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Lockwood Kia
Oakville, ON
566 Reviews
The Lockwood Group has been servicing Oakville for over 30 years in the Automotive Retail Business. We have built our reputation on great customer service and a high level of professionalism. We are proud to service not only the Oakville area, but also Milton, Burlington and Mississauga. If you are coming from out of town drop by and we will be sure to greet you with a smile and a warm heart.
The Lockwood Group is especially excited with the new partnership with Kia due to our shared values. Kia’s brand slogan “The Power to Surprise” represents the company’s global commitment to surpassing customer expectations through continuous automotive innovation. Since 1973 the Lockwood Group has been committed to a similar goal of constantly surpassing customer’s expectations in customer service becoming the premier destination for superior customer experiences in both sales and service. Like our own motto says, “EXPERIENCE THE BEST.”
At Lockwood Kia you will be welcomed by our team of professional, honest and dedicated sales staff. We would like to welcome everyone to come in for a visit to learn more about this exciting new brand. Since becoming part of the growing Kia network in Canada we have developed an intense passion for this brand due to its award winning designs and affordable pricing. Our sales team will be happy to share their deep rooted knowledge of our products, and assist you with all of your automotive needs.
Our recent renovations are now complete but we've still got great things planned for the future. We hope that you will enjoy the enhancements and improvements that are still to come. We welcome any feedback or suggestions you, our customers and partners, have in making Lockwood Kia Oakville the premier Kia destination in Southern Ontario. Please be sure to follow us on twitter and facebook for the latest updates or contact us at any time at info@Lockwoodkia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 566 reviews
March 13, 2017
Excellent Service My wife and I bought our new Kia Sedona and Love Love it. Adam was awesome in the delivery of the vehicle. He went over all the features and how to My wife and I bought our new Kia Sedona and Love Love it. Adam was awesome in the delivery of the vehicle. He went over all the features and how to use our new Android Auto. Lockwood KIA feels like coming home all the staff are very friendly with a hello and a smile. Thank you again Adam and the gang at Lockwood More
by gizmo0606
Employees Worked With
Adam Wood
March 12, 2017
Very helpful The people that are working here are very friendly and had a welcoming environment. They gave us all the information we needed and knew their knowled The people that are working here are very friendly and had a welcoming environment. They gave us all the information we needed and knew their knowledge about the car we were looking at. More
by Vanessa
March 03, 2017
Love my new Kia Sportage Always professional and pleasant. Very transparent with pricing and was able to get me into new car very quickly. Would recommend this dealership to a Always professional and pleasant. Very transparent with pricing and was able to get me into new car very quickly. Would recommend this dealership to anyone looking for a Kia or another type of used vehicle. More
by LMP
Employees Worked With
February 21, 2017
Professional Staff I picked up the Kia Soul EV past weekend. I had a fantastic experience. I found staff to be very professional and knowledgeable. They were very patien I picked up the Kia Soul EV past weekend. I had a fantastic experience. I found staff to be very professional and knowledgeable. They were very patient with me and answered all my questions. At the time of pick up they went over all the features of the car, it took an hour. That tells you that they care even after they have sold you a car. I livein Thornhill and there are two Kai dealerships within 5KM of my house. I decided to drive all the way to Oakville/Burlington because of their customer service More
by Mike
February 13, 2017
Absolute Perfection Totally the best experience I have had purchasing a vehicle. Very thorough, accomidating, helpful and professional all wrapped into one package. Would Totally the best experience I have had purchasing a vehicle. Very thorough, accomidating, helpful and professional all wrapped into one package. Would definitely recommend Lockwood KIA and of course Christopher to all my family and friends. Thank you so much for a job well done More
by Startthecar
February 08, 2017
Excellent customer service Lockwood Kia not only has fantastic new Kias, they also carry a wide variety of used vehicles. Matthew provided knowledge and was very patient with my Lockwood Kia not only has fantastic new Kias, they also carry a wide variety of used vehicles. Matthew provided knowledge and was very patient with my wife and I as we decided which vehicle if any was going to serve our needs. I would highly reccomend Lockwood Kia and Matthew any time you are in the need of a new or pre owned vehicle. More
by Darcy1985
February 03, 2017
Superior customer service! The team at Lockwood Kia is transparent, friendly and helpful. I highly recommend working with them when purchasing/leasing a vehicle as they are a gr The team at Lockwood Kia is transparent, friendly and helpful. I highly recommend working with them when purchasing/leasing a vehicle as they are a group of knowledgeable, caring individuals who made the process a breeze. Thanks for everything. I am loving my new Kia! More
by Amanda
Employees Worked With
Other Employees :
Charles Divita, Andrew Greco
January 20, 2017
New car Was very helpful explained everything. Answered all our questions listen to all our concerns . He is knowledgeable in regards to the vehicles. He wa Was very helpful explained everything. Answered all our questions listen to all our concerns . He is knowledgeable in regards to the vehicles. He was very professional. More
by Maureen
January 02, 2017
Love the transparency I spoke to Charles and I loved the transparency, honesty with which he provided guidance on purchasing a car. Bringing all the factors and negotiables I spoke to Charles and I loved the transparency, honesty with which he provided guidance on purchasing a car. Bringing all the factors and negotiables upfront really reduces the tension for any buyer (at least for me). The reviews before me were right on the spot... More
by Vinny
Employees Worked With
Charles Divita
December 26, 2016
Not that easy to get what was that experience There is a conflict of interests... in the position of "Sales Consultant & Finance Manager". Guy was trying to sell me not a car but a financing. H There is a conflict of interests... in the position of "Sales Consultant & Finance Manager". Guy was trying to sell me not a car but a financing. He did not know anything about the car he was selling... ok, it was not a Kia but... man, prepare yourself, get some knowledge about a product you are going to sell a customer... it is a weird way to sell stuff, does it really work? Strange aftertaste ... feels like Lockwood Kia has line of customers and they do not care a bit about A customer, because the line is still long... as an example - if you call one sales and set a meeeting - do not expect the same guys will meet you. as well as if you call sales manager for a few times - do not expect to get a callback, even if you leave few messages and get few "he'll call you beck in 5-10 minutes" closer to the case- a mileage of cars(hope only used) could be not accurate for few thousand; make sure with used cars you check a carproof for all the info ads say, i.e. quantity of the owners could me more then announced; and as result of ... - Lockwood Kia ad. claims - "At Lockwood Kia we are honest, straightforward and genuine" - I'd recommend - check, rely only on your own eyes and ears, do not believe any shallow mottos and words More
by valday.ab
