Lockwood Kia

Simply the best! We never thought we'd be able to buy a new 2017 Kia Sorento considering the options we wanted. Charles made it happen! The car is amazing! It was cert We never thought we'd be able to buy a new 2017 Kia Sorento considering the options we wanted. Charles made it happen! The car is amazing! It was certainly put to the test with the weather we've had up North. Dealing with Lockwood Kia was the best buying experience we've ever had. Charles made us feel like we were his only customers. We never felt rushed or pressured. He gave us his undivided attention and was always quick to respond to any questions. There was always someone completely available to accommodate us in any way. What attracted us most to Charles was his genuine concern to make us happy. His honesty is refreshing and it stems from a true sense of character. He took the time to teach us everything we need to know about our new purchase and assured us that he will continue to be there for us. You can believe it! Thank you Charles Divita, Michael Holguin, Andrew Greco and everyone at Lockwood Kia for your professionalism, your hard work and your friendship. You're simply the best! Randy & Cathy Cox More

Yes, I'd purchase a vehicle here again! First off, let me start by saying that I don’t often write consumer reviews, actually I’ve only ever written one. It was for a beautiful boutique hot First off, let me start by saying that I don’t often write consumer reviews, actually I’ve only ever written one. It was for a beautiful boutique hotel I stayed at on my birthday called the OBAN INN. It’s located in Niagara-On-The-Lake if anybody is interested. This review however is for a car dealership called LOCKWOOD KIA, located off Bronte Rd in Oakville Ontario. When I think about buying and trading a car, I get very nervous, and for good reason, It’s a nerve racking affair… My hard earned money is at stake and I just know I’m going to get pressured into purchasing a vehicle with a bunch of value added features that I can’t afford. I’m not an aggressive guy, and for that reason the entire process of purchasing a vehicle literally makes my skin crawl. My intuition’s were true, until I called Lockwood Kia and spoke with a sales rep by the name of Charles Divita. It was a very welcoming conversation, that made me feel at ease. Previously, I had called and visited a couple other dealerships in the area, and honestly the only word that I can use to sum up my experiences would be “Greasy”. Talking to Charles on the other hand just felt normal. After our initial conversation, I booked an appointment to test drive a vehicle and met the other folks at Lockwood Kia, including the financial services manager Micheal Holguin, who again was an absolute gentleman to deal with. To make a long story short, the vehicle is sitting in my driveway and I’m writing this review the night of purchasing it. No buyers remorse here. In fact, I feel like this is one of the best decisions and experiences I’ve had in my life. I guess some business just get it right. I believe what happened to me however did not happen by accident. I think the kind culture at Lockwood Kia is embedded in their DNA as a whole. I mean everybody there had the same graceful attitude - overwhelmingly friendly and super helpful. I guess good energy is infectious. These guys really get it! I don’t think I was special in any way, I bet they treat everybody walking through the door with utmost respect, whether they’re purchasing the most or least expensive vehicle. They consistently asked if I wanted a coffee, water or if I needed anything. They hung out and chatted with my father while I was busy doing paper work. I never felt pressured or overwhelmed in any way. I made a fair deal and I purchased the vehicle I’ve always wanted…from a bunch of honest nice guys. I do marketing for wineries in the Niagara Peninsula, so naturally I relate everything to wine. I often review wines as a result. I always start by describing the smell of the wine, what it taste like and how it feels, but quite honestly it always comes down to one simple question… “would I purchase it again?” and, that simple question has validity here. Yes, I would most definitely purchase a vehicle from Lockwood Kia again. In fact, I plan on purchasing my Fiancé’s vehicle here next year. So that’s it, that’s my two cents. If you want a good experience when purchasing a vehicle, go to Lockwood Kia. They have lots of high quality vehicles on their lot. But lets call a spade a spade, you can purchase a vehicle anywhere, it’s the people in this world that make all the difference. Cheers, Brad Mate More

Great 1st experience with Kia I had a wonderful car buying experience with the staff at Lockwood Kia. It was a pleasure dealing with Andrew Greco, Logan McMahon, Michael DeFreitas, I had a wonderful car buying experience with the staff at Lockwood Kia. It was a pleasure dealing with Andrew Greco, Logan McMahon, Michael DeFreitas, and Matthew Holguin. The staff were professional, knowledgeable, and I never felt like they were "out to get me", which unfortunately, is how most customers feel when going through the car buying process. Would gladly recommend this particular Kia dealership to friends/family. More

Mind changing experience ! After spending few hours surfing the net searching for the right vehicle, and based on the amount of negative articles about dealerships and salespeop After spending few hours surfing the net searching for the right vehicle, and based on the amount of negative articles about dealerships and salespeople I came across on the web, I was a little bit worried about being "taken" by dishonest salesmen..or inappropriate business practices when I walked into Lockwood Kia. It only took me few minutes to realize that Logan was truly helping me to decide the best choice of vehicle for me and my family and Michael was running real numbers on his computer in order to help me decide the trim and add-ons that will suit me best without crossing the boundaries of my budget. On my second trip to the dealer I walked in ready to shake hands to the Good People that where helping me with the purchase, I wasn't afraid no more about dishonest people or unproffessional business conduct..I was simply glad that I found a dealership were the team that runs it offered me the highest levels of costumer care and professionalism in a friendly and enjoyable environment . With that being said I highly recommend this Dealer and its Team if you are in the process of purchasing a vehicle because with them it will be simply pleasant. One Happy Costumer. More

Great service, great dealer I was buying my first car and they were very helpful in the process from start to finish. Would definitely recommend dealership and Logan. Thumbs up I was buying my first car and they were very helpful in the process from start to finish. Would definitely recommend dealership and Logan. Thumbs up More

New Car Purchase An all round enjoyable experience, Amy was very pleasant, helpful and knowledgeable and took time to answer any questions that we had and demonstrate An all round enjoyable experience, Amy was very pleasant, helpful and knowledgeable and took time to answer any questions that we had and demonstrate the features of the vehicle. At no time was there any sales pressure and the initial visit, test drive and delivery were all handled in a friendly and relaxed manner. More

Matthew Lovell's first Car Sale I was pleased that I had Matt as my salesman and found out that I was his first sale. He had lots of help and advise along the way with Andrew Greco I was pleased that I had Matt as my salesman and found out that I was his first sale. He had lots of help and advise along the way with Andrew Greco (in the conning tower), Michael DeFreitas, Amy Zandt and Matthew Holguin. All worked hard to get me a satisfactory deal on a beautiful Kia Forte EX Luxury. I never signed so many papers for a purchase in all my life. I love my car and thank all for a pleasant experience with a minimum of stress. Don B. More

A good car purchase experience I have purchased quite a few cars over the years, mainly in Montreal and in the Toronto and Oakville area, and found my experience so far with Lockwoo I have purchased quite a few cars over the years, mainly in Montreal and in the Toronto and Oakville area, and found my experience so far with Lockwood Kia to be one of the best. Charles Divita was very helpful and took me through the purchase experience with patience and effective explanations. A pleasure to deal with. More

Most trusted dealership I recently bought a BMW 3 series at Kia Lockwood. One big misconception is that a Kia dealership only carries kia's. Since I learned that this is not I recently bought a BMW 3 series at Kia Lockwood. One big misconception is that a Kia dealership only carries kia's. Since I learned that this is not true, I have purchased all of my non Kia vehicles over the past 5 years from Lockwood. I have always had a positive experience with a very knowledgeable and helpful GM, Michael Defreitas. He runs a trustworthy dealership that you can count on for all of your vehicle needs and services. Also, tthe sales staff Matthew and Charles are always a pleasure to work with. You will not be dissapointed. I can assure you that. More

A VERY SMOOTH RIDE! From the moment we walked into Lockwood Kia, the customer service was EXCELLENT! Charles Divita, the Sales Associate we dealt with, was very friendly From the moment we walked into Lockwood Kia, the customer service was EXCELLENT! Charles Divita, the Sales Associate we dealt with, was very friendly, relaxed and patient. Charles went out of his way to ensure that all our questions were answered and that our needs were met. At no point did we feel pressured to make a decision. After several visits to Lockwood Kia and various other dealerships, we were so impressed with Charles, and the service he provided, that we decided to purchase TWO new vehicles: a Soul and a Rio5! Thanks to Charles and the other Lockwood Kia staff who helped us throughout this process, we are now happy Kia owners! Without any hesitation whatsoever, we would recommend Lockwood Kia and Charles Divita to anyone planning to purchase a new or used vehicle! Thank you, Charles, for the “smooth ride!” Maury & Liz More