Lockwood Kia

Great customer experience! It was an absolute pleasure dealing with Armando. Armando’s honesty was truly refreshing especially after our experience when shopping around. We did It was an absolute pleasure dealing with Armando. Armando’s honesty was truly refreshing especially after our experience when shopping around. We did not feel that we were being pressured into a purchase. He answered all our questions and made recommendations that would suit our needs. Armando leads his team by example which was demonstrated by everyone at the dealership that we interacted with follows his lead in providing a great customer experience. Even after we took delivery of our vehicle I had a few questions and Armando was happy to assist. From the moment we walked into the dealership Matthew Holguin was courteous and professional and made us feel that we were a valued customer. He ensured that I was updated regarding the status of the delivery of my vehicle and promptly responded to my phone calls. Michael Holguin provided us with all the details regarding financing and even went the extra mile to look into further options that I requested from him. Logan assisted us during the pickup of our vehicle and, again, we were treated with courtesy and professionalism. I would recommend this dealership to anyone in the market for a vehicle. Thank you Armando and team for making our vehicle buying experience truly stress free. More

Hands Down the Best Service in Ontario! I can't say enough about the people at Lockwood Kia. I've switched KIA dealerships a total of 4 times and finally and thankfully found this dealership I can't say enough about the people at Lockwood Kia. I've switched KIA dealerships a total of 4 times and finally and thankfully found this dealership. Friendly, experienced, funny, and just all around good people found at Lockwood. My Service Advisor Mr. Giulio Michetti,really takes the time to ensure that all of my car and my needs are met as a customer. The former Service Advisor Jake was also awesome but he has since moved over to the selling side--I'm so glad that I found them. I now live in Ottawa and still make the trip back to Oakville because I think their service is stellar and I want my car to be serviced by the best. Cheers and thanks GM Mike DeFreitas, Nicole at Reception, Giulio, Bill, John, Mat,Jacob and the rest of the team for having my back when it comes to my car. See you soon for an oil change! Jennifer More

Charles Goes Above and Beyond Charles made the process of buying a vehicle very enjoyable. He created a no pressure environment and genuinely cared about my experience. His custome Charles made the process of buying a vehicle very enjoyable. He created a no pressure environment and genuinely cared about my experience. His customer service standards are exceedingly above average and it was clearly important to him that I was provided exceptional support. It's refreshing to find someone so genuine and so knowledgable at the same time. If you go to Lockwood Kia, ask for Charles. He'll go above and beyond your expectations. More

Great car fantastic service Thank you to all who helped me select my Kia Soul. I love this car, my Kia Soul. It's exactly what I was looking for. The entire process ran incredib Thank you to all who helped me select my Kia Soul. I love this car, my Kia Soul. It's exactly what I was looking for. The entire process ran incredibly smoothly from start to finish. A special thank you goes out to Matthew Holguin, a great guy to deal with. He's knowledgeable friendly and personable. No hardcore sales, instead he listened to what I was looking for. I was open to new or used. Both options were discussed and based on my needs, I got exactly what I needed and wanted. He's a super sweet guy and would recommend Don't want to leave out the rest of the gang though. This is more like a family atmosphere of people that care, rather than pushy sales people. Andrew the sales manager was very knowledgeable and helpful along the way. I trusted his point of view and value his expertise. Also want to thank Michael Holguin, for his friendly and knowledgeable guidance on warranties. The two bros are great to deal with. Thank you Lockwood Kia, you made this experience a great one! More

Amazing Giulio was terrific , he explained every aspect of the service I was having done. He's also went through the entire multi point inspection and answerd Giulio was terrific , he explained every aspect of the service I was having done. He's also went through the entire multi point inspection and answerd all my questions . He was extremely polite . More

Excellent Experience Buying My New Forte Both my salesman Charles, and Michael were very knowledgeable and professional during my visits and negotiations to purchase a new vehicle. I was sur Both my salesman Charles, and Michael were very knowledgeable and professional during my visits and negotiations to purchase a new vehicle. I was sure that they were looking out for my best interest in all areas of the sale. More

Amazing service with heart If you want really fast results with a caring manor about the whole experience from start to finish, then Deal Directly with Chris! Thank you so much If you want really fast results with a caring manor about the whole experience from start to finish, then Deal Directly with Chris! Thank you so much for everything you do for your clients Chris keep it up! More

Wonderful Experience!! This is my first time dealing with Lockwood Kia. I picked up my vehicle on Sept 5 2017. Excellent sales staff. I found Logan to be most helpful in m This is my first time dealing with Lockwood Kia. I picked up my vehicle on Sept 5 2017. Excellent sales staff. I found Logan to be most helpful in making my purchasing experience a good one. They did not have a vehicle in the color that I wanted at the Lockwood location.Was pleasantly surprised when I was told that they found one at another location. Upon pick up, Logan took the time to give me a quick tutorial ( had not done a test drive before then at Lockwood's). Logan is quite professional and not forceful in helping you make a decision. He is a good listener and explains things well in layman's terms. Logan seems enthused and is passionate about what he does. He is definitely a great asset to Lockwood Kia. Hopefully he is still there when I make my next purchase and hopefully Lockwood's service centre is just as good. More

Excellent Service!!! It was a great Pleasure working with Matthew, he was very polite,helpful and knowledgeable about the Cars and features. He is a great people person a It was a great Pleasure working with Matthew, he was very polite,helpful and knowledgeable about the Cars and features. He is a great people person and salesman, with a lot of respect and great smile. I made the decision of purchasing the vehicle because of the deal that adjust to my budget but mainly because of the experience with Mat!!! When I was receiving the vehicle he made the process very smooth and explained all the features of my car very precise and understandable, I personally think he gave the extra mile with me and I really appreciate it. Once again thanks great Lockwood KIA team and thanks Mathew Holguin for this wonderful experience. More

Easy to deal with and a pleasure I came in to look around at what Kia offers in vehicles, as I was ready to replace my old car. Matthew was a pleasure to deal with. A really nice, f I came in to look around at what Kia offers in vehicles, as I was ready to replace my old car. Matthew was a pleasure to deal with. A really nice, friendly, happy guy. As my son says: "He's always smiling!" He explained the vehicle's features with ease and answered questions honestly. He did not force the conversation, nor was it ever scripted. He really listened during the whole process. Matthew was prompt to return my call after the purchase of my new Forte. I thought there was an issue with my vehicle so I brought the car in for inspection. He found the cause, offered a solution that eased my mind quickly. He always treated me with courtesy and respect. I would wholeheartedly recommend Matthew Holguin to anyone looking for a new vehicle. Thanks Matthew! More