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Lockwood Kia
Oakville, ON
566 Reviews
The Lockwood Group has been servicing Oakville for over 30 years in the Automotive Retail Business. We have built our reputation on great customer service and a high level of professionalism. We are proud to service not only the Oakville area, but also Milton, Burlington and Mississauga. If you are coming from out of town drop by and we will be sure to greet you with a smile and a warm heart.
The Lockwood Group is especially excited with the new partnership with Kia due to our shared values. Kia’s brand slogan “The Power to Surprise” represents the company’s global commitment to surpassing customer expectations through continuous automotive innovation. Since 1973 the Lockwood Group has been committed to a similar goal of constantly surpassing customer’s expectations in customer service becoming the premier destination for superior customer experiences in both sales and service. Like our own motto says, “EXPERIENCE THE BEST.”
At Lockwood Kia you will be welcomed by our team of professional, honest and dedicated sales staff. We would like to welcome everyone to come in for a visit to learn more about this exciting new brand. Since becoming part of the growing Kia network in Canada we have developed an intense passion for this brand due to its award winning designs and affordable pricing. Our sales team will be happy to share their deep rooted knowledge of our products, and assist you with all of your automotive needs.
Our recent renovations are now complete but we've still got great things planned for the future. We hope that you will enjoy the enhancements and improvements that are still to come. We welcome any feedback or suggestions you, our customers and partners, have in making Lockwood Kia Oakville the premier Kia destination in Southern Ontario. Please be sure to follow us on twitter and facebook for the latest updates or contact us at any time at info@Lockwoodkia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 566 reviews
February 09, 2018
Great Customer Service Salem has always been helpful whenever i have questions in relation to my car. I would 100% recommend that anyone looking for a Kia contact him. Salem has always been helpful whenever i have questions in relation to my car. I would 100% recommend that anyone looking for a Kia contact him. More
by Jamesinwood
Employees Worked With
SALEM AL-GHAREIB
February 02, 2018
Michael the general manager was very helpful and honest. 5 e Great honest, straight forward experience. The product is second to none in the market along with excellent sales and customer support. They set the e Great honest, straight forward experience. The product is second to none in the market along with excellent sales and customer support. They set the example for the automotive industry. Matt More
by Matty101
January 27, 2018
Great service Giulio provided me with an excellent service experience from the minute I parked in the service drive-thru. Went above and beyond to ensure my vehicle Giulio provided me with an excellent service experience from the minute I parked in the service drive-thru. Went above and beyond to ensure my vehicle was serviced properly. No BS. No gimmicks. A+++ More
by PinoyDad13
Employees Worked With
Giulio Michetti
January 16, 2018
They end offering me something different for what I apply Matthew has a very good level of service but the dealer policy aren't cleared based on what you apply and what they end offer you for when you need it Matthew has a very good level of service but the dealer policy aren't cleared based on what you apply and what they end offer you for when you need it. I apply to a 7 year financing and they end offering me a 3 year lease. I don't apply with them for lease and they want to attach me with any type of loan different of what I apply even expecting to wait for them up to 90 days to find me a better financing options. Nobody with a car need will wait for that period. I loose the deposit and they loose me and relatives as a customers. I don't recommend this dealer. More
by RTejeda
January 09, 2018
Rude and disrespectful assistant sales manager Armando Went to test drive a potential vehicle I wanted to trade in my car for. Proceeded to watch Armando take my car for a joy ride right in front of my Went to test drive a potential vehicle I wanted to trade in my car for. Proceeded to watch Armando take my car for a joy ride right in front of my eyes (he didn't know I was test driving another car behind him). He was flooring my car, driving like a maniac, and I wasn't even close to keeping up (I tried) in the vehicle I was test driving. After confronting him he was rude and I felt awful for even visiting this place. Never again. How can you treat a customers vehicle like that AND be so rude afterwards. Never received an apology and the sales guy agreed with me, Armando was completely wrong to do that... So how do they treat the cars they sell if they treat mine in that way? More
by DisgustedCustomer
Employees Worked With
Armando Sy
December 22, 2017
Good experience. I was dealing with Charles Divita during the purchase of my car and had a great experience. Charles is knowledgeable about Kia products and he answer I was dealing with Charles Divita during the purchase of my car and had a great experience. Charles is knowledgeable about Kia products and he answered all my questions. Charles is friendly and I did not feel pressured into buying more than I needed. More
by Kia Soul EV
Employees Worked With
Charles Divita
December 21, 2017
WOW what a great dealership!!!! and great team. Christian Kusiewicz, What a guy with a great backing from a great dealership. Christian and the team at Kia Lockwood went above and beyond to help us Christian Kusiewicz, What a guy with a great backing from a great dealership. Christian and the team at Kia Lockwood went above and beyond to help us, we were newly landed in the country from South Africa and they made us feel so welcome and willing to help us at any cost. Christian was always willing to help us in any way, he even picked us up to take us the dealership. for us this was something very new coming from South Africa. I wanted to say that i would send people to Lockwood Kia anytime. They helped us so much and i really wanted to thank a big thank you from both myself and my Wife. P.S thanks for the the Biltong, i nice taste of home. Thanks once again and we will be in touch Kind regards Mark Briedenhann More
by Mark,Briedenhann1978
Employees Worked With
Christian Kusiewicz
December 16, 2017
Great help, knows his stuff!! Chris is even more awesome than my hero Deadpool! He helped me get approval and good financing deal that works for my needs. I had been struggling t Chris is even more awesome than my hero Deadpool! He helped me get approval and good financing deal that works for my needs. I had been struggling to get my dream car, Challenger, and been turned down by many other places because I didn't meet their rigid requirements, and sometimes the other places would even go 180 and back out on a deal-in-progress or the finances would not pass because they didn't think my credit score was high enough. I have been working so hard to be financially capable to get my Challenger. I really missed having one since a drunk driver crashed into my old 2009 one and totally ruined it beyond repair. Thanks Chris for bringing me to my happy place, out of depressing feelings now that I can have my car-baby! More
by MC
Employees Worked With
December 15, 2017
Very pleasant experience from start to finish I visited the dealership first time to see what they have in terms of electric vehicles. Charles took care of me and my wife ... I found him very cust I visited the dealership first time to see what they have in terms of electric vehicles. Charles took care of me and my wife ... I found him very customer oriented and knowledgeable, down to technical details of the vehicles, which is a rare combination these days. It was very smooth transaction from a test drive to delivery of the new car. I hope I will be able to give Charles and Lockwood Kia first opportunity on my next car business. More
by mxs
December 07, 2017
No pressure - full transparency From the initial email to the final overview of the car when the new keys were in my hand - Charles was professional, and went above and beyond to ma From the initial email to the final overview of the car when the new keys were in my hand - Charles was professional, and went above and beyond to make the experience comfortable and pressure free. The entire dealership provided a good experience - very different from years ago when I bought my last car. They are ALL about a positive customer experience and it shows. Love the Kia Sorento too! More
by Brett Smith
Employees Worked With
Charles Divita
