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Lockwood Kia
Oakville, ON
566 Reviews
The Lockwood Group has been servicing Oakville for over 30 years in the Automotive Retail Business. We have built our reputation on great customer service and a high level of professionalism. We are proud to service not only the Oakville area, but also Milton, Burlington and Mississauga. If you are coming from out of town drop by and we will be sure to greet you with a smile and a warm heart.
The Lockwood Group is especially excited with the new partnership with Kia due to our shared values. Kia’s brand slogan “The Power to Surprise” represents the company’s global commitment to surpassing customer expectations through continuous automotive innovation. Since 1973 the Lockwood Group has been committed to a similar goal of constantly surpassing customer’s expectations in customer service becoming the premier destination for superior customer experiences in both sales and service. Like our own motto says, “EXPERIENCE THE BEST.”
At Lockwood Kia you will be welcomed by our team of professional, honest and dedicated sales staff. We would like to welcome everyone to come in for a visit to learn more about this exciting new brand. Since becoming part of the growing Kia network in Canada we have developed an intense passion for this brand due to its award winning designs and affordable pricing. Our sales team will be happy to share their deep rooted knowledge of our products, and assist you with all of your automotive needs.
Our recent renovations are now complete but we've still got great things planned for the future. We hope that you will enjoy the enhancements and improvements that are still to come. We welcome any feedback or suggestions you, our customers and partners, have in making Lockwood Kia Oakville the premier Kia destination in Southern Ontario. Please be sure to follow us on twitter and facebook for the latest updates or contact us at any time at info@Lockwoodkia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 566 reviews
October 25, 2016
Service experience I had to get service done at Lockwood Kia today and had excellent service. Armando was extremely helpful, sympathetic, and genuinely cares about the p I had to get service done at Lockwood Kia today and had excellent service. Armando was extremely helpful, sympathetic, and genuinely cares about the people he meets. I would go back to this location just because of him. More
by Lauren
Employees Worked With
Armando Sy, Jake Clark
October 24, 2016
A very satisfying experience our sales associate was very patient, thorough and friendly. First time anybody went through every detail about the car we purchased and helped us wi our sales associate was very patient, thorough and friendly. First time anybody went through every detail about the car we purchased and helped us with Bluetooth which is new to us. As seniors this was very important . More
by hore,joe1248
Employees Worked With
Charles Divita
October 24, 2016
Amazing!!! Christopher went out of his way to make this purchase an awesome experience. He went out of his way to get us the perfect vehicle for us.I absolutely Christopher went out of his way to make this purchase an awesome experience. He went out of his way to get us the perfect vehicle for us.I absolutely love my KIA Soul!!! More
by Shelley
Employees Worked With
October 18, 2016
Great people to deal with Chris was outstanding to deal with. He was a man of his word and took care of everything like he said he would. Completely happy and will deal with th Chris was outstanding to deal with. He was a man of his word and took care of everything like he said he would. Completely happy and will deal with them again. More
by Joe
Employees Worked With
September 30, 2016
Horrible Service Centre Bought a 2016 Sorento from Lockwood KIA earlier this year. Has under 20000 kms on it and we have had to take it into the shop 3 times. We just got it Bought a 2016 Sorento from Lockwood KIA earlier this year. Has under 20000 kms on it and we have had to take it into the shop 3 times. We just got it out of the shop (9/30/16 @ 4pm). After sitting there for an hour, their service centre told us in exact words "We reconnected the part, but it will most likely have to be fixed again" and "Bring it back in when the engine light comes on and we will most likely have to replace the part" Sure they have a great warranty, but 3 times in less than 5 months is a joke. More
by CD
Employees Worked With
Service Center
September 30, 2016
An Amazing Experience! If your considering a new or used vehicle, please make an effort to visit Lockwood Kia in Oakville. I contacted Charles Divita to take the Sorent If your considering a new or used vehicle, please make an effort to visit Lockwood Kia in Oakville. I contacted Charles Divita to take the Sorento V6 for a test drive. A great vehicle, just a little large for two people. After a few weeks and assessing my needs, I contacted Charles and he suggested taking the Sportage Turbo for a test drive. It was five passenger seating vs. seven passenger. I was extremely impressed with the vehicle and the options that were included on the SX model. I picked up the vehicle on September 30th, one day after making a deposit. Within less then 24 hours, the vehicle was ready for pickup with a remote starter installed along with other accessories! First class service without a doubt. The entire process was seamless and professional. I never felt pressured and they helped me assess my needs in a vehicle. Thank you Charles, Michael, Andrew and the rest of the Lockwood team for a great experience! More
by Paul D.
September 23, 2016
Great customer service Armando (and Andrew) gave me a fantastic deal on my vehicle, they really wanted my business and wanted to me to be happy in the process, such a better Armando (and Andrew) gave me a fantastic deal on my vehicle, they really wanted my business and wanted to me to be happy in the process, such a better experience compared to the other dealership I had gone to beforehand. I am so very happy I came here, the customer service is very impressive and I recommend this dealership to anyone. Thank you, I couldn't love my new Kia Soul more! More
by Lauramc
Employees Worked With
Armando Sy, Andrew Greco
September 22, 2016
The BEST Thank you so much to the amazing Christopher Guidotti at Lockwood Kia!! He really is the Best! Love my new Kia Forte 😀 Couldn't have done it without Thank you so much to the amazing Christopher Guidotti at Lockwood Kia!! He really is the Best! Love my new Kia Forte 😀 Couldn't have done it without Christopher!! More
by SusanRN
Employees Worked With
September 21, 2016
Amazing Sales Staff The sales assoctiate, Charles was fantastic. Went to see him for a used vehicle for my fiance and I walked out with a new Kia Rio to replace my used K The sales assoctiate, Charles was fantastic. Went to see him for a used vehicle for my fiance and I walked out with a new Kia Rio to replace my used Kia Forte. Financing it was a breeze, the finance manager was great to deal with as well. Both Charles and the the manager Andrew sat in my new car with me and went thru the new features. Charles called me and followed up after my sale to check up on me which is great service. More
by chriscoutufromthesoo
Employees Worked With
Charles Divita, Andrew Greco
September 16, 2016
Sold me my first BMW Between Amy and Andrew they we're so fast and efficient and help everything push through right over the phone because I do not live close! Thank you s Between Amy and Andrew they we're so fast and efficient and help everything push through right over the phone because I do not live close! Thank you so much for your proffessionalism, and amazing customer service! Loving my beamer! More
by Kelly123
Employees Worked With
Amy Van Zandt, Andrew Greco
