Lockwood Kia

Good experience. I was dealing with Charles Divita during the purchase of my car and had a great experience. Charles is knowledgeable about Kia products and he answer I was dealing with Charles Divita during the purchase of my car and had a great experience. Charles is knowledgeable about Kia products and he answered all my questions. Charles is friendly and I did not feel pressured into buying more than I needed. More

WOW what a great dealership!!!! and great team. Christian Kusiewicz, What a guy with a great backing from a great dealership. Christian and the team at Kia Lockwood went above and beyond to help us Christian Kusiewicz, What a guy with a great backing from a great dealership. Christian and the team at Kia Lockwood went above and beyond to help us, we were newly landed in the country from South Africa and they made us feel so welcome and willing to help us at any cost. Christian was always willing to help us in any way, he even picked us up to take us the dealership. for us this was something very new coming from South Africa. I wanted to say that i would send people to Lockwood Kia anytime. They helped us so much and i really wanted to thank a big thank you from both myself and my Wife. P.S thanks for the the Biltong, i nice taste of home. Thanks once again and we will be in touch Kind regards Mark Briedenhann More

Great help, knows his stuff!! Chris is even more awesome than my hero Deadpool! He helped me get approval and good financing deal that works for my needs. I had been struggling t Chris is even more awesome than my hero Deadpool! He helped me get approval and good financing deal that works for my needs. I had been struggling to get my dream car, Challenger, and been turned down by many other places because I didn't meet their rigid requirements, and sometimes the other places would even go 180 and back out on a deal-in-progress or the finances would not pass because they didn't think my credit score was high enough. I have been working so hard to be financially capable to get my Challenger. I really missed having one since a drunk driver crashed into my old 2009 one and totally ruined it beyond repair. Thanks Chris for bringing me to my happy place, out of depressing feelings now that I can have my car-baby! More

Very pleasant experience from start to finish I visited the dealership first time to see what they have in terms of electric vehicles. Charles took care of me and my wife ... I found him very cust I visited the dealership first time to see what they have in terms of electric vehicles. Charles took care of me and my wife ... I found him very customer oriented and knowledgeable, down to technical details of the vehicles, which is a rare combination these days. It was very smooth transaction from a test drive to delivery of the new car. I hope I will be able to give Charles and Lockwood Kia first opportunity on my next car business. More

No pressure - full transparency From the initial email to the final overview of the car when the new keys were in my hand - Charles was professional, and went above and beyond to ma From the initial email to the final overview of the car when the new keys were in my hand - Charles was professional, and went above and beyond to make the experience comfortable and pressure free. The entire dealership provided a good experience - very different from years ago when I bought my last car. They are ALL about a positive customer experience and it shows. Love the Kia Sorento too! More

Great customer experience! It was an absolute pleasure dealing with Armando. Armando’s honesty was truly refreshing especially after our experience when shopping around. We did It was an absolute pleasure dealing with Armando. Armando’s honesty was truly refreshing especially after our experience when shopping around. We did not feel that we were being pressured into a purchase. He answered all our questions and made recommendations that would suit our needs. Armando leads his team by example which was demonstrated by everyone at the dealership that we interacted with follows his lead in providing a great customer experience. Even after we took delivery of our vehicle I had a few questions and Armando was happy to assist. From the moment we walked into the dealership Matthew Holguin was courteous and professional and made us feel that we were a valued customer. He ensured that I was updated regarding the status of the delivery of my vehicle and promptly responded to my phone calls. Michael Holguin provided us with all the details regarding financing and even went the extra mile to look into further options that I requested from him. Logan assisted us during the pickup of our vehicle and, again, we were treated with courtesy and professionalism. I would recommend this dealership to anyone in the market for a vehicle. Thank you Armando and team for making our vehicle buying experience truly stress free. More

Hands Down the Best Service in Ontario! I can't say enough about the people at Lockwood Kia. I've switched KIA dealerships a total of 4 times and finally and thankfully found this dealership I can't say enough about the people at Lockwood Kia. I've switched KIA dealerships a total of 4 times and finally and thankfully found this dealership. Friendly, experienced, funny, and just all around good people found at Lockwood. My Service Advisor Mr. Giulio Michetti,really takes the time to ensure that all of my car and my needs are met as a customer. The former Service Advisor Jake was also awesome but he has since moved over to the selling side--I'm so glad that I found them. I now live in Ottawa and still make the trip back to Oakville because I think their service is stellar and I want my car to be serviced by the best. Cheers and thanks GM Mike DeFreitas, Nicole at Reception, Giulio, Bill, John, Mat,Jacob and the rest of the team for having my back when it comes to my car. See you soon for an oil change! Jennifer More

Charles Goes Above and Beyond Charles made the process of buying a vehicle very enjoyable. He created a no pressure environment and genuinely cared about my experience. His custome Charles made the process of buying a vehicle very enjoyable. He created a no pressure environment and genuinely cared about my experience. His customer service standards are exceedingly above average and it was clearly important to him that I was provided exceptional support. It's refreshing to find someone so genuine and so knowledgable at the same time. If you go to Lockwood Kia, ask for Charles. He'll go above and beyond your expectations. More