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Lockwood Kia

Oakville, ON

4.3
566 Reviews
The Lockwood Group has been servicing Oakville for over 30 years in the Automotive Retail Business. We have built our reputation on great customer service and a high level of professionalism. We are proud to service not only the Oakville area, but also Milton, Burlington and Mississauga. If you are coming from out of town drop by and we will be sure to greet you with a smile and a warm heart. The Lockwood Group is especially excited with the new partnership with Kia due to our shared values. Kia’s brand slogan “The Power to Surprise” represents the company’s global commitment to surpassing customer expectations through continuous automotive innovation. Since 1973 the Lockwood Group has been committed to a similar goal of constantly surpassing customer’s expectations in customer service becoming the premier destination for superior customer experiences in both sales and service. Like our own motto says, “EXPERIENCE THE BEST.” At Lockwood Kia you will be welcomed by our team of professional, honest and dedicated sales staff. We would like to welcome everyone to come in for a visit to learn more about this exciting new brand. Since becoming part of the growing Kia network in Canada we have developed an intense passion for this brand due to its award winning designs and affordable pricing. Our sales team will be happy to share their deep rooted knowledge of our products, and assist you with all of your automotive needs. Our recent renovations are now complete but we've still got great things planned for the future. We hope that you will enjoy the enhancements and improvements that are still to come. We welcome any feedback or suggestions you, our customers and partners, have in making Lockwood Kia Oakville the premier Kia destination in Southern Ontario. Please be sure to follow us on twitter and facebook for the latest updates or contact us at any time at info@Lockwoodkia.com.
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2400 South Service Rd West

Oakville, ON

L6L 5M9

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Showing 566 reviews

September 16, 2016

Excellent Customership Great customer service with all staff. Very helpful with any questions and are not hesiste to answer them. Espeically excellent advice from financial More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Guidotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2016

Best auto buying experience ever! My sales associate Charles Divita was knowledgeable, sensitive to my situation, was not ever aggressive in his sales approach and made me feel extreme More

by Ramona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Divita, Andrew Greco
September 15, 2016

Kia Rio 2017 Bought my very first car here. Looked around at the Forte and the Rio, ended up going with the Rio because I liked the size/look of it with the hatchb More

by KiaRio2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael DeFreitas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2016

Buying a new car. My wife and I came looking for a new car because our old one died. Michael and Logan both took turns helping us a Kia Forte over a 2 day period. Gr More

by Kiaf2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael DeFreitas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Holguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan McMahon
September 06, 2016

KIA Forte What great experience!. I have never purchased a KIA and was very impressed with the patience and knowledge of my salesperson. He put me at ease, was More

by KIA FOTE August 31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael DeFreitas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Holguin
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2016

Awesome Service From Start to Finish they were patient, understanding and a pleasure to deal with as they are very Knowledgeable on the products they offer. A Great overall experience wi More

by Deb W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Holguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Divita
August 25, 2016

Friendly and Professional Everyone we encountered at Lockwood Kia was welcoming and friendly. Armondo was a real pleasure to work with. He was very knowledgeable about the feat More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Holguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando Sy
August 23, 2016

Efficient, Detailed Information as Part of Amazing Service I was looking for a car, with minimizing the monthly cost being my main objective. Charles Divita helped me think outside the box which enabled me to More

by Valleiko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Divita
August 23, 2016

Nicest group of people Andrew & Logan were so helpful! I bought my new kia soul from there and i wouldnt of gone anywhere else. They were so responsive and easy to talk to! More

by taygimza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Greco, Logan McMahon
August 20, 2016

Do Not Deal with Jeff Wasiliw!! My husband and I were in to view some vehicles, as we are looking for a new car. We told Jeff Wasiliw (our sales rep) our specific needs and wants, a More

by Mr. & Mrs. Un satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Wasiliw
Aug 20, 2016 -

Lockwood Kia responded

Hello Mr. and Mrs. Unsatisfied, I apologize for your negative experience with Jeff. Sometimes not all personalities are alike. I can say that Jeff does not have any harmful intentions, we coach our sales staff to provide an easy, hassle free buying experience which is fully transparent. If you wish to still pursue a Kia vehicle, please let me know and I will be happy to assist you personally and ensure you receive a positive fun approach to the sales process.

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