Lockwood Kia

Awesome car! I bought a 2018 Kia forte ex model and satisfied with the car but when it comes to financing, that is where confusion goes in. I was hoping to get a I bought a 2018 Kia forte ex model and satisfied with the car but when it comes to financing, that is where confusion goes in. I was hoping to get a best deal due to 0% finance interest and somehow ended up paying extra a month for some additional warranty. I wanted to remove extra warranty but somehow it is already been done and there is no way to cancel it. There might be miscommunication down the road on both parties but anyhow, i still ended up getting the car and just get on with it. Went back couple of times due to faulty remote start. Waited for 2 weeks to fix the issue because they have to order the part. More

Awesome car buying experience! I recently purchased a 2017 BMW M4 from Lockwood Kia. I had the opportunity to work with Logan Mcmahon (sales rep). I am very pleased with my experie I recently purchased a 2017 BMW M4 from Lockwood Kia. I had the opportunity to work with Logan Mcmahon (sales rep). I am very pleased with my experience. Logan and his team worked with me to ensure all my needs were met, his prompt communication and diligent efforts ensured I stayed informed throughout the process and I was able to have the car delivered to me in one week. I am very happy with my experience and I would certainly go back and recommend them to anyone looking to purchase a kia or explore their luxury options. More

Car Warranty Experience In June of 2017, we purchased a car from Kia (but it wasn't a Kia) and we encountered warranty issues. Salem went above and beyond to support us in th In June of 2017, we purchased a car from Kia (but it wasn't a Kia) and we encountered warranty issues. Salem went above and beyond to support us in this matter. More

Great car, great car buying experience As a first time new car buyer, while working full time and moving from out of province, I had many questions and little time. Logan was knowledgable, As a first time new car buyer, while working full time and moving from out of province, I had many questions and little time. Logan was knowledgable, efficient, and friendly. He communicated with me throughout the process to ensure all of my questions were answered and everything was ready for when I arrived. He was honest and interested in my satisfaction, he listened and provided expertise to assist me in identifying the most ideal trim package to get the most out of my new car. More

5 Star Christian did a needs analysis in terms of picking the right car and getting me a great deal! I would greatly recommend not only the Kia product but L Christian did a needs analysis in terms of picking the right car and getting me a great deal! I would greatly recommend not only the Kia product but Lockwood Kia First and Foremost! great detailed analysis on performance and specs. More

International Purchase I just completed a purchase of a 2018 Stinger at Lockwood Kia. I have owned more new vehicles than I can honestly recount. I have never had a smoother I just completed a purchase of a 2018 Stinger at Lockwood Kia. I have owned more new vehicles than I can honestly recount. I have never had a smoother purchase or worked with a finer group of people. I agreed to the purchase the vehicle sight unseen, as I live in the U.S. Based upon my many conversations with the dealership, I felt confident going to contract and making a deposit. Christian was our Sales Rep who took ownership of every step in the transaction under the guidance of Mike the Sales Manager. Both were consummate professionals.I flew to Canada to inspect the vehicle which I found to be in the condition it was represented. No defects, no flaws, no problems whatsoever. I wish they had a US Dealership so I could buy my next vehicle there. But the experience was so pleasant, I may just make another long distance purchase when I am ready for another vehicle. Great dealership, great staff, great service. You just can't find a better place to purchase a vehicle!!! More

We were very please with the prompt and friendly service Chris was very accurate and assisted us with respect and was very helpful in explaining all our options..Thanks Chris . Looking forward to future deal Chris was very accurate and assisted us with respect and was very helpful in explaining all our options..Thanks Chris . Looking forward to future dealings. More

Amazing experience, amazing staff. When you see the not so good ones, you know the best! I rolled my SUV so I didn’t have much time to look. Drove from Toronto the Niagara, looking fo When you see the not so good ones, you know the best! I rolled my SUV so I didn’t have much time to look. Drove from Toronto the Niagara, looking for a smaller size truck, was even going to buy one I wasn’t to happy about. I filled out what I thought was a finance approval for dealers ad, was I ever glad I made that mistake. To my surprise it brought me to Lockwood Kia and Christopher, I couldn’t be more pleased. He listened to what I needed for my senior father, asked what we would like, he actually found us a really nice truck. Then he found us an even better one! The staff is so friendly and helpful, it was such a great end, after a horable beginning. So to make a long story short, if your looking for a vehicle, go check them out. You have nothing to loss and I’m glad did! More

Welcoming staff The staff were courteous and welcoming. they were not pushy and gave me space to make a decision. the first employee to help me was Lake. He was knowl The staff were courteous and welcoming. they were not pushy and gave me space to make a decision. the first employee to help me was Lake. He was knowledgeable and polite. He answered my questions timely manner. More

Best Dealership experience I've had for a new car! This review is long overdue and I should've done it months ago! The staff at Lockwood Kia are wonderful people. Every single one of them. We spent sev This review is long overdue and I should've done it months ago! The staff at Lockwood Kia are wonderful people. Every single one of them. We spent several evenings at Lockwood looking at cars and discussing options and they all kept our energetic toddler son busy so the parents can have an easy time. You don't see that everyday! Charles Divita is a very knowledgeable and over-all sweet guy to deal with. He was very patient with our multitude of questions and even waited after closing time so we were satisfied with our purchase. He knows the cars inside-out. Michael Holgiun took us through the financing/leasing part of the process and explained everything very clearly. But watch out, his high spirit and exuberance is contagious! Michael DeFreitas is the GM and an absolute delight to deal with. A real professional. We worked out the pricing of the new car and trade-in of our old car all on his computer. Very transparent in the numbers were working with, so at no point do you get any doubts or feel you're being taken for a ride. In most other dealerships, you never even get to see the GM in any part of the process. Thanks Mike! Lockwood Kia is a model dealership for customer service and delivery. I've been recommending them to our friends and family and if you're in the market for a Kia, you should definitely pay them a visit. It's worth it! More