servicing Oakville for over 30 years in the Automotive Retail Business. We have built our reputation on great customer service and a high level of professionalism. We are proud to service not only the Oakville area, but also Milton, Burlington and Mississauga. If you are coming from out of town drop by and we will be sure to greet you with a smile and a warm heart.
The Lockwood Group is especially excited with the new partnership with Kia due to our shared values. Kia’s brand slogan “The Power to Surprise” represents the company’s global commitment to surpassing customer expectations through continuous automotive innovation. Since 1973 the Lockwood Group has been committed to a similar goal of constantly surpassing customer’s expectations in customer service becoming the premier destination for superior customer experiences in both sales and service. Like our own motto says, “EXPERIENCE THE BEST.”
At Lockwood Kia you will be welcomed by our team of professional, honest and dedicated sales staff. We would like to welcome everyone to come in for a visit to learn more about this exciting new brand. Since becoming part of the growing Kia network in Canada we have developed an intense passion for this brand due to its award winning designs and affordable pricing. Our sales team will be happy to share their deep rooted knowledge of our products, and assist you with all of your automotive needs.
Our recent renovations are now complete but we've still got great things planned for the future. We hope that you will enjoy the enhancements and improvements that are still to come. We welcome any feedback or suggestions you, our customers and partners, have in making Lockwood Kia Oakville the premier Kia destination in Southern Ontario. Please be sure to follow us on twitter and facebook for the latest updates or contact us at any time at info@Lockwoodkia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 566 reviews
June 25, 2016
Top Notch Service I never knew how painless, stress free and FUN buying a new car can be until I walked into the Lockwood Kia dealership in Oakville. Sales representati I never knew how painless, stress free and FUN buying a new car can be until I walked into the Lockwood Kia dealership in Oakville. Sales representative CHARLES DIVITA and General Manager MICHAEL DEFREITAS were both outstanding in terms of delivering unforgettable, personalized Customer Service and truely made me feel special as new customer of their establishment. I highly recommend the dealership and the above mentioned gentlemen to anyone in need of a new or used vehicle. They both managed to cement my loyalty to KIA and sure turned me into a very happy customer driving off the lot in my brand new KIA Forte . More
by BD
June 23, 2016
I am a customer Just want to share my wonderful experience I have at Lockwood Kia Dealer. Meet with General Manager on Saturday and today I am in a new Kia Optima 201 Just want to share my wonderful experience I have at Lockwood Kia Dealer. Meet with General Manager on Saturday and today I am in a new Kia Optima 2016. Michael general manager know the bad situation I was in and he come through for me. This was my best experience in 20 years walking into a dealership. Thanks Michael DeFeitas (General Manager) More
by Adrian
Employees Worked With
June 21, 2016
Fast and easy This was as smooth of a process as one could ask for. Got the car I was looking for at the price that worked. Would highly recommend Lockwood Kia and This was as smooth of a process as one could ask for. Got the car I was looking for at the price that worked. Would highly recommend Lockwood Kia and Logan McMahon to anyone looking for a Kia. More
by Wsd16
Employees Worked With
Logan McMahon
June 16, 2016
Amazing! I didn't think getting a car would be this easy!!! Chris made everything very simple, worked very hard to get me the best possible car and rate, hig I didn't think getting a car would be this easy!!! Chris made everything very simple, worked very hard to get me the best possible car and rate, highly recommend. He's very friendly and easy to talk to! Thank you so much Chris!!! Amazing job and I LOVE my new car More
by Jessica
Employees Worked With
June 07, 2016
Fantastic Experience!!! This was by far the best experience I have had in buying a new car. The dealership was amazing with how friendly and knowledgeable there are. There This was by far the best experience I have had in buying a new car. The dealership was amazing with how friendly and knowledgeable there are. There was no pressure or pushiness; just amazing customer service. And of course I love my new Kia Forta. I would highly recommend Lockwood Kia. Keep up the great work guys!!! More
by Jaclyn
June 02, 2016
Amazing Experience This was the easiest car purchase EVER. I always thought buying a car was complicated but after my amazing experience with Lockwood Kia I know it does This was the easiest car purchase EVER. I always thought buying a car was complicated but after my amazing experience with Lockwood Kia I know it doesn't have to be. I walked in on a Tuesday and on Wednesday evening I was picking up my new car and they didn't even have my car in stock they were able to source the car I wanted and delivery it to me in 24hr from the time I walked in. All the staff was extremely attentive and made me feel that I was there #1 priority. Thank you to Mike, Mike and Logan. I love my new car and you all made this happen for me More
by Mollyjake2
May 30, 2016
Excellence! Everyone was very nice and helpful, they followed up promptly and they overall experience was excellent, we would recommend the staff at Lockwood Kia Everyone was very nice and helpful, they followed up promptly and they overall experience was excellent, we would recommend the staff at Lockwood Kia to everyone. Job well done! More
by Robert Jones
Employees Worked With
Other Employees :
Trent Flack, Charles Divita
May 19, 2016
Great experience. This was a great experience. Dave was very responsive and I felt like he listened. Trent followed through and was determined to get me exactly what I This was a great experience. Dave was very responsive and I felt like he listened. Trent followed through and was determined to get me exactly what I wanted - thank you. Michael took over the reigns and was great at explaining things and thank you to Armando who provided a great overview on pickup. Everyone was friendly. They are selling their car and positioned themselves in a positive light (to be expected) but when challenged on issues they were very open to dialogue ... I liked them. The experience was positive. I am excited about my future with my new Sorento. More
by Jennifer Berger
May 10, 2016
Pleasant Purchase Experince Having known the General Sales Manager for a long time during my career in the automotive aftermaket business made my purchase an easy task. Both the Having known the General Sales Manager for a long time during my career in the automotive aftermaket business made my purchase an easy task. Both the sales consultant David Moore, along with the GSM Trent Flack made the transaction straight forward with virtually no issues. A small issue, but not the dealer's responsibility, was from the manufacturer KIA. They do not provide the dealer with proper paint colour swatch selection for the Cadenza, which I found a little absurd taking into account the price they ask for a relatively high end vehicle. When you pay $45,000 for a vehicle one would think that a true paint colour swatch would be available to see, rather than looking at a colour selection on a brochure. More
by Brent
May 10, 2016
SERVICE GREAT DEALERSHIP< NO PRESSURE AND SALES STAFF VERY HELPFUL. MICHELLE WOLFE WAS VERY KIND AND CURTIOUS AND MADE SURE SHE COVERED ALL OF MY CONCERNS. GREAT DEALERSHIP< NO PRESSURE AND SALES STAFF VERY HELPFUL. MICHELLE WOLFE WAS VERY KIND AND CURTIOUS AND MADE SURE SHE COVERED ALL OF MY CONCERNS. More
by Brian
Employees Worked With
Other Employees :
Michelle, Wolfe, Trent Flack, Michelle Wolfe
