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Lockwood Kia
Oakville, ON
566 Reviews
The Lockwood Group has been servicing Oakville for over 30 years in the Automotive Retail Business. We have built our reputation on great customer service and a high level of professionalism. We are proud to service not only the Oakville area, but also Milton, Burlington and Mississauga. If you are coming from out of town drop by and we will be sure to greet you with a smile and a warm heart.
The Lockwood Group is especially excited with the new partnership with Kia due to our shared values. Kia’s brand slogan “The Power to Surprise” represents the company’s global commitment to surpassing customer expectations through continuous automotive innovation. Since 1973 the Lockwood Group has been committed to a similar goal of constantly surpassing customer’s expectations in customer service becoming the premier destination for superior customer experiences in both sales and service. Like our own motto says, “EXPERIENCE THE BEST.”
At Lockwood Kia you will be welcomed by our team of professional, honest and dedicated sales staff. We would like to welcome everyone to come in for a visit to learn more about this exciting new brand. Since becoming part of the growing Kia network in Canada we have developed an intense passion for this brand due to its award winning designs and affordable pricing. Our sales team will be happy to share their deep rooted knowledge of our products, and assist you with all of your automotive needs.
Our recent renovations are now complete but we've still got great things planned for the future. We hope that you will enjoy the enhancements and improvements that are still to come. We welcome any feedback or suggestions you, our customers and partners, have in making Lockwood Kia Oakville the premier Kia destination in Southern Ontario. Please be sure to follow us on twitter and facebook for the latest updates or contact us at any time at info@Lockwoodkia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 566 reviews
August 29, 2018
Amazing staff and no pressure to purchase. Christopher Guidotti in the sales department was great. I was looking for a fuel efficient car and he showed me some options and I got a Niro and it’s Christopher Guidotti in the sales department was great. I was looking for a fuel efficient car and he showed me some options and I got a Niro and it’s amazing. Thanks for making it easy to decide to go with Kia. More
by Stihlguy
Employees Worked With
August 28, 2018
Went in with a specific budget. Nathan listened and took the time with me. He did his very best to work within the difficult budget I had, and was flexible with my availability. I Nathan listened and took the time with me. He did his very best to work within the difficult budget I had, and was flexible with my availability. I did a test drive of a Rio, thinking that the smallest car in the line up was all I would be able to work with. Nathan was able to get me into the much larger Forte and still work within my budget. Special thanks as well to Janel for her finance service and to Michael D for all of the customer service extras. More
by Jogreen
August 01, 2018
Amazing Customer Service Michael was the financial services manager that assisted me through my Kia Sorrento purchase earlier this year. Michael is one of the few that y Michael was the financial services manager that assisted me through my Kia Sorrento purchase earlier this year. Michael is one of the few that you can say is amazing at his job and was made for customer service. He thoroughly walked me through the process and addressed any concern that I had. Without getting into the details, He went above and beyond to make sure I was happy with my purchase. Thank you Michael! More
by Sorrento2018
July 31, 2018
Thank you Chris and Lockwood Kia! Purchasing a vehicle from Lockwood Kia was of the highest quality of customer service in purchasing my new car. Chris was polite, informative and a ge Purchasing a vehicle from Lockwood Kia was of the highest quality of customer service in purchasing my new car. Chris was polite, informative and a gentleman. He focused on my needs and came thru with exactly what I needed. I am a customer for ever!! More
by zoe
Employees Worked With
July 27, 2018
Very pleasant experience with my new Sorento This is my second Kia from Lockwood Kia. I worked with Jake and had such a great experience. He was helpful, flexible and a pleasure to deal with thro This is my second Kia from Lockwood Kia. I worked with Jake and had such a great experience. He was helpful, flexible and a pleasure to deal with throughout the whole process. More
by Basil
Employees Worked With
Jake Clark
June 29, 2018
Thanks Christopher Christopher made the entire experience of getting into an awesome car seamless. It took awhile for me to visit the dealership, but Christopher stayed Christopher made the entire experience of getting into an awesome car seamless. It took awhile for me to visit the dealership, but Christopher stayed in contact and was able to get me the financing with a Bank. Even with my challenged credit. More
by Satisfied
Employees Worked With
June 28, 2018
HE IS THE MAN!!! Honest and direct to the point, listen and focus on customer need "NOT just to get a sale" but to help! I even text him at 9:45 PM and he still t Honest and direct to the point, listen and focus on customer need "NOT just to get a sale" but to help! I even text him at 9:45 PM and he still text me back and answer my question. :-) great Job! Nathan, More
by Manny
Employees Worked With
Nate Mason
June 13, 2018
Customer Service at its finest I regularly service here because it is close to my work and with the shuttle service, I can get brought to and from work easily while they service my I regularly service here because it is close to my work and with the shuttle service, I can get brought to and from work easily while they service my car. Always greeted with a smile (even at 7:30am). Giulio, the assistant manager, is always happy to help in anyway he can. I’ve been weary of dealerships in the past, but Giulio and his team at Lockwood really make you feel comfortable and stress-free. Even the mechanics are polite and friendly! More
by cg17
Employees Worked With
Giulio Michetti
May 14, 2018
Always willing to help Every time I talk to Bill he goes out of is way to help. He makes it a pleasure to order parts and he's saved my sanity on more than one occasion. Every time I talk to Bill he goes out of is way to help. He makes it a pleasure to order parts and he's saved my sanity on more than one occasion. More
by StephWalk
Employees Worked With
May 12, 2018
Car buying at its finest! I would like to thank Chris Guidotti of Lockwood Kia in Oakville for going above and beyond in not only finding me the car of my dreams but a great fi I would like to thank Chris Guidotti of Lockwood Kia in Oakville for going above and beyond in not only finding me the car of my dreams but a great finance rate as well. He was friendly, knowledgable and persistant in all aspects of the buying process and I would highly recommend anyone looking for a vehicle to contact him, I could not be any happier with my new purchase!!! Thanks again Chris great job! More
by Jason Crain
